Very helpfull warm friendly feeling on entering shop .Rob who was helping us find the hotel of our choice went above and beyond to help us .emailing hotel to request the room we wanted ..all staff in... Toon meer
Bedrijf heeft geantwoord
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We went in to this branch not knowing where we wanted to go, the only information we gave was that we wanted to fly with Jet2, didn’t want late flights and wanted to go somewhere warm and sunny for... Toon meer
Bedrijf heeft geantwoord
Great Service as always from the Ashington branch team! All of them are super friendly and today Sharon booked my holiday for me! I would never go anywhere else to book my holiday!
Hays Travel Ashington always give first class service would never go anywhere else to book a holiday. Susan Hepple has always found me really good deals for all of my cruises she is a great asset to t... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
36 Station Road, NE63 9UJ, Ashington, Verenigd Koninkrijk
- 01670 815755
4,9
Uitstekend
1K reviews
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Almost had a trip I didn’t want!
Went in 7th July 2026 not wheelchair accessible almost tipped out of my chair trying to get in the shop! Then the payment device was fixed in place difficult to reach and had to get someone to help put my card in the slot!
7 juli 2026
Review zonder uitnodiging
Antwoord van Hays Travel - Ashington
Mr Antony Harper,
We are truly sorry to hear about the difficulties you encountered with accessibility during your visit. We appreciate you bringing these crucial issues to our attention. We are actively reviewing our entrance, the screws in the plate at the front door had come loose causing the door lip to be lifted, and payment device setup to ensure a more inclusive experience for all our customers.
If you would like to give the store a call on 01670 815755 to discuss this further.
Kind Regards
Hays Travel Ashington
We have used hays travel for years now…
We have used hays travel for years now and everything is straight forward friendly knowledgeable staff always get a great price when we book a holiday
3 juli 2026
Antwoord van Hays Travel - Ashington
George Fitton ,
Thank you for your wonderful feedback! We are so pleased to hear that you consistently have such positive experiences with us and that our staff are always able to assist you. We truly appreciate your loyalty.
Kind Regards
Hays Travel Ashington
Staff always very helpful they get to
Staff always very helpful they get to know regular customers and talk to them like friends and always ask how our previous holiday was thats why we always come back to book at our local Hays.
2 juli 2026
Antwoord van Hays Travel - Ashington
Walter,
We are so happy to hear our team provides such a welcoming and friendly experience. We truly value your continued loyalty and appreciate you choosing us for your holiday bookings.
Kind Regards
Hays Travel
Excellent service from Susan as always.
Excellent service from Susan as always. Listens to what you are looking for and goes the extra mile to find it. Wouldn't book my holidays anywhere else!
1 juli 2026
Antwoord van Hays Travel - Ashington
Kevin Vardy,
Thank you for your wonderful feedback! We are so pleased to hear that our team member provided excellent service and went the extra mile to find what you were looking for. We appreciate your loyalty!
Kind Regards
Hays Travel
Sharon at the ashington branch who we…
Sharon at the ashington branch who we booked through was excellent and and very helpful
28 juni 2026
Antwoord van Hays Travel - Ashington
Mark,
We are so pleased you had such a positive experience with us. Thank you for your kind words!
Kind Regards
Hays Travel
Went to the Ashington branch as usual…
Went to the Ashington branch as usual and was helped by Sharon who was friendly and very efficient communicated with us through the whole booking and made it very easy for us.
29 juni 2026
Antwoord van Hays Travel - Ashington
Helen Neil,
Thank you for your wonderful review! We are so pleased to hear that your booking experience was easy and efficient.
Kind Regards
Hays Travel
Lucy was very welcoming and nothing too…
Lucy was very welcoming and nothing too much trouble for her
27 juni 2026
Antwoord van Hays Travel - Ashington
Margaret,
We are so glad we could help. Thank you for your kind words!
Kind Regards
Hays Travel
Sue was very helpful she explaned…
Sue was very helpful she explaned everything to me &i was very happy thank you
27 juni 2026
Antwoord van Hays Travel - Ashington
Judith,
We're so glad we could assist you. Thank you for your kind words!
Kind Regards
Hays Travel
Antwoord van Hays Travel - Ashington
MICHAEL BUTLER,
We appreciate your kind words. We are glad our team was helpful.
Kind Regards
Hays Travel
I've always booked holidays through…
I've always booked holidays through hays Ashington as the staff are friendly and very helpful
23 juni 2026
Antwoord van Hays Travel - Ashington
Malcolm,
We truly appreciate your kind words! We are so glad our team consistently provides excellent service. Thank you for your continued loyalty.
Kind Regards
Hays Travel
Antwoord van Hays Travel - Ashington
Carol,
We're glad you found us helpful and pleasant.
Kind Regards
Hays Travel
Another holiday booked with Hays…
Another holiday booked with Hays Ashington. Always a pleasure to deal with the friendly staff. Wouldn’t go anywhere else. Thanks again for all your help.
16 juni 2026
Antwoord van Hays Travel - Ashington
David Hunter,
We are so pleased to hear you had another great experience booking with us! Thank you for your kind words and continued loyalty.
Kind Regards
Hays Travel
Always book my holidays through hays
Always book my holidays through hays, very friendly and helpful staff
14 juni 2026
Antwoord van Hays Travel - Ashington
Sharon Gibson,
We are so pleased to hear you consistently choose us for your holidays. We appreciate your kind words.
Kind Regards
Hays Travel
Antwoord van Hays Travel - Ashington
Wendy,
We are so pleased to hear you found our team knowledgeable and helpful. Thank you for your kind words.
Kind Regards
Hays Travel
Friendly helpful staff
Friendly helpful staff. Nothing a problem. Staff update us regularly on our bookings. Our original meeting was with Sharon the manageress who contacted Newmarket holidays as we were wanting 3 single rooms. We were very impressed how quickly Newmarket replied. Sharon contacted us to say the rooms were available. Sharon was on day off when we went to pay but saw Aleasha who efficiently secured our booking and sent me all relevant documents later that afternoon.
16 juni 2026
Antwoord van Hays Travel - Ashington
Margaret Aynsley,
We are so pleased to hear about your positive experience with our team. We appreciate your kind words regarding our staff's helpfulness and efficiency in securing your booking. Thank you for choosing us!
Kind Regards
Hays Travel
I have always had the best service from…
I have always had the best service from this company and would never consider using any other as the staff are always friendly and give you all the time you need
14 juni 2026
Antwoord van Hays Travel - Ashington
Its always lovely to see you Wendy and help you with your lovely little breaks :)
The girl in the shop was lovely and…
The girl in the shop was lovely and very helpful, and my wife has used her before , and we went through all the details together with no bother 👌
7 juni 2026
Antwoord van Hays Travel - Ashington
Brian Campbell,
We are so glad to hear you had such a positive experience with us. We appreciate your kind words!
Kind Regards
Hays Travel
Rob was absolutely fantastic very…
Rob was absolutely fantastic very knowledgeable professional and very helpful getting us the bespoke package we wanted
7 juni 2026
Antwoord van Hays Travel - Ashington
Deborah Charlton,
Thank you for your fantastic feedback! We are so pleased we could create the perfect package for you. We appreciate your kind words.
Kind Regards
Hays Travel
Good experience
Staff were very friendly listened to what we wanted service was good booking our holiday was so easy went through all the steps with us would highly recommend hays travel to anyone
7 juni 2026
Antwoord van Hays Travel - Ashington
Mrs Margaret Appleby,
Thank you for your wonderful review! We are so pleased we could make your holiday booking easy and stress-free. We appreciate your recommendation.
Kind Regards
Hays Travel
The lady we dealt with was very helpful…
The lady we dealt with was very helpful and found exactly what we were looking for and sorted everything out for us
7 juni 2026
Antwoord van Hays Travel - Ashington
Mrs Morris,
We are so glad we could help you find exactly what you were looking for. Thank you for your kind words.
Kind Regards
Hays Travel
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