After having my upcoming booking cancelled by JustYou, went into my local Hays branch and spoke to Clare, she was really helpful and very knowledgeable of the area we wanted to go to. Nothing was too... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Angela is great - we had seen a holiday advertised, but by the time we went in to book, it was no longer available. She looked at what was originally on offer and then found very similar options, but... Toon meer
Bedrijf heeft geantwoord
We went in to Belper Hayes Travel with an idea of what we wanted and Angela found the exact one for us with a minimum of fuss and we were through all the formalities and information in half an hour. V... Toon meer
Bedrijf heeft geantwoord
I couldn’t recommend Corinne enough at Hays Travel, she was absolutely brilliant from start to finish. We were booking a very last minute holiday, and she went above and beyond to make the whole proce... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
29c King Street, DE56 1PX, Belper, Verenigd Koninkrijk
- 01773297044
4,9
Uitstekend
681 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I will always book through Hays
I first booked through Hays Belper last year, and now book all my breaks and holidays through them
Very knowledgeable staff who always seek best offers for you, and peace of mind that they look after you through the whole process
6 februari 2026
Antwoord van Hays Travel - Belper
We appreciate you choosing us for your travel needs! We're happy to hear that our knowledgeable staff consistently find the best offers and provide peace of mind throughout the booking process. - Hays Travel Belper
Perfect Experience
This is the first time we have used Hays Travel. I spoke to Clare to help us book a trip to Disneyland Paris. Shes helpped us book our perfect trip and still managed to save a little money. For me, it was a perfect experience and I will be back again in the future.
29 januari 2026
Antwoord van Hays Travel - Belper
We appreciate you choosing us for your Disneyland Paris trip. We're happy we could create the perfect experience while saving you money. We look forward to assisting you again in the future. - Clare
Choosing travel and accommodation with Hays. Clare was very helpful and efficient
Clare was very helpful and efficient. She was able to share some of her experience of having visited Jersey with us, which helped us finalise our choice of accomodation. Very friendly and professional.
24 januari 2026
Antwoord van Hays Travel - Belper
We appreciate you sharing your experience. We're so glad that our team member's helpfulness and personal experience of Jersey helped you finalize your accommodation choice. - Clare
Friendly and efficient Service
Very helpful and efficient.Claire was very knowledgeable and helped us decide on which resort would suit us best
29 januari 2026
Antwoord van Hays Travel - Belper
Hi Mr Self
We appreciate you taking the time to leave us such a great review. We're so happy we could help you decide on the best resort for your holiday and shall pass this on the Clare she will be really pleased with your feedback
The lady who dealt with us
The lady who dealt with us, Corinne, was welcoming and understanding towards our needs for our holiday. A very helpful lady who went to great lengths to find the holiday that we so desired.
28 januari 2026
Antwoord van Hays Travel - Belper
Thank you so much for the wonderful feedback. We got there in the end for you and you are going to have a lovely time on your cruise.
Kind Regards
Corinne
I telephoned belper hays travel with a…
I telephoned belper hays travel with a holiday I had seen online,and spoke to Mia and within 10 minutes it was all booked brilliant service
24 januari 2026
Antwoord van Hays Travel - Belper
We're happy to hear that your holiday booking experience was so quick and easy! Thank you for sharing your positive feedback; we appreciate it. - Mia
Antwoord van Hays Travel - Belper
We appreciate you taking the time to share your positive experience; we are so glad everything went smoothly and our service met your expectations. - Clare
1st time customers
We visited our local agent to get information and advice and returned the following week to book our holiday. The staff were very helpful and answered all of our questions.
16 januari 2026
Antwoord van Hays Travel - Belper
Good Afternoon,
We appreciate you taking the time to share your experience. We're happy to hear that we were helpful and answered all your questions when booking your holiday. :)
Kind Regards,
Toni & Ange
Holidays 2026
As in previous years our holidays were booked by Corine ,she was as ever absolutely brilliant in meeting our requirements , we weren't really completely sure where we wanted to go but Corine came up with two new destinations ,her knowledge of the areas and hotels was as always great, also found us good flight times from previous holidays she knows very well what we're looking for, thank you once again.
21 januari 2026
Antwoord van Hays Travel - Belper
Thank you for such lovely feedback. It's always a delight to have you both in branch. You're going to have a fabulous time on both of your trips.
Kind Regards
Corinne
Lanzarote delegators
Quick professional help & comparison...
Mia sorted alternative all Inc apartment and location closer to our golf venues. Airport parking, golf luggage etc.
Well done
21 januari 2026
Antwoord van Hays Travel - Belper
Paul Hanlon,
I'm happy to hear that you received quick, professional help. The team appreciates your feedback and are glad we could sort alternative options for your trip, including airport parking and golf luggage.
Kind Regards,
Mia
Hays Travel
Great service...
The member of staff really listened to us and helped us find just what we were looking for. She was warm, friendly and patient.
20 januari 2026
Antwoord van Hays Travel - Belper
I'm so happy to hear that you feel I provided such great support! It's wonderful to hear how you felt listened to and I'm so glad I helped you find exactly what you needed. - Mia
Found the exact holiday we were looking…
Found the exact holiday we were looking for,nothing was too much trouble,gave loads of options and advice, very friendly staff
20 januari 2026
Antwoord van Hays Travel - Belper
We appreciate you taking the time to leave us such a wonderful review! We're so happy we could help you find the perfect holiday, it is always a pleasure! - Mia
As always with the Belper office
As always with the Belper office, Clare, Sharon and colleagues are so welcoming. As returning customers, there is a great sense of feeling valued and we are always positive about the service provided by this branch. The staff are knowledgeable and extremely helpful.
18 januari 2026
Antwoord van Hays Travel - Belper
We appreciate you taking the time to share your kind words. We're so happy to hear that you feel valued and welcomed by our team. It's great to know you're positive about the service we provide. - Clare & Sharon
Holidays of a life time
As always, Corrine went above and beyond, putting lots of time and effort, organising 2 personalised holiday experiences, personal to my sister and I to make them special for us. She knew just what we wanted and what we didn't know we wanted,.knowing she was going to make them both holidays of a life time for us. We will be forever grateful.
16 januari 2026
Antwoord van Hays Travel - Belper
We appreciate your wonderful feedback! It's great to hear that the personalized holiday experiences were so special and perfectly tailored to your preferences. We're grateful for your kind words. - Corinne
Antwoord van Hays Travel - Belper
We appreciate your kind words; we are so glad we made booking your holiday easy and pleasant for you. - Clare
Extremely friendly helpful staff,
Extremely friendly helpful staff both over the phone and in store.
12 januari 2026
Antwoord van Hays Travel - Belper
We appreciate your kind words! It is wonderful to hear that our team provided such helpful and friendly service to you. - Ange
Prompt and friendly service
Prompt and friendly service. Staff were knowledgeable and listened to me, then found something to suit me which was well within my budget.
7 januari 2026
Antwoord van Hays Travel - Belper
Hi Liz,
It was a pleasure helping you with your holiday, your going to have a lovely time in Lanzarote! Thank you for your lovely feedback- Toni & Corinne :)
Our first visit after a recommendation.
Our first visit after a recommendation.
Not disappointed,Angela was very helpful and knowledgeable.
4 januari 2026
Antwoord van Hays Travel - Belper
Thank you for your lovely review . Glad we did the research and found you the right one Ange :-)
The guidance and friendly advice given…
The guidance and friendly advice given by Sharon in the Belper office.
3 januari 2026
Antwoord van Hays Travel - Belper
Hi Mike,
Thank you for such lovely feedback, it was a pleasure doing your booking for you!
Kind Regards,
Sharon
Great service as usual
4 januari 2026
Antwoord van Hays Travel - Belper
Thank you so much for the lovely feedback. I will pass your comments onto Clare.
Kind Regards
Hays Travel Belper
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.