Hays Travel - Bishop Auckland Reviews 

1.604
TrustScore 5 uit 5

5,0

88 Newgate Street, DL14 7EQ Bishop Auckland, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Always fantastic service at Hays Travel bishop Auckland. The staff are so helpful especially when I’m looking to go places that I’ve never been 5star *****

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Warm welcome from the minute we walked in. Becca as usual was extremely helpful looking to get us the best deal. Really enjoy going in to see everyone

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

A very pleasant and knowledgeable travel agent . Becca booked our holiday in a polite manner , and she also booked our car parking at the airport without any problem . Thank you .

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Beoordeeld met 5 van de 5 sterren

As always Hay's Bishop Auckland were great. Lindsay is a really lovely person to deal with, always very helpful, friendly and professional. It's the place to book your holiday and be sure you are get... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Reisbureau
  2. Cruiseorganisator
  3. Cruisereisbureau
  4. Culturele rondleidingen
  5. Geldwisselkantoor
  6. Reiszoekmachine

Geschreven door het bedrijf

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contactgegevens

  • 88 Newgate Street, DL14 7EQ, Bishop Auckland, Verenigd Koninkrijk

  • 01388 663777

5,0

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
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5,0

Alle reviews

(1.604)

121.628 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Great friendly and informative service…

Great friendly and informative service given as always. Very helpful and professional service.

13 juni 2026
Logo Hays Travel - Bishop Auckland

Antwoord van Hays Travel - Bishop Auckland

Thank you so much for the kind review and for booking with us once again! We hope you have a lovely holiday - Regards, Olivia

Beoordeeld met 5 van de 5 sterren

Summer break

We were helped to find our holiday to Crete by Declan He was extremely patient and knowledgeable and took the time to show us resort options and hotels and travel options Weve used Hays travel previously and find the booking process really easy everything is included such as transfers insurance and currency

12 juni 2026
Logo Hays Travel - Bishop Auckland

Antwoord van Hays Travel - Bishop Auckland

Thank you so much for the kind review and for booking with us once again! We hope you have a lovely holiday - Regards, Olivia

Beoordeeld met 5 van de 5 sterren

Booking for Poland

I saw an excellent deal for Poland on Bishop Auckland facebook page I messaged for details and Amy replied with everything I needed to know.
I booked the holiday over the phone with Amy she was professional, polite and informative throughout. The whole process was easy and I’m now looking forward to my trip!

11 juni 2026
Logo Hays Travel - Bishop Auckland

Antwoord van Hays Travel - Bishop Auckland

Pleased we got you sorted, you are going to have an amazing time, it's such a lovely place. Thanks again for booking. Amy

Beoordeeld met 5 van de 5 sterren

Excellent as always The staff are…

Excellent as always The staff are really friendly and very helpful

11 juni 2026
Logo Hays Travel - Bishop Auckland

Antwoord van Hays Travel - Bishop Auckland

Thankyou so much for the kind review and for booking with us once again! We hope you have a lovely last minute break away! - Amy x

Beoordeeld met 5 van de 5 sterren

Booking was easy!

Olivia was very helpful with our questions and nothing was too much trouble. All the Hays staff I have spoken too are like that. We had a complicated booking needing an accessible cabin, a family room and single. She sorted it out really well. Big thank you Olivia.

10 juni 2026
Logo Hays Travel - Bishop Auckland

Antwoord van Hays Travel - Bishop Auckland

Thankyou so much for the lovely review and for booking your next cruise with us once again! I'm sure you and you family will have a wonderful time away. I will be sure to pass your comments on to Olivia! - Amy

Beoordeeld met 5 van de 5 sterren

I popped in to hook a day trip to…

I popped in to hook a day trip to Edinburgh Xmas markets. Jess was the only assistant available as all others were busy. She immediately greeted me and within 10/15 minutes I was all booked and on my way out with a short breaks brochure which she gave me just in case I would like to book anything else.

10 juni 2026
Logo Hays Travel - Bishop Auckland

Antwoord van Hays Travel - Bishop Auckland

Thank you so much for your lovely review Lynn it was an absolute pleasure to help you book your trip away and to meet you. I hope you have an amazing time - Jess :)

Beoordeeld met 5 van de 5 sterren

excellent service

Patient, unhurried, understanding, friendly service. Our travel needs were quite specific and rather complex but were met in every detail

9 juni 2026
Logo Hays Travel - Bishop Auckland

Antwoord van Hays Travel - Bishop Auckland

Thank you so much for your lovely review for your travel consultant Olivia. We hope you have the best time away and I will make sure to forward this amazing review onto her - Jess :)

Beoordeeld met 5 van de 5 sterren

Sorrento 2026

Francesca was very helpful and knowledgeable and it was reassuring to have Hays booking experience.

5 juni 2026
Logo Hays Travel - Bishop Auckland

Antwoord van Hays Travel - Bishop Auckland

Thank you so much for taking the time to leave a lovely review. I hope you have a great time away ! - Francesca :)

Beoordeeld met 5 van de 5 sterren

We booked a cruise for 2028 with a lady…

We booked a cruise for 2028 with a lady called Jess. Its for a group of 8 of us so we all had different and plenty of questions. She answered each and every one with brilliant knowledge. She was very helpful a credit to the Hays company.

Booking was very easy.

We will definitely book again and ask for Jess.
Thankyou again.
Kelvin +Zoë.

31 mei 2026
Logo Hays Travel - Bishop Auckland

Antwoord van Hays Travel - Bishop Auckland

Thank you for taking the time to leave us such a lovely review, I will be sure to pass this onto Jess. We look forward to seeing you again! Thank you - Chloe :)

Beoordeeld met 5 van de 5 sterren

Fab service

The service is absolutely fantastic! Staff are so great at finding the best deals, and always make sure you're fully informed of everything before booking. Staff member Jess Elmore is absolutely fantastic, made the whole process so smooth!

31 mei 2026
Logo Hays Travel - Bishop Auckland

Antwoord van Hays Travel - Bishop Auckland

Thank you for taking the time to leave us such a lovely review, I will pass this onto Jess. Thank you - Chloe :)

Beoordeeld met 5 van de 5 sterren
Logo Hays Travel - Bishop Auckland

Antwoord van Hays Travel - Bishop Auckland

Thank you for taking the time to leave a lovely review and for booking with us. - Francesca :)

Beoordeeld met 5 van de 5 sterren

Olivia is always very helpful

Olivia is always very helpful and sorts out exactly what we are looking for, thank you ☺️

3 juni 2026
Logo Hays Travel - Bishop Auckland

Antwoord van Hays Travel - Bishop Auckland

Thank you so much for booking with me again :) Have the best time! I can't wait to hear all about it xx

Beoordeeld met 5 van de 5 sterren

Went in to get info

Went in to get info. Ended up booking a holiday. My wife was sold.

3 juni 2026
Logo Hays Travel - Bishop Auckland

Antwoord van Hays Travel - Bishop Auckland

Thank you so much for the lovely review! We are so glad to have got you booked and I'm sure you will have an amazing time away - Olivia

Beoordeeld met 5 van de 5 sterren

Jess was brilliant

Jess was brilliant! She was calm and answered all questions thoroughly. She got us a great deal and took all the stress out of booking. Especially printing out all relevant paperwork. Thank you. I will be back if I decide to travel abroad again!

2 juni 2026
Logo Hays Travel - Bishop Auckland

Antwoord van Hays Travel - Bishop Auckland

Aww thankyou so much for the lovely review! It's great to hear such lovely feedback, and I'm sure you will have an amazing time away as your hotel looks stunning! I will be sure to pass your feedback on to Jess :) - Amy

Beoordeeld met 5 van de 5 sterren

Helpful staff knowledgeable great…

Helpful staff knowledgeable great customer service.

31 mei 2026
Logo Hays Travel - Bishop Auckland

Antwoord van Hays Travel - Bishop Auckland

Thankyou so much for taking the time to leave your review and for booking with us again! I will be sure to pass your feedback on to Ellie when she is back in store! :) - Amy

Beoordeeld met 5 van de 5 sterren

Booked a cruise for 2028 with 7 of my…

Booked a cruise for 2028 with 7 of my friends. Fantastic service from Jessica in hayes at bishop Auckland. She was so friendly and experienced in what she did for us. Would definitely back to see Jess for my next holiday

31 mei 2026
Logo Hays Travel - Bishop Auckland

Antwoord van Hays Travel - Bishop Auckland

Thank you so much for this lovely review :) It was a pleasure to serve you and I'm so glad to get you all booked up! I know you will have an amazing time on your cruise - Jess :)

Beoordeeld met 5 van de 5 sterren

The whole process was very good

The whole process was very good, the staff member Tracy who did the booking was great , she took the time to show us a few options didn't rush and let us take time to choose.

31 mei 2026
Logo Hays Travel - Bishop Auckland

Antwoord van Hays Travel - Bishop Auckland

Thank you so much for this lovely review :) It was a pleasure to serve you and I'm so glad we took the time to find the perfect holiday for you! I know you will have an amazing time on your cruise. Tracy x

Beoordeeld met 5 van de 5 sterren

Wonderful

Efficient, friendly service as usual . Thanks to Jess for everything. Wouldn’t go anywhere else to book a trip.

31 mei 2026
Logo Hays Travel - Bishop Auckland

Antwoord van Hays Travel - Bishop Auckland

Aww I am so glad we got you sorted! I know you will have the most amazing time in Jersey! Enjoy, thanks again - Jess x

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