Very helpfull warm friendly feeling on entering shop .Rob who was helping us find the hotel of our choice went above and beyond to help us .emailing hotel to request the room we wanted ..all staff in... Toon meer
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We went in to this branch not knowing where we wanted to go, the only information we gave was that we wanted to fly with Jet2, didn’t want late flights and wanted to go somewhere warm and sunny for... Toon meer
Bedrijf heeft geantwoord
Great Service as always from the Ashington branch team! All of them are super friendly and today Sharon booked my holiday for me! I would never go anywhere else to book my holiday!
Hays Travel Ashington always give first class service would never go anywhere else to book a holiday. Susan Hepple has always found me really good deals for all of my cruises she is a great asset to t... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
36 Station Road, NE63 9UJ, Ashington, Verenigd Koninkrijk
- 01670 815755
4,9
Uitstekend
1K reviews
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Cruising
Fantastic so helpful 😀 needed to change cruise emailed straight away they dealt with this immediately couldn't ask for better help and advice
8 augustus 2026
Antwoord van Hays Travel - Ashington
Mrs Shirley Dobson,
Thank you for taking the time to leave such a wonderful review! We are so pleased we could assist you promptly with your cruise change. We always aim to provide excellent help and advice.
Holiday trip
They were very friendly and helpful nice people sorted me out straight away differently will go back there ⚽
6 augustus 2026
Antwoord van Hays Travel - Ashington
steven air,
Thank you for your wonderful feedback! We are so pleased to hear that our team was friendly and helpful, and that we were able to assist you straight away. We look forward to welcoming you back!
Kind Regards
Hays Travel Ashington
Hays Travel Ashington always give first…
Hays Travel Ashington always give first class service would never go anywhere else to book a holiday. Susan Hepple has always found me really good deals for all of my cruises she is a great asset to the company.
2 augustus 2026
Antwoord van Hays Travel - Ashington
Joyce,
Thank you for your wonderful feedback! We are so pleased to hear that you consistently receive first-class service and that our colleague has been so helpful in finding great deals for your cruises. We truly appreciate your loyalty.
Kind Regards
Hays Travel Ashington
Sue was as always so good at arranging…
Sue was as always so good at arranging our cruises, helpful & informative, first class.
2 augustus 2026
Antwoord van Hays Travel - Ashington
Mrs Janet Carter,
Thank you for your wonderful 5-star review! We are so pleased to hear that you found our service helpful and informative. We truly appreciate your kind words.
Kind Regards
Hays Travel Ashington
A Brilliant Holiday Company!
We went in to this branch not knowing where we wanted to go, the only information we gave was that we wanted to fly with Jet2, didn’t want late flights and wanted to go somewhere warm and sunny for Christmas. We did this on two occasions, the first time we were found a holiday in Tenerife, the second a trip to Lanzarote because we’d never been there. Both holidays were excellent, from flights, transfers and accommodation.
The person helping us in Hays was excellent finding us what we would have chosen ourselves. She was patient and explained everything to us, she even told us about the Hays Travel Money
Card which is a good way to always have money with you without carrying too much cash.
18 oktober 2025
Antwoord van Hays Travel - Ashington
Margaret Tilbury,
Thank you for your wonderful review! We are so pleased to hear that you had such a positive experience with us on both occasions. It's fantastic to know that our team was able to help you find excellent holidays that perfectly matched your preferences. We're also glad the travel money card proved useful!
Kind Regards
Hays Travel Ashington
Everything was explained from arriving…
Everything was explained from arriving in shop till leaving we had a few choices of hotels we liked and were shown details of all of them from prices location board options also given details when tickets would be available to pick all in all excellent service
29 juli 2026
Antwoord van Hays Travel - Ashington
Ian,
Thank you for your wonderful feedback! We are so pleased to hear that everything was clearly explained and that you received excellent service from start to finish.
Kind Regards
Hays Travel Ashington
Antwoord van Hays Travel - Ashington
Diane,
Thank you for your wonderful feedback! We are so pleased to hear that you found our team to be helpful and friendly. We truly appreciate your kind words.
Kind Regards
Hays Travel Ashington
Very enjoyable experience expert staff…
Very enjoyable experience expert staff and very knowledgeable and helpful
21 juli 2026
Antwoord van Hays Travel - Ashington
Diane ,
Thank you for your wonderful feedback! We are so pleased to hear that you had such an enjoyable experience and found our staff to be knowledgeable and helpful.
Kind Regards
Hays Travel Ashington
Very helpfull warm friendly feeling on…
Very helpfull warm friendly feeling on entering shop .Rob who was helping us find the hotel of our choice went above and beyond to help us .emailing hotel to request the room we wanted ..all staff in hayes travel in ashington northumberland are always striving to make our experience of booking holiday amazing and stress free..
15 juli 2026
Antwoord van Hays Travel - Ashington
Paul key,
Thank you so much for your wonderful review! We are so pleased to hear that our team provided such a warm and friendly experience, and that we could go above and beyond to help you. We appreciate your kind words!
Holiday i went in for was unsuitable…
Holiday i went in for was unsuitable because of hilly area but assistant was quick to find alternative in same price bracket, arranged flight with leg room and airport parking. Brilliant service.
20 juli 2026
Antwoord van Hays Travel - Ashington
Mr Gordon Campbell,
Thank you for your wonderful feedback! We are so pleased to hear that our assistant was able to find a suitable alternative and provide such brilliant service for your holiday arrangements.
Kind Regards
Hays Travel Ashington
Very professional
Very professional. Rob is very helpful and answers all my, sometimes awkward, questions
24 juli 2026
Antwoord van Hays Travel - Ashington
Frederick Audsley,
Thank you for your wonderful feedback! We are so pleased to hear that our team was helpful and able to answer all your questions. We appreciate you taking the time to share your experience.
Kind Regards
Hays Travel
Antwoord van Hays Travel - Ashington
DM,
Thank you for your wonderful feedback! We are so pleased to hear that you always feel welcome and find our team friendly and helpful.
Kind Regards
Brilliant service
Brilliant service every time will always book with hays travel and always recommend Ashington branch
19 juli 2026
Antwoord van Hays Travel - Ashington
Rosslyn,
Thank you for your wonderful review! We are so pleased to hear that you consistently receive brilliant service and that you always recommend our Ashington branch. We truly appreciate your loyalty.
So easy to book explained what i was…
So easy to book explained what i was after and given options of where to stay etc and covered everything i needed
18 juli 2026
Antwoord van Hays Travel - Ashington
Elaine,
Thank you for your wonderful feedback! We are so pleased to hear that you found the booking process easy and that we were able to provide you with all the options and information you needed.
Kind Regards
Hays Travel Ashington
We always use Hays to book holidays
We always use Hays to book holidays, Sarah always goes above and beyond to get the holiday we want. Best price flight and hotel. Definitely 5 star service
12 juli 2026
Antwoord van Hays Travel - Ashington
Lynn Howard,
Thank you for your wonderful review! We are so pleased to hear that our team consistently goes above and beyond to find you the perfect holiday at the best price. We truly appreciate your loyalty and look forward to helping you with many more holidays.
Kind Regards
Hays Travel Ashington
The staff are really helpful nothings a…
The staff are really helpful nothings a bother will keep looking until they find a fab holiday always come to hays for that reason exceptional service every time xxxx
15 juli 2026
Antwoord van Hays Travel - Ashington
Ann Armstrong,
Thank you for your wonderful review! We are so pleased to hear that our staff are always helpful and that you consistently receive exceptional service. We truly appreciate your loyalty.
Kind Regards
Hays Travel Ashington
Good advice and location found by Sarah
we were unsure of where we wanted to go so asked Sarah to find us something suitable.
We gave the dates, standard of accommodation and type of resort we would like, Sarah found us a holiday which was suitable, not somewhere we would have chose on our own but were very happy with.
10 juli 2026
Antwoord van Hays Travel - Ashington
neil morris,
Thank you so much for your lovely review! I'm so pleased that we were able to find you a suitable holiday that you were happy with. I hope you have a fantastic time!
Kind Regards
Hays Travel Ashington
Great advice and help as always from…
Great advice and help as always from the fantastic team at Ashington Hays Travel
12 juli 2026
Antwoord van Hays Travel - Ashington
Mrs Nichol,
Thank you for your wonderful review! We are so pleased to hear that you consistently receive great advice and help from our team. We truly appreciate your kind words.
Kind Regards
Hays Travel Ashington
Almost had a trip I didn’t want!
Went in 7th July 2026 not wheelchair accessible almost tipped out of my chair trying to get in the shop! Then the payment device was fixed in place difficult to reach and had to get someone to help put my card in the slot!
7 juli 2026
Review zonder uitnodiging
Antwoord van Hays Travel - Ashington
Mr Antony Harper,
We are truly sorry to hear about the difficulties you encountered with accessibility during your visit. We appreciate you bringing these crucial issues to our attention. We are actively reviewing our entrance, the screws in the plate at the front door had come loose causing the door lip to be lifted, and payment device setup to ensure a more inclusive experience for all our customers.
If you would like to give the store a call on 01670 815755 to discuss this further.
Kind Regards
Hays Travel Ashington
We have used hays travel for years now…
We have used hays travel for years now and everything is straight forward friendly knowledgeable staff always get a great price when we book a holiday
3 juli 2026
Antwoord van Hays Travel - Ashington
George Fitton ,
Thank you for your wonderful feedback! We are so pleased to hear that you consistently have such positive experiences with us and that our staff are always able to assist you. We truly appreciate your loyalty.
Kind Regards
Hays Travel Ashington
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