I bought 2 items. They said in an email that it had been delivered whilst I was out and that they had left it behind thd bin. Baring in mind my bin was on the pavement after it had been emptied. My hu... Toon meer
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Bad service over all . Product still not here 10 days later . when i emailed them i was told they cant refund me as my order has been sent . I Then i receive a mail from royal mail , then a mes... Toon meer
Excellent communication, and quick delivery. This was my third purchase of safety footwear from this company and certainly won't be my last!
My company have been using GS Workwear for a while and have found the variety of products is fantastic and always have stock of the things I need. I have had an issue when trying to place an order... Toon meer
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AVOID!!!
AVOID!!!! Terrible service, it has left me waiting for a jacket I ordered for almost 3 weeks! Only got a refund notice by email. ZERO customer service. Do not waste your time or money with this shoddy outfit.... Check out the reviews first.
The items are great what i brought i…
The items are great what i brought i recommend GS workwear to buy my work clothing
non existent communication
an order was made with the wrong coloured shirt by mistake. within 5 minutes i contacted them and explained the mistake and asked for the right colour to be substituted instead as advised in the order change details. i sent 2 emails. no one replied after 5 days. there is no phone number to call and hence the wrong one came. Communication is non existent. I find this very poor customer service when no one replies to emails and there is no phone number.
Trustworthy and reliable retailer
Despatch and delivery took a little longer than expected, however on contacting the company they responded promptly explaining the , delay, and apologising with a delivery date with 24 hr tracked delivery, because of the inconvenience. Order arrived as promised unfortunately had to return one item that was unsuitable, refund was acknowledged and credit received the next day! I have ordered more items with confidence.
Trustworthy reliable retailer
Slow despatch
Reasonable prices, but they are just so slow, if you are in a rush for your order go elsewhere.
I was able to source an item which…
I was able to source an item which worked out perfectly after trying many other companies. The admin team were very helpful during an unforeseen problem with delivery and this was dealt with promptly and courteously.
Payment taken and no goods
Shocking service . Ordered a work tracksuit with express delivery and 9 days later nothing , I emailed and they said the order won’t be fulfilled because no payment was received . I sent proof of it coming out of my bank and they said no statement was in the e mail , which I could clearly see . Resent it and now they won’t reply to me .
Scammers !
7 to 10 days to dispatch the order then…
7 to 10 days to dispatch the order then a few days postage!
12 days on average to get your items. avoid avoid avoid .order from Temu like they do #Dropship !
Great customer service!
Really impressed with the customer service. We ordered a large number of T‑shirts in various sizes and a couple of them came up more generous than expected. We still wanted the shirts in a different size and didn’t want to pay return postage for an exchange. The customer service team were quick to respond over email, arranged free returns, and let us repurchase the correct sizes without paying shipping again. Excellent service, and we will continue ordering our workwear from this company.
Great experience
Great experience! I placed my order on Saturday and it arrived by Friday. Everything was delivered on time, and the customer service team was very helpful and easy to contact. Highly recommended
So far so goodish
So far so goodish. Arrived in a fair amount of time. Nice quality, however sizing off. Size medium T-shirt more on the large side and size medium hoodie too small.
Returning for exchange has been quick and easy to return.
Waiting to see how the exchange goes???
Took forever to arrive and then when I…
Took forever to arrive and then when I returned it to exchange the size, I was informed it would take 2-3 days to check the item before issuing a replacement! Waited a total of 15 days from initial order and the replacement never arrived.
Worst company ever
Worst company ever.
•They sent me some shirts that were way too small, to be the correct size.
•For the first few days you could only check your order by downloading a sketchy app and making an account.
•The shirts were thin and poor quality.
•When I wanted to exchange them, that wasn’t an option, suddenly it was a clearance item.
•You have to pay them to send them back or if you choose your own courier, you still have to print a return slip, in order to send it back.
•It’s such an inconvenient sketchy company.
Very terrible experience. Should be 0 stars. Please avoid.
Great experience
Ordered work boots
Item arrived correct in 3 days
Perfect
Worst company ever AVOID
I placed my order on the 7th of Jan and recieved it on the 16th Jan. They had forgotten about my order and I have only recieved it because I chased it up. I ordered warm outdoor clothing for my husband he needed them urgently he works in the cold. I got a refund for some items as they were damaged so they didnt send me my whole order .AVOID
Good Quality Kid's T Shirts
I was somewhat concerned when I read the reviews after placing an order, but all was good. I placed the order on Monday and received a dispatch email on the Friday (with tracking info) and the order subsequently arrived on the following Monday. I ordered a couple of different styles of t shirt for my son for PE and they are very nice quality at a great price. Time will tell how they wash or if they fade in the sun but I suspect they will be better than the official school uniform.
Good prices but shipping and processing is very slow
Made my order on Monday (05/01) last week. Didn’t get processed for shipping until late Thursday afternoon. Because of the weekend this then delayed the parcel delivery until the following Monday (12/01) evening. In an age of same day and next day delivery I’m a bit disappointed with a weeks delivery for a couple of cheap fleeces. Good prices but shipping and processing is very slow, especially when you pay nearly £5 for 48hr delivery.
Very good prices and massive selection
Very good prices and massive selection, Very happy with their customer service and they are very quick to sort out any issues.
Very good communication from customer…
Very good communication from customer service considering it was over xmas and new year period. More than helpful resolving a small issue with an order placed and would definitely use them again.
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