After having my upcoming booking cancelled by JustYou, went into my local Hays branch and spoke to Clare, she was really helpful and very knowledgeable of the area we wanted to go to. Nothing was too... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Angela is great - we had seen a holiday advertised, but by the time we went in to book, it was no longer available. She looked at what was originally on offer and then found very similar options, but... Toon meer
Bedrijf heeft geantwoord
We went in to Belper Hayes Travel with an idea of what we wanted and Angela found the exact one for us with a minimum of fuss and we were through all the formalities and information in half an hour. V... Toon meer
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I couldn’t recommend Corinne enough at Hays Travel, she was absolutely brilliant from start to finish. We were booking a very last minute holiday, and she went above and beyond to make the whole proce... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
29c King Street, DE56 1PX, Belper, Verenigd Koninkrijk
- 01773297044
4,9
Uitstekend
681 reviews
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Antwoord van Hays Travel - Belper
We appreciate you taking the time to share your experience with us, and we are so happy to hear that you found our team helpful and polite. - Sharon
Clare was extremely helpful
Clare was extremely helpful, understood what we were looking for and very patient. Didn’t rush us with the booking and clearly explained everything.
10 maart 2026
Antwoord van Hays Travel - Belper
We appreciate you taking a moment to share your kind words. We're so glad to hear that you found our team member helpful and patient during your booking experience. - Clare
Happy Holidays We felt we were being treated extremely…
We felt we were being treated extremely well, we told them what we were looking for.
They dealt with our requirements very well,and found us a great holiday.
The assistant was very helpful and pleasant and found us a good deal.
9 maart 2026
Antwoord van Hays Travel - Belper
Thank you so much for taking the time to leave feedback it is very much apricated, it was a pleasure looking after you both and lovely chatting with you both too. Kindest Regards Clare
Fantastic service as always
Fantastic service as always. Staff are always welcoming and helpful.
7 maart 2026
Antwoord van Hays Travel - Belper
was lovely to see you again . Hope you have an amazing time away and look forward to hearing all about it on your return Ange:-)
Sharon was very helpful and got us…
Sharon was very helpful and got us exactly what we wanted
3 maart 2026
Antwoord van Hays Travel - Belper
Thank you so much for the review . i shall make sure Sharon hears about it . very pleased she got you exactly what you wanted Ange :-)
Helpful staff even though they were…
Helpful staff even though they were having problems with the internet during the time we were choosing our hotel & flights
27 februari 2026
Antwoord van Hays Travel - Belper
Hi Janet,
We're glad you found our staff helpful, even with the internet issues. We appreciate your patience and thank you for your feedback!
Hays Travel Belper
I’ve never booked a holiday via a…
I’ve never booked a holiday via a travel agent before but after my experience with Clare at the Belper branch I’l never book online again . Firstly , Clare was professional but more than that she was warm , friendly and accommodating.
For me however she had “ the personal touch’. There was no hard sell, she listened to my requirements and showed me what my options were and saved me money compared to the prices I’d seen online. What struck me most was this. Obviously Clare is in a sales led job but her interpersonal skills were way above what I’d expect . She was very relatable and when I explained I was booking this trip after a recent loss she was totally understanding and empathetic. Clare is clearly an asset to your company . If only all sales reps had this degree of customer service. Thank you Clare for listening to me and allowing me time to ventilate and taking the pressure away from trying to arrange a holiday by myself at this difficult time . Il be booking with you from here on in .
26 februari 2026
Antwoord van Hays Travel - Belper
Good Morning,
We appreciate your wonderful feedback. It's great to hear that your experience was so positive, especially during a difficult time. We're so pleased that our team member provided such supportive and helpful service, making your booking experience easier. We look forward to assisting you with future travel plans.
Kindest Regards, Hays Travel Belper
Agent was incredibly helpful and great…
Agent was incredibly helpful and great fun to deal with. Very friendly atmosphere in general with nothing too much trouble
20 februari 2026
Antwoord van Hays Travel - Belper
We appreciate you taking the time to leave us such a wonderful review! We are so happy to hear that you found our team helpful and friendly. - Corinne
Sharon
Sharon, found us a lovely holiday in Italy.. organised very well as usual.
Belper our go to place for Hays travel and we put our continuing trust in them for another great time away.
1 februari 2026
Antwoord van Hays Travel - Belper
We're happy to hear that we found you a lovely holiday in Italy and that it was well-organized. We appreciate your continued trust in us for your travel needs. - Sharon
We went into Hays
We went into Hays, unsure and unclear on exactly what we wanted from our holiday. Connie was exceptional in how she listened, understood what we wanted from our holiday and the. We worked together to created the perfect holiday, all within 30mins!
12 februari 2026
Antwoord van Hays Travel - Belper
Thank you so much for the lovely reply. You and the family are going to have a wonderful time with lots of memories made.
Kind Regards
Corinne
Antwoord van Hays Travel - Belper
Thank you for taking the time to leave such lovely feedback it was a pleasure to help you with your booking - Mia
Friendly helpful staff
15 februari 2026
Antwoord van Hays Travel - Belper
Thank you for your review and for booking your Cruise with us . I hope you have a lovely time away . Cant wait to hear all about it Ange :-)
Clare was approachable
Clare was approachable, knowledgable and great to talk to.
She managed to get us a great deal on the holiday that we wanted.
8 februari 2026
Antwoord van Hays Travel - Belper
Thank you for your response. I shall pass this on the Clare as she will be really happy to hear this . Kind regards Angela :-)
So much time spent to make sure we had…
So much time spent to make sure we had the perfect holiday
7 februari 2026
Antwoord van Hays Travel - Belper
Thank you so much for the feedback. You're going to have a lovely holiday.
Kind Regards
Clare
Belper branch booking
The ladies in the branch (Belper)couldn’t have been more helpful. Went in not knowing what cruise I wanted. They took lots of time showing and explaining various options to me. Nothing was to much trouble.
After deciding on my cruise, the booking was completed again with everything being explained to me.
Will definitely be back and would recommend anyone to visit the branch
Thank you.
11 februari 2026
Antwoord van Hays Travel - Belper
Good Morning,
We appreciate your feedback! We're so happy to hear that the team was helpful in explaining the various cruise options. We are glad that you felt comfortable and will visit us again.
Kindest Regards,
Corinne & Mia :)
Thank you all at Hayes Travel Belper…
Thank you all at Hayes Travel Belper branch for your assistance given to us helping us to decide on our Holiday Choice. The staff were polite and helpful in answering all our questions guiding us through the booking process for our future forthcoming holiday.
12 februari 2026
Antwoord van Hays Travel - Belper
Hi David,
We appreciate you taking the time to leave us such a positive review. I'm so glad I could assist you in choosing your holiday and guide you through the booking process. We all hope to see you again soon!
Kind Regards,
Antonia :)
My visit to Hays travel at Belper to…
My visit to Hays travel at Belper to book a holiday was as always a marvellous experience. Corinne is always, very knowledgeable, efficient and friendly.
10 februari 2026
Antwoord van Hays Travel - Belper
Thank you so much for the wonderful feedback. It's a pleasure to always have you in branch and this trip is going to be extra special.
Kind Regards,
Corinne
The staff in Hays Belper are always so…
The staff in Hays Belper are always so helpful & welcoming. They understand my questions & answer them. Corrine was lovely yesterday and I now have my holiday booked with her help
11 februari 2026
Antwoord van Hays Travel - Belper
Hi Marion,
We're so happy to hear that our team is helpful and welcoming. It's great to know that you feel understood and now have your amazing holiday booked! Thank you for your review!
Kind Regards,
Corrine :)
Antwoord van Hays Travel - Belper
Hi Sally ,
It was a pleasure doing your booking, we hope to see you again!
Kindest Regards,
Toni
Hays Belper
The staff at Belper always manage to find everything we are looking for for
10 februari 2026
Antwoord van Hays Travel - Belper
Hi Jeremy,
Thank you for your fantastic review, it's always a pleasure to find your holidays.
Kindest Regards,
Hays Travel Belper :)
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