Looked at a cruise online with TUI went into my local branch of hays travel and they matched it and got cheaper airport parking
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Very helpfull warm friendly feeling on entering shop .Rob who was helping us find the hotel of our choice went above and beyond to help us .emailing hotel to request the room we wanted ..all staff in... Toon meer
Bedrijf heeft geantwoord
Jamie made booking the holiday very easy. It was a place we return to sometimes twice every year. Everything was explained. Very happy customer
We went in to this branch not knowing where we wanted to go, the only information we gave was that we wanted to fly with Jet2, didn’t want late flights and wanted to go somewhere warm and sunny for... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
36 Station Road, NE63 9UJ, Ashington, Verenigd Koninkrijk
- 01670 815755
4,9
Uitstekend
1K reviews
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I was making enquiry ref a cruise
I was making enquiry ref a cruise, I was given all the information I requested, and given time too go away and discuss cost with my partner, I then called to book my holiday, Sharon was very patient with my enquiry to book my own cabin, and assisted me with doing so.
I am always happy to book my holidays with Hayd
14 januari 2026
Antwoord van Hays Travel - Ashington
Jane , thank you for leaving such a kind comment on the service you received from me :) Sharon
The service we reserved was spot on…
The service we reserved was spot on could not be better , will be back again
14 januari 2026
Antwoord van Hays Travel - Ashington
Thank you for leaving such a kind review Thomas :)
I'm a returning customer.
I'm a returning customer.. and will always be.. extremely satisfied of everything..
14 januari 2026
Antwoord van Hays Travel - Ashington
Thank you for leaving a lovely review - glad we got you sorted :)
Antwoord van Hays Travel - Ashington
Thank you for taking the time to leave a lovely review Tracey :)
Once again Hays staff were friendly
Once again Hays staff were friendly, helpful and knowledgeable booking our holiday and airport parking was very easy.
7 januari 2026
Antwoord van Hays Travel - Ashington
Thank you for leaving a lovely review Charles - glad we got you sorted! :)
Fantastic service
Sharon again was great it is nice to have a travel agent who knows what you want without really having to say. Always professional.
11 januari 2026
Antwoord van Hays Travel - Ashington
Ahh Linda thank you so much for your lovely feedback :) Sharon
Hays is our go to travel agent, always!
We were greeted by an apprentice, who was friendly and anything she wasn’t sure of she was supported by her colleagues. She booked our flights and parking and was typical of the lovely staff we always meet at Hays.
10 januari 2026
Antwoord van Hays Travel - Ashington
Margaret thank you for leaving such a kind review on Jamie's service , I will pass it on :) Sharon
Team very helpful
The team were very helpful. They
did all the booking, sorted out the flights and tour recommendations and gave really good advice. We could not be happier.
Will definitely book with Hays Travel again.
4 januari 2026
Antwoord van Hays Travel - Ashington
Colin , thank you for taking time out to leave such a kind comment on the service you received from Sarah :)
Always a great service from the team in…
Always a great service from the team in Ashington . Sharon booked my trip over the phone very quickly and the confirmation was emailed across soon after . Have a lovely New Year everyone.
4 januari 2026
Antwoord van Hays Travel - Ashington
Ahh , thank you William for your lovely review on my service :) Happy New Year to you too
JAMIE WAS HELPFUL EFFICIANT AND…
JAMIE WAS HELPFUL EFFICIANT AND BRILLIANT AT HER JOB HASSLE FREE BOOKING WELL DONE
4 januari 2026
Antwoord van Hays Travel - Ashington
Hi Marlene - thanks so much for leaving such a lovely review, hope you have a brilliant time! :)
Ashington hays is who we always use as…
Ashington hays is who we always use as they go that extra mile to help you get the best deals and destinations and always sort out any problems or amendments
First class service
22 december 2025
Antwoord van Hays Travel - Ashington
Thank you for taking the time to write such a positive review of Sue's service. I will pass on your lovely comments when Sue is next in.
Thanks again
Rob
Positive booking experience
Quick response to enquiry and the helpfulness of the agent (Sarah) with our booking!
18 december 2025
Antwoord van Hays Travel - Ashington
Thank you for leaving such a positive review on Sarah's service :)
Antwoord van Hays Travel - Ashington
Pauline , thank you so much for leaving your kind review :)
Very helpful
Sarah was very helpful and chatty not at all in a rush to "flog" us something and get rid of us.
22 november 2025
Antwoord van Hays Travel - Ashington
Andy , thank you so much for leaving such a kind review on Sarahs service , I will pass it on :)
Brilliant service from Sarah booking…
Brilliant service from Sarah booking our dream holiday for next year, she went above and beyond to make sure all of our flight times suit.
We are very excited for September 2026 :)
20 november 2025
Antwoord van Hays Travel - Ashington
Hi Kyle,
Thank you for taking the time to write such a lovely, positive review of Sarah's service. I will pass on your comments to her when she is back at work.
Thanks
Rob
Great service
19 november 2025
Antwoord van Hays Travel - Ashington
Hi Dennis,
Thank you for taking the time to rate my service so highly. I really appreciate it.
Pleased we got you both sorted.
Thanks
again
Rob
Great Service ! Friendly competent staff quickly dealt…
Friendly competent staff quickly dealt with all sorted - 10/10 thankyou
18 november 2025
Antwoord van Hays Travel - Ashington
Thank you for leaving such a lovely review on Sue's service :)
Antwoord van Hays Travel - Ashington
Thank you so much for leaving such a kind comment on Sarah's service :)
Antwoord van Hays Travel - Ashington
Mary thank you so much for your kind comment :) Sharon
Rob explained everything perfectly to us
Rob explained everything perfectly to us 10 out 10 valued member of staff
12 november 2025
Antwoord van Hays Travel - Ashington
Lynne , thank you so much for leaving such a kind comment on Rob's service :) Sharon
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