Spoke to Becky who was so polite and knowledgeable and handled our cruise booking with aplomb.The staff at Berwick branch are all excellent and make the customers life so easy
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
It is lovely to have the reassurance of Hays booking our travel then we know it is done correctly. The consultants in the Berwick branch are so helpful and caring with our arrangements, it is a pleasu... Toon meer
Bedrijf heeft geantwoord
Rebecca was very pleasant and helpful who has helped find many lovely holidays for us.she makes your visit to Hays feel like day one of your holiday. Everything is arranged for us so no more stress.... Toon meer
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I went to book flights to Canada, a flight from Calgary to Ottawa and then home to Edinburgh from Ottawa via Toronto. The flights were with WestJet and at the time of booking nobody was aware of loo... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
31 Marygate, TD15 1AT, Berwick, Verenigd Koninkrijk
- 01289318078
5,0
Uitstekend
1K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great customer service I went with a…
Great customer service I went with a holiday I saw on the app so went prepared with passports was seen straight away was all booked up in half an hour. I wouldn't go past Hays travel
7 juni 2026
Antwoord van Hays Travel - Berwick
Thank you for the lovely review :)
Helpful, knowledgeable agent…
The agent was really helpful and knowledgeable. She listened to what we wanted and quickly found us something that fitted our requirements within our budget.
7 juni 2026
Antwoord van Hays Travel - Berwick
VGM,
We are so pleased our agent could help you find the perfect holiday within your budget. Thank you for your kind words!
Kind Regards
Hays Travel
Warm and friendly professional service
Beccy booked our holiday she was professional yet warm and friendly. Hays really take an interest in their customers and go the extra mile. The booking process was quick and easy and included everything we would need.
7 juni 2026
Antwoord van Hays Travel - Berwick
Thank you for the lovely review Pauline :)
The customer service was perfect shauni…
The customer service was perfect shauni helped massively so thank you.
31 mei 2026
Antwoord van Hays Travel - Berwick
Thank you for the lovely review Lee :)
Lovely ladies,so helpful and…
Lovely ladies,so helpful and knowledgeable about the area we’re going to. Great deal on travel insurance too. Booked with Shauni.
29 mei 2026
Antwoord van Hays Travel - Berwick
Thank you for the lovely review Carly, pleasure getting you booked :)
Antwoord van Hays Travel - Berwick
Jacqueline,
Thank you for your kind words! We are delighted to know we were very helpful.
Kind Regards
Hays Travel
absolutely brilliant so helpful and…
absolutely brilliant so helpful and easy to book our cruise
4 juni 2026
Antwoord van Hays Travel - Berwick
Thank you for the lovely review :)
First class service from Becky and her…
First class service from Becky and her team at Hays Berwick.
28 mei 2026
Antwoord van Hays Travel - Berwick
Thanks for your review Sandra :)
After a lifetime of independently…
After a lifetime of independently booking our own holidays starting with teletext we brought our own itinerary to Hays with three locations, suggested hotels, trips etc and were amazed that within the same day we had all of our wishes met through the diligence, highly skilled expertise, patience and persistence of Shaunie to provide for us our ideal holiday which we both appreciate so much. Thank you Shaunie for all your help and support.
3 juni 2026
Antwoord van Hays Travel - Berwick
Aw thank you so much for this lovely review :)
Shauni went above and beyond getting…
Shauni went above and beyond getting great deal for us as she does would not book anywhere else but hays Berwick as Becky and staff are fantastic they go and find best deals for you
3 juni 2026
Antwoord van Hays Travel - Berwick
Thank you so much for your lovely review. We appreciate it
Great personal and friendly service, as always, from the lovely staff at Hays,
Visited Berwick upon Tweed branch this week to book a last minute holiday. As usual we didn't really know what we wanted but Rebecca knows us well and found us a Greek Island cruise
We came away happy and looking forward to our holiday
1 juni 2026
Antwoord van Hays Travel - Berwick
We're so glad we could help you find the perfect Greek Island cruise! We hope you have a wonderful holiday.
Kind Regards
Hays Travel Berwick
Staff memberShaunie
Staff member, Shaunie, carried out our booking for a cruise. Friendly, knowledgeable and helpful 😁
29 mei 2026
Antwoord van Hays Travel - Berwick
Awww thanks for your lovely review Caroline :)
Really friendly and helpful staff
Really friendly and helpful staff. At my local branch in Berwick upon tweed.
25 mei 2026
Antwoord van Hays Travel - Berwick
Thank you for the lovely review :)
We were listened to and open…
We were listened to and open suggestions were given to us about where to go, without being pushy.
30 mei 2026
Antwoord van Hays Travel - Berwick
Thank you for the lovely review :)
Staff super friendly and helpful
24 mei 2026
Antwoord van Hays Travel - Berwick
Thanks for your review Matt :)
Antwoord van Hays Travel - Berwick
Thank you for the lovely review, have a fab time :)
Great service as always!
28 mei 2026
Antwoord van Hays Travel - Berwick
Thank you for the lovely review :)
Danielle was great help
Danielle was great help. Booked our cruise & hotel stay.
Looking forward to great holiday
Many thanks .
Marion
17 mei 2026
Antwoord van Hays Travel - Berwick
Thank you for the lovely review :)
Great personal service.
Immediate understanding of what we needed. A wide range of options offered. We are awkward customers, we're not always in the same price range, this time, low, and yet off we go.
25 mei 2026
Antwoord van Hays Travel - Berwick
Thank you for the lovely review :)
The staff were very knowledgeable about…
The staff were very knowledgeable about all our needs and carried out our booking professionally
18 mei 2026
Antwoord van Hays Travel - Berwick
Thank you for the lovely review :)
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