Gypsabella Official Reviews 

I ordered a set total cost £120 I received on the Wednesday returned on the Friday paid £11 signed for return, they received and signed for Monday last week was had no acknowledgement, the slip was in with the trousers and top with my details on.
I returned as the trousers were see through and the quality of the trousers for £60 wasn’t good. Reading reviews it looks like they keep in touch when you pre order items or order but lack customer service for returns. I read you can’t email until it’s 14 days, but given the cost of items you should get acknowledgement. Especially when your paying postage and in my case £11 as I s
Didn’t trust sending any other way. It’s Put me off buying anything from here purely due to the lack of customer care re returns. I have also taken my own pictures and videos of my items when packaging them. Given the lecture about how they check items etc another reason I’ve taken my own evidence and paid high postage. Some people I assume take the mick but not everyone.
Hopefully they will get back to me. And let me know when I will get my refund ☺️

INCREDIBLE quality. I ordered on pre-order a beautiful two piece set. I am blown away by how beautiful it is and how great the fabric is. Will return for more purchases

no response back to any of my emails since Thursday about my dress that hasn’t been sent out even tho the website states 48hours to receive a reply the customer service has been shocking would not recommend ordering from this company .

Gypsabella clothes are always amazing quality. Lovely packaging and quick to arrive.

Ordered the most beautiful 2 piece outfit and can’t get over the quality and the fit. Quick delivery and can’t wait to order more pieces from their website

Perfect as always

Placed 2 orders with Gypsabella, my first order arrived and wow it is stunning. Sadly a little too big so contacted the team and they kindly changed my 2nd order to the correct size and exchanged my first order to the size down aswell. Excellent customer service and the items I have received are stunning. Cannot wait for the next delivery to arrive and will definitely buy from this lovely little brand again. X

I have ordered from Gypsabella for a few years. The first item I remember was a mesh jacket with black butterflies years ago! Quality and delivery has never been an issue!!

ho inviato diverse e-mail chiedendo se potessero aiutarmi con il pacco bloccato , inizialmente mi hanno detto che non era stato spedito , ma dopo di ciò ho dimostrato loro che a me risulta che la dogana sta facendo dei controlli dal 14 luglio . Ho inviato diverse e-mail per far visualizzare a loro il tutto , e-mail a cui non rispondono . HO BISOGNO DI AIUTO E DOVETE RISPONDERE SERVIZIO CLIENTI PESSIMO

I’ve shopped with Gypsybella a few times now and there stuff is always amazing quality I’ve never been disappointed with a order

Beautiful clothes every time I order will be ordering more

I have bought quite a few things from Gypsabella over the years and I have not been disappointed with the quality or the sizing. They have lovely items and whilst I thought they were mainly for younger people, they suit all.

They wash great no issues, only once I have returned anything and no problem. Every email feels replied personal if you have a question.

I will continue to purchase and I am always looking on site for any new items that come up.

Ordering is fine and quick, so is delivery when items are in stock from pre-order items. Delivery is next working day usually and I have never been disappointment.

Bought the Calypso set from the recent collection and it’s stunning! The care put in and quality is beautiful, can’t wait to purchase something else in the future!

Really good quality

Beautiful set and fast postage! Would buy here again they have some really unique pieces!

Todo perfecto. La calidad de la ropa es excepcional.

The experience has been poor from the start. I was sent the wrong items and then it has taken many emails over 4 weeks, I had to send the items back myself and pay for the return even though the items were incorrect, I did get this refunded however I still have not received my refund for the returned items and they were sent to them over 3 weeks ago. I would be cautious, not because they are a scam company but they don't have the infrastructure to offer good customer service and clearly mistakes are made with orders.

So I return a item back over two weeks I chased them up about it sending multiple emails sending all the info they needed and still had no reply in regards to my refund but they was quick to reply on my last review on here absolutely shocking I paid over 85 pound for a dress I sent back and not be able to get refund for surely they can not do that how do I take this further I loosing out it’s totally not fair I sent everything they asked really not fair

Bought a pre-order two piece, got delivered well before the time frame. Absolutely gorgeous outfit. The only downside of the outfit is the fastening of the top, it's impossible to fasten on your own and it's so delicate, definitely handle with care. Glad I ordered the XS as it fits just perfectly.

After sales are not great still waiting for my refund have emailed them twice already as yet nothing it could take over 14 days and I still may need to contact them again