Looked at a cruise online with TUI went into my local branch of hays travel and they matched it and got cheaper airport parking
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Very helpfull warm friendly feeling on entering shop .Rob who was helping us find the hotel of our choice went above and beyond to help us .emailing hotel to request the room we wanted ..all staff in... Toon meer
Bedrijf heeft geantwoord
Jamie made booking the holiday very easy. It was a place we return to sometimes twice every year. Everything was explained. Very happy customer
We went in to this branch not knowing where we wanted to go, the only information we gave was that we wanted to fly with Jet2, didn’t want late flights and wanted to go somewhere warm and sunny for... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
36 Station Road, NE63 9UJ, Ashington, Verenigd Koninkrijk
- 01670 815755
4,9
Uitstekend
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Hays Travel - Ashington
Good morning,
Thank you for your positive review.
Hays Travel
Very competent staff
Very competent staff and all chipped in to help with discussion as it was to be our first cruise
12 februari 2026
Antwoord van Hays Travel - Ashington
David , thank you for taking time out to leave such a kind review on the service you received :)
Antwoord van Hays Travel - Ashington
Angela , thank you for leaving your kind comment :)
A perfect experience
Sue knows us so well and once again it looks as though she has provided a holiday which we will enjoy very much.
6 februari 2026
Antwoord van Hays Travel - Ashington
Lesley , thank you for leaving such a lovely comment on Sue's service , you will love Budapest I was there last year and it was amazing :) Sharon
Very helpful and extremely professional…
Very helpful and extremely professional taking us through a smooth process.
6 februari 2026
Antwoord van Hays Travel - Ashington
Hi Brenda,
Thank you for taking the time to write this positive review.
I will pass on your comments.
Rob
It is always a pleasure to visit the…
It is always a pleasure to visit the ashington branch all my holidays are booked there great staff
3 februari 2026
Antwoord van Hays Travel - Ashington
Mr Dawson,
We're so happy to hear you enjoy visiting our Ashington branch and that our team provides you with great service when booking your holidays.
Hays Travel
Antwoord van Hays Travel - Ashington
Good morning,
Thank you for your very positive review of the service you received. I will pass on your comments to the team.
Thanks
Rob
Smiles as soon as we walked through the door
We were greeted with a smile as soon as we walked through the door.
The staff were friendly especially Robert (ROB) at your Ashington branch.
He was extremely patient while we decided which location was going to be our best choice. He was extremely knowledgeable about the area we choose and went through the plus and cons of both areas.
We are more then happy with our decision and looking forward to having our first holiday alone just the two of us after years of family holidays to make it even more special its for my birthday so win win holiday.
31 januari 2026
Antwoord van Hays Travel - Ashington
Hi,
Thank you for taking the time to write such a lovely, positive review of the service you received from me.
I am so pleased we managed to get you sorted and that you are really looking forward to your holidays.
Thanks again
Rob
Happy holiday maker.
Have booked holidays with you for a good few years ...paperwork before hols is a big bonus for me I can't deal with having important docs on my phone ..
30 januari 2026
Antwoord van Hays Travel - Ashington
Mrs Barry,
We're happy to hear that you appreciate our services. We acknowledge that having physical documents provides peace of mind, and we're so glad we can offer that to you.
Hays Travel
Antwoord van Hays Travel - Ashington
Thank you Brian,
We appreciate you sharing; we are so happy to hear our team was professional and helpful! Thank you for your time.
Hays Travel
Great attitude
Great attitude, very polite, helps you when your not sure of anything, really great help
29 januari 2026
Antwoord van Hays Travel - Ashington
Zak , thank you for leaving such a lovely comment on Sue's service :)
Experience made simple with Rob!
The booking process was so easy start to finish, I popped in to see Rob with a few ideas in my head of where we wanted to go as a family we were just waiting to firm up people coming & dates. Popped back to see Rob the next day who was fab and so helpful and informative on helping us choose the right location and room types for our requirements.
26 januari 2026
Antwoord van Hays Travel - Ashington
Lauren,
We appreciate you taking the time to share your booking experience. We're so glad that we could assist you in choosing the right location and room types for your family's needs.
Hays Travel
My local Ashington branch are just…
My local Ashington branch are just fantastic. I've had a recent change of trip and they were so accommodating with cancelling it all and then rebooking me something else. They are all so friendly and helpful, they are a credit to Hays! ❤️
25 januari 2026
Antwoord van Hays Travel - Ashington
Diane , thank you so so much for such an amazing review on the service you received from us :) Sharon
Antwoord van Hays Travel - Ashington
Thomas , thank you for your kind comment :) Sharon
Antwoord van Hays Travel - Ashington
Thank you for taking the time to leave such a lovely review Karen :)
Staff wer fantastic help
21 januari 2026
Antwoord van Hays Travel - Ashington
Thank you for leaving such a fantastic comment on Aleashas service I will pass it on :) Sharon
Antwoord van Hays Travel - Ashington
Anthony,
We appreciate your continued support and are so happy to hear you consistently receive great service from our team.
Hays Travel
Very helpful
17 januari 2026
Antwoord van Hays Travel - Ashington
Thank you for taking the time to leave us such positive comments :)
The knowledge and experience of a…
The knowledge and experience of a excellent advisor Sue
20 januari 2026
Antwoord van Hays Travel - Ashington
Thank you for leaving a lovely review Margaret :)
Best staff at Ashington
I always try to use the same lady she knows so well and is brilliant at her job. HT has to be the best agent in our area , I’ve been in some travel agents who seem too stuffy and don’t make me feel as welcome.
17 januari 2026
Antwoord van Hays Travel - Ashington
Sharon, thank you so much for taking time out to leave such a kind comment on the service you receive from us :)
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.