Great product, can in a reasonable time frame from order. Driver was exceptionally friendly and couldn't be more helpful. Only feedback would be delivery window was all day, would be good to have a sh... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Super fast delivery and great quality product. I ordered my good on a Tuesday and received my order the next day. Delivery driver was so respectful and considerate, helped me put away the order in my... Toon meer
Excellent service from start to finish. The website was easy to navigate, communication was fantastic, and any enquiries I had were answered promptly. I placed a large order for fencing materials, w... Toon meer
Honest review here. There's a few things that went wrong in the process - delivery date missed by a day (not the worst thing) - initial delivery was missing items - some battens were damaged... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
After gaining over two decades of experience in property development and refurbishment both in the UK and abroad, we have frequently encountered challenges in sourcing and ensuring timely delivery of necessary products. In light of this, we have taken it upon ourselves to address this issue. By leveraging our ability to purchase in larger quantities and utilizing the broad selling reach of the internet, we now offer a straightforward solution for consumers seeking to purchase top-quality Timber products at competitive prices.
Contactgegevens
2, Warrenwood Industrial Estate, SG14 3NU, Hertford, Verenigd Koninkrijk
- 01438 594600
- sales@halcyontimber.co.uk
- www.halcyontimber.co.uk
4,6
Uitstekend
363 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
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Brilliant service
25 juni 2025
Antwoord van Halcyon Timber
Thank you so much! We’re thrilled you’re happy with our service.
from start to finish great service
from start to finish great service. prompt delivery and good communication. Will definitely be using again
2 juni 2025
Antwoord van Halcyon Timber
Thank you for your kind words! We’re delighted to hear you enjoyed great service from start to finish, with prompt delivery and clear communication. We look forward to serving you again soon!
Very efficient and reliable
I ordered on 1 day and requested delivery by a certain day email received next day with a thank you and delivery instructions for the day after. All you could ask very good driver rang me 45 mins before delivery will be using again thankyou
3 juni 2025
Antwoord van Halcyon Timber
Thank you for the wonderful feedback! We’re glad everything from ordering to delivery went smoothly and that our driver kept you well informed. We really appreciate your support and look forward to helping you again!
Antwoord van Halcyon Timber
Thank you for your continued support and kind words! We’re delighted to hear you’re happy with our service once again.
Antwoord van Halcyon Timber
Thank you for your feedback! We’re glad you found our prices reasonable. We appreciate your support!
Friendly and helpful staff
Friendly and helpful staff, and good timber. Delivered on time as promised and with good communications. I will be using them again.
2 juni 2025
Antwoord van Halcyon Timber
Thank you for your kind feedback! We’re glad you found our team helpful and timber quality up to standard. It’s great to hear the delivery and communication met your expectations. We look forward to working with you again!
Have used Halcyon timber several times…
Have used Halcyon timber several times before and their service is exemplary. Great to deal with and knowledgeable along with great prices. Keep it up guys
2 juni 2025
Antwoord van Halcyon Timber
Thank you so much for your continued support and kind words! We’re thrilled to hear you find our service exemplary and the team knowledgeable. We’ll definitely keep striving to provide the best for you. Thanks again for choosing Halcyon Timber!
Great communication and excellent…
Great communication and excellent products and good prices
28 mei 2025
Antwoord van Halcyon Timber
Thank you for your kind words! We’re delighted you were happy with our communication, products, and prices. We appreciate your support!
Antwoord van Halcyon Timber
Thank you for the fantastic feedback! We’re glad you’re happy with our fast, friendly service and quality materials.
Great service
Speedy delivery quicker than expected. Super helpful delivery driver. Quality of product was really good as well.
29 mei 2025
Antwoord van Halcyon Timber
Thank you for the great feedback! We’re delighted your delivery was quicker than expected and that our driver was helpful. Glad to hear you’re happy with the product quality too!
Antwoord van Halcyon Timber
Thank you for your kind words! We’re glad you liked our timber selection and found our team friendly and helpful. We look forward to assisting you again soon!
Delivery driver was in touch just prior…
Delivery driver was in touch just prior to arrival and extremely polite and helpful with the unloading of materials
27 mei 2025
Antwoord van Halcyon Timber
We’re really pleased to hear our driver kept you informed and was polite and helpful during delivery — that’s exactly the level of service we aim for. We’ll be sure to pass your comments on to the team!
Very responsible and really helpful…
Very responsible and really helpful company. Service is 2nd to none. Delivery was quicker than expected and both Prices and product are good. Halycon is a much better option than your wickes/B&Q etc. would highly recommend.
29 mei 2025
Review zonder uitnodiging
Antwoord van Halcyon Timber
We really appreciate your kind words — it’s brilliant to hear that you were happy with our service, pricing, and products. We always aim to provide a level of service that stands out, so it’s lovely to hear that reflected in your experience.
Thanks again for recommending us — and for choosing Halcyon over the big-name stores. It means a lot!
Garden shed novice DIY project repair.
I tried several other more local treated wood suppliers until I stumbled on this place on the Internet. Not the nearest to me, but boy was it worth going out a bit further to. Great quality product at a great price. I ended up visiting 2 days in a row, as I found more damage to my shed than I first predicted. The guy who served me (wish I had taken his name) was on his own while the boss was away, was very knowledgable and found solutions to my problems on the project.
If I need any more garden products I'm definitely going here again before anywhere else. Only suggestion is that it would be helpful if you sold nails and screws too. But thank you so much for all you support and help.
Gill
23 mei 2025
Review zonder uitnodiging
Antwoord van Halcyon Timber
We’re really glad you found us — even if we’re a bit further out — and even more pleased that the trip was worthwhile. It’s great to hear our team was able to help with your project, especially during a busy time.
Also, just to let you know — we do stock a range of nails and screws, so feel free to ask next time you're in and we’ll be happy to help you find what you need.
Thanks again for your kind words and support. We look forward to seeing you again!
Good prices and staff great .
2 mei 2025
Antwoord van Halcyon Timber
We’re so glad to hear the delivery went smoothly and that our driver was able to help by placing the materials safely in your garden. We always aim to go the extra mile, so it’s great to know it made a difference.
Really appreciate your kind words — being called “top of the game” means a lot!
Top supplier
Delivery was quick & I was kept informed to delivery time . Driver even put materials into back garden for Safety as I couldn’t get anyone on site in time . Unheard of from other companies . Top of the game
30 april 2025
Fantastic service from Halcyon Timber
Fantastic service from Halcyon Timber! They don’t come up straight away in a Google search — which is a shame because they deserve to be seen — but once I remembered where they were (having used them before), I was reminded how good they are. I needed some 4x2 treated timber and decking boards, had a few questions, and they responded almost immediately via WhatsApp. I placed my order at 9pm on Monday and it was delivered by 2pm the next day — incredibly efficient! On top of that, their prices are much cheaper than the big-name stores like Wickes. I really can't fault the service. Highly recommend!
29 april 2025
Antwoord van Halcyon Timber
We’re really pleased you came back to us and even more so that you were happy with the service again. We know we’re not always top of the search results, so it genuinely means a lot when returning customers take the time to find us.
Great to hear the WhatsApp support was helpful and that your order arrived quickly — we’ll be sure to pass your feedback on to the team. And we’re especially glad you found our prices competitive too!
Thanks again for your recommendation and continued support — it means everything.
Pleasant purchase
Excellent quality goods and very reasonable prices, good communication from customer service. Delivery on time, driver very helpful and friendly.
28 april 2025
Antwoord van Halcyon Timber
Thank you for the excellent review! We're so pleased you were happy with the quality of our products, pricing, and service. It’s great to hear everything went smoothly from communication to delivery.
Had everything I needed and the price …
Had everything I needed and the price was great the delivery day I requested was no problem and the driver was very helpful and polite
28 april 2025
Antwoord van Halcyon Timber
Thank you for your lovely review! We're glad we had everything you needed at a great price, and that delivery went smoothly. We'll be sure to pass your kind words on to the driver.
Fantastic service from odering to delivery!
Fantastic service from odering to delivery, with no messing about!
Highly recommended..
25 april 2025
Antwoord van Halcyon Timber
Thank you for the fantastic review! We’re so pleased everything went smoothly from ordering to delivery. Your recommendation means a lot to us.
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