Hays Travel - Bitterne Reviews 

Brilliant staff ,very efficient

I asked for Margi,s help to book a holiday
This was done quickly with a few telephone calls between us
Holiday booked special request of upgrade and private transfer

The agent knew what offer I was asking about. As she was an apprentice, she asked a colleague for clarification and they worked well together. They even managed to save me some extra money by applying a code/offer.

They worked as quickly as they could but still checked that I was happy with the product.

Thank you Tayah and Lily.

Margi from Hayes ( Bitterne branch ) was extremely patient and helpful when we were booking a family cruise for 20 people. She negotiated the best price and arranged for us all to be on the same deck of the cruise ship.

Excellent service in finding us a holiday which perfectly fitted our needs. We have used this branch of Hays in the past and the assistant was familiiar with my wife's disability and sorting out her needs. I have no hesitation in using their services again and recccomend them.

The assist couldn’t do enough for me with trying dirt out my booking she was very giid

Once again Lily was outstanding with her knowledge and customer service . Lily helped us secure a great deal and we wouldn’t go anywhere else to book our holiday .

Michelle was so patient with me,she went over board ,to find me the cheapest flights,for my trip to Australia, thank you,will deffo book again

Great service shout out to Lily who has been so helpful

Michelle Powell of Hays Travel Bitterne is always on the look for value for money cruises for us since our days in UK. We have been with her for almost 10 years. Despite moving back to Singapore she still provide me leads for cruises to our taste. Whether issue big or small she is always around to assist us. She provide reliable service and more importantly she delivers.

The agent Margie was really good helped us sort out the holiday we wanted

Very experienced staff, very knowledgeable,very friendly, and of course very good prices for exactly what we wanted, could not fault them, will always in future book with HAYS TRAVEL.

Very friendly service helped us choose the holiday we wanted

As always good service. Prefer to book in shop than online.

Very helpful advice and guidance re booking our holiday. Prompt, friendly and efficient service. Thank you.

The staff were very helpful and gave us the much needed knowledge in helping to book the holiday which we wanted.

As usual, a good experience and holiday successfully booked. Margie was realistic and gave different options whilst another colleague made us tea and helped booking us all up. Thank you Hay’s at Bitterne!

The team are so helpful and do there very best to meet your needs

Margo is always helpful nothing is to much trouble and your not made to feel like your a pain in the ass for all the questions
They all like to make sure your happy with what you have booked which is why we always go back to them

Was very pleased with the service, Margi was very helpful, helping me find the holiday I wanted, couldn't of asked for more didn't feel rushed in any way, as I no if you not sure what you want it can take a while to choose,