Danielle (Berwick upon Tweed) went out of her way to help us which involving staying almost an hour after closing time to ensure we got the best booking possible.
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Friendly polite service. Danielle goes above and beyond to ensure smooth booking service. Keeps you updated regarding holiday info. Helpful with regards to any info she knows about chosen holiday d... Toon meer
Bedrijf heeft geantwoord
Tamara was very helpful with my queries and changes as I was booking. The itinerary put together will make the most of our time on holiday. The whole process was very efficient.
Bedrijf heeft geantwoord
The staff at this branch are so helpful and the assistant that helped me with this holiday is so good at her job and helps me with everything. Makes my holiday booking so easy
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
31 Marygate, TD15 1AT, Berwick, Verenigd Koninkrijk
- 01289318078
5,0
Uitstekend
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I always go to Hays Travel Berwick
I always go to Hays Travel Berwick. The staff are very knowledgable and friendly and give me lots of information.
5 februari 2026
Antwoord van Hays Travel - Berwick
Thank you for the lovely review :)
The staff is very friendly and…
The staff is very friendly and professional,very helpful. I will be booking holidays with them again.
5 februari 2026
Antwoord van Hays Travel - Berwick
Thank you for your review :)
Antwoord van Hays Travel - Berwick
Thank you for the lovely review :)
Always a pleasure booking in berwick
5 februari 2026
Antwoord van Hays Travel - Berwick
Thank you for the lovely review :)
Friendly and very helpful staff
Friendly and very helpful staff
Easy to get several options on the holiday I wanted to suit the money I wanted to spend
22 januari 2026
Antwoord van Hays Travel - Berwick
Aww thankyou for your lovely review :)
Staff were brilliant.
Staff were brilliant.
Did exactly what we asked and were very helpful
3 februari 2026
Antwoord van Hays Travel - Berwick
Thank you for the lovely review Helen :)
Very friendly and helpful staff group
Very friendly and helpful staff group. They sorted our holiday and were friendly with our dog ……brought him a bowl of water without us needing to ask. Thank you
25 januari 2026
Antwoord van Hays Travel - Berwick
Thank you for your lovely review, we appreciate it so much
Hays Travel Berwick, 1st class
Always use Hays Travel in Berwick as the staff are very obliging and helpful, wouldn’t go anywhere else.
Thanks for your help again girls. 😀
1 februari 2026
Antwoord van Hays Travel - Berwick
Graham,
We appreciate you choosing us for your travel needs and for sharing your kind words. We're so happy to hear that our team is always helpful and obliging!
Hays Travel
Brilliant as always
Friendly officiant always a pleasure to go in and book a holiday in Berwick upon tweed store never fail to find us a brilliant holiday keep up the good work guys
31 januari 2026
Antwoord van Hays Travel - Berwick
Mr Keith Shell,
We appreciate you taking the time to leave us such a wonderful review. We're so happy to hear that we consistently find you brilliant holidays.
Hays Travel
Antwoord van Hays Travel - Berwick
Thank you so much for your lovely review. We really appreciate it
Overall we were very happy with the…
Overall we were very happy with the service we received. It made our lives easier as we didn't know where to start. When we made our payments it made it all very exciting as we now knew it was going happen.
21 januari 2026
Antwoord van Hays Travel - Berwick
Thank you for the lovely review, pleasure to get you booked up :)
Booking made very easily
Rebecca was extremely helpful on both occasions my husband and I visited and made our booking very easily. Rebecca had a lovely attitude and was polite throughout. Wish there were more Rebecca's.
25 januari 2026
Antwoord van Hays Travel - Berwick
Thank you for the lovely review, pleasure to get you booked up :)
Antwoord van Hays Travel - Berwick
Thank you for your review :)
Bespoke Holiday
This is the second time we have asked Hays Travel to produce a bespoke and very personal holiday for my wife and I. The service we have had from Shauni at Hays Travel in Berwick-upon-Tweed has been quite outstanding. She listened very carefully to what we wanted and then produced exactly what was required. We could not asked for more.
20 januari 2026
Antwoord van Hays Travel - Berwick
Thank you very much for your lovely review :)
Have booked with your berwick branch…
Have booked with your berwick branch many times,and always find the staff very professional and friendly to deal with a credit to your company.
17 januari 2026
Antwoord van Hays Travel - Berwick
Wow thank you for such a lovely review. we really appreciate your feedback and so pleased you had a great experience
Service was incredible
Service was incredible. Staff was so knowledgeable and throughly checked all options to get us the best deal possible. Highly recommend going here to book your holiday
25 januari 2026
Antwoord van Hays Travel - Berwick
Aww thanks for your lovely review :)
We had a great experience we were…
We had a great experience we were guided every step of the way on the booking of our holiday
18 januari 2026
Antwoord van Hays Travel - Berwick
Good afternoon, thank you for the lovely review :)
The staff at Berwick are always very…
The staff at Berwick are always very helpful and friendly.
17 januari 2026
Antwoord van Hays Travel - Berwick
Thank you for your review :)
Helpful friendly staff
Helpful friendly staff who are efficient and smile! No pressure but great service.
24 januari 2026
Antwoord van Hays Travel - Berwick
Thank you for the lovely review, pleasure to get you booked up :)
Excellent service and good advice now…
Excellent service and good advice now looking forward to my trip in September
23 januari 2026
Antwoord van Hays Travel - Berwick
Thank you for your lovely review. We will look forward to hearing all about your holiday when you come back.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.