Hackney & Leigh Estate Agents Reviews 

72
•
TrustScore 4 uit 5

4,1

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I have nothing but praise for the service we have received so far during the sale of our property. Right from the initial visit we have been dealt with by cheerful and sympathetic staff who have give... Toon meer

Beoordeeld met 2 van de 5 sterren

Travelled from Somerset to view a property. Expected to meet a knowledgeable estate agent. Instead met by a guy who said who couldn't answer any questions as he was just a man with keys. Property desc... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The sales process took longer than I’d hoped but the team at H&L in Penrith were very easy to deal with and kept pressure on the chain to get a move on! Jill was happy to take on the sale of the apar... Toon meer

Beoordeeld met 5 van de 5 sterren

Our experience of H&L is overwhelmingly positive. Sarah took over the sale of our house after we moved agents, and also helped us secure the house we moved to. It was a long, complicated process on o... Toon meer

Bedrijfsgegevens

  1. Geld en verzekeringen

Informatie afkomstig van verschillende externe bronnen

Leading Estate Agents in The Lake District Cumbria, South Lakeland, North Lancashire and North Yorkshire offering Property Sales, property Lettings, Commercial property for sale, Conveyancing, Mortgages. Caring about you and your property!


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

72 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 25% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,1

Alle reviews

(72)

15 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Locals - what locals?

As if the Keswick housing market wasn’t toxic enough, having to deal with these vultures only compounds the issue! Informed that our offer was acceptable (subject to proof of funds) we were left in the dark whilst another viewing was conducted and offer made to match our own. Rather than give us an opportunity to respond or complete the proof of funds, Hackney and Leigh advised the vendor to accept the other offer there and then. Clearly only interested in snapping up their commission rather than allowing the extra 24 hours it took to prove that we were ready to proceed immediately also. Any wonder locals are forced out of the market by supposed “cash buyers”, I don’t buy it - the property will be a holiday let in no time and yet another family home will be lost by the community- shameful.

5 maart 2024
Review zonder uitnodiging
Logo Hackney & Leigh Estate Agents

Antwoord van Hackney & Leigh Estate Agents

Dear Chris,
We regret that you missed out on the opportunity to buy this property and understand your frustration, however, please allow us to assure you that this home is in fact being bought by a local person, and will not be used as a holiday let as there is a local occupancy restriction preventing this from happening.

Beoordeeld met 1 van de 5 sterren

Kendal Branch

Kendal Branch - Purchasing a residential property. Misleading, poor comms and blatant lies. Avoid if possible, otherwise you'll end up homeless and considerably less money in your bank account. There are plenty of other good estate agents out there, use them instead!

27 december 2023
Beoordeeld met 5 van de 5 sterren

Hackney and Leigh are the best…

I have used Hackney and Leigh twice in the last 7 years, I am very impressed by the sales team, they are great communicators, very proffesional, they know how to look after their customers, all in all a fab experiance in both buying and selling of my property, Thanks all, I look forward to using Hackney and Leigh in the future,
Regards Alan

14 december 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic company who were attentive…

Fantastic company who were attentive and communicative beyond the call of duty! Genuinely lovely people who care about your sale and your buyer, not just their commission. No surprise that they have won estate Agent of the Year awards in the class.

26 oktober 2023
Review zonder uitnodiging
Logo Hackney & Leigh Estate Agents

Antwoord van Hackney & Leigh Estate Agents

Many thanks Paul for your review!

Beoordeeld met 5 van de 5 sterren

Sold my property - good communication throughout

Used to market and sell my property. Did a very good job in presenting the property online/brochure. Communicated clearly throughout the sale. Well recommended.

15 september 2023
Review zonder uitnodiging
Logo Hackney & Leigh Estate Agents

Antwoord van Hackney & Leigh Estate Agents

Thank you for your review Jasper!

Beoordeeld met 5 van de 5 sterren

I wouldn’t hesitate in recommending…

I wouldn’t hesitate in recommending Hackney & Leigh as an excellent hard-working team of estate agent professionals. I’ve used them in the past for buying and selling.

12 september 2023
Review zonder uitnodiging
Logo Hackney & Leigh Estate Agents

Antwoord van Hackney & Leigh Estate Agents

Many thanks Michael

Beoordeeld met 5 van de 5 sterren

Exceptional service from start to…

Exceptional service from start to completion
Simon was professional and efficient.
Would not hesitate to use again.
Highly recommend
5 Star service.

25 augustus 2023
Review zonder uitnodiging
Logo Hackney & Leigh Estate Agents

Antwoord van Hackney & Leigh Estate Agents

Many thanks for your review Graham

Beoordeeld met 5 van de 5 sterren

Efficient and professional buying process.

As a buyer I found Hackney and Leigh to be professional throughout the purchasing process. All staff were very approachable, efficient, friendly and helpful. Viewings were undertaken as agreed, the booking and reminder service working effectively.
Other requests were dealt with promptly and nothing was too much trouble.
Thank-you.

31 juli 2023
Review zonder uitnodiging
Logo Hackney & Leigh Estate Agents

Antwoord van Hackney & Leigh Estate Agents

Many thanks for leaving a review Gary

Beoordeeld met 5 van de 5 sterren

Excellent service from start to finish

We have recently sold and bought a property through Hackney and Leigh, Windermere sales office. Excellent, friendly, informative, professional service from start to finish. We mainly dealt with Sonia, Charlie, Nicole and Mike and we couldn’t have been happier with how things were handled and how helpful they were. Would highly recommend to anyone wishing to buy or sell in the Windermere area.

7 juli 2023
Review zonder uitnodiging
Logo Hackney & Leigh Estate Agents

Antwoord van Hackney & Leigh Estate Agents

Many thanks for your review!

Beoordeeld met 5 van de 5 sterren

Brilliant group of estate agents

Brilliant group of estate agents, especially the Windermere branch. As buyers from out of area (east sussex) our experience has been of a lovely, supportive office and caring agents giving full details of the property and area it's located in. Very honest in their information and even suggested a whatsapp viewing as we live far away. Can't say thank you enough.

20 maart 2023
Review zonder uitnodiging
Logo Hackney & Leigh Estate Agents

Antwoord van Hackney & Leigh Estate Agents

Many thanks for your review Inez!

Beoordeeld met 5 van de 5 sterren

I highly recommend Hackney & Leigh

I highly recommend Hackney & Leigh - they provide a wonderful service, and are professional, efficient, thorough and friendly. Thanks particularly to Sonia, Charlie and Ben for a job excellently done. I would not hesitate to use the Windermere office again :)

9 maart 2023
Review zonder uitnodiging
Logo Hackney & Leigh Estate Agents

Antwoord van Hackney & Leigh Estate Agents

Thank you for leaving a review Audrey!

Beoordeeld met 1 van de 5 sterren

Unfortunately a dreadful experience…

Unfortunately a dreadful experience from start to finish.
Applied for a flat 4.5 years ago and paid the deposit they then came back to say the owner had now decided he didn’t want us.
We were then offered a property elsewhere and have had the most awful time with a landlord, we have been threatened, harassed and bullied out of our home, now we are having a fight over deposit, things wear out over time and Hackney and Leigh seem to feel I’m responsible for that, I’ve paid over £25000 in rent and never been late, sure there’s a couple of things I’m happy to take responsibility for but my back was instantly put up with the way we were addressed by email, horrible rude and unprofessional.

14 oktober 2022
Review zonder uitnodiging
Logo Hackney & Leigh Estate Agents

Antwoord van Hackney & Leigh Estate Agents

We apologise that you feel that your experience with Hackney & Leigh could have been better, but must point out that the property was let to you on a tenant find (let only) basis for the Landlord, and as such we have had no involvement with the day to day management of your tenancy.

As part of our service we provided you with an inventory and schedule of condition report at the start of the tenancy, and we have now completed a checkout inspection as requested.

We have also offered advice to you on how to dispute the deposit retention, and will happily discuss it in more detail with you, if you feel need further advice.

If you would like an alternative point of contact, please feel free to use support@hackney-leigh.co.uk

Kind regards,

Simon

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service throughout the purchase process, staff very helpfully and accommodating to all our requests. Would definitely recommend.

12 juli 2022
Review zonder uitnodiging
Logo Hackney & Leigh Estate Agents

Antwoord van Hackney & Leigh Estate Agents

Many thanks James

Beoordeeld met 5 van de 5 sterren

Amazing Service

I bought the property through H&L and sold it through H&L 18 years later. They were very helpful when I was the buyer and very efficient when I was the seller. They produced a fantastic brochure and an amazing video of the property. Had two Saturday's of viewings and went to full and final offer the following Wednesday. I cannot praise H&L highly enough and would definitely recommend. Thank you very much for all your hard work.

7 mei 2022
Review zonder uitnodiging
Logo Hackney & Leigh Estate Agents

Antwoord van Hackney & Leigh Estate Agents

Many thanks for your review Helen!

Beoordeeld met 4 van de 5 sterren

Efficient

Helpful, friendly and efficient. Job well done.
Thanks.

21 februari 2022
Review zonder uitnodiging
Logo Hackney & Leigh Estate Agents

Antwoord van Hackney & Leigh Estate Agents

Thank you David

Beoordeeld met 5 van de 5 sterren

There is nothing to fault with the…

There is nothing to fault with the Agents. From Start to Finish and Moving inn was exceptional and dealt with in a very Professional Manner. After service also excellent.
Nothing to complain about. Very Happy Tenant 😊
On

9 december 2021
Review zonder uitnodiging
Logo Hackney & Leigh Estate Agents

Antwoord van Hackney & Leigh Estate Agents

Hi Janet,

Many thanks for your review, that's great to hear! We're glad you're settled in your new property. If you need anything, you know where we are :-)

Beoordeeld met 1 van de 5 sterren

Good and Bad in letting agents

When letting agents are so bad both landlord and tenant will be at risk of abuse
So sick that such people can be in positions of trust Difficult to know how they can sleep
The one saving grace is Karma bad deeds will always come back in some form

5 december 2021
Review zonder uitnodiging
Logo Hackney & Leigh Estate Agents

Antwoord van Hackney & Leigh Estate Agents

Dear Mrs Hillier,

Thank you for taking the time to complete your review.

We are sorry not to have been able to help you this time, despite the fact you have previously been a tenant with us.

There are indeed a number of areas which could put a landlord and tenant at risk, and an even greater number of pieces of legislation which must be followed (over 170 at last count).

As you have experienced in the past, we do our very best to ensure that our policies and procedures protect all parties, and we understand the landlords are satisfied with the actions we have taken.

We also believe we have done the right thing in this situation, but apologise if you feel that we fell short.

We wish you all the best with your property search.

Kind Regards,

Hackney & Leigh

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer