Best Travel Agent in Southampton! We no longer go anywhere else, or use any other app. A personal service by Hays whose staff know you and your holiday needs better than you know yourself. Margi a... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Very helpful staff, we booked our holiday and everything went very smoothly. The shop was very close to where we live so all in all a very successful experience. Well done Hays Travel.
Bedrijf heeft geantwoord
Hays travel are our go to travel experts.We have been using them for a long time now as they never fail to provide excellent service coupled with terrific deals. All the staff at the Bitterne branch... Toon meer
Bedrijf heeft geantwoord
Our trip to Venice in March was wonderful. Our hotel perfectly situated on the grand canal with spectacular views. The journey ( always a concern) went well. Our taxi transport easily identified at Ve... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
399 Bitterne Road, SO18 5RR, Bitterne, Verenigd Koninkrijk
- 02380985098
4,9
Uitstekend
677 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent friendly attention to detail
Excellent, friendly attentive and efficient service. Made to feel welcome and valued.
Listened to all our questions and needs, and fulfilled everything we wanted. Followed up to make sure we were happy at all stages of a complex booking.
30 september 2025
Antwoord van Hays Travel - Bitterne
Thank you for your lovely review, we appreciate it!
Great Staff - very helpful
My granddaughter wants to go to Poland - the staff were brilliant - I’ve never been - it so happened that 3 members of staff had been and were happy to share there photos and experiences. I left it down to them to find somewhere suitable for both of use to stay and local for everything .
We are not going till December so I’m hoping all goes well 🙂
16 september 2025
Antwoord van Hays Travel - Bitterne
Thank you for your lovely review, and hope you enjoy Poland
Michelle was very helpful and it was…
Michelle was very helpful and it was very easy to book up exactly what we wanted
20 september 2025
Antwoord van Hays Travel - Bitterne
Thank you for your booking and your review
Hello really good straight forward
13 september 2025
Antwoord van Hays Travel - Bitterne
Thank you for your lovely review :)
We wenlast mit in just looking for a last…
We went in just looking for a last minute holiday
And that exactly what we got
We are looking forward to going away in a couple of weeks
So helpful
13 september 2025
Antwoord van Hays Travel - Bitterne
Thank you for your booking and review
Sophie
Sophie was extremely helpful and put us at ease and clearly knew what she was talking about
31 augustus 2025
Antwoord van Hays Travel - Bitterne
Thank you for your lovely review, we appreciate it :)
Friendly
Friendly, honest and very helpful answering all our questions. We are very satisfied.
27 augustus 2025
Antwoord van Hays Travel - Bitterne
Hi Carole thank you for your lovely review !
Team Bitterne :)
We had a very good experience with the…
We had a very good experience with the Hays team in Bitterne who are very friendly. The rep who helped us with our boooking is such a lovely girl and helpful in choosing the right holiday and hotel for us. Also being only 17 she has a good career ahead of her. I don't usually use a travel agent but will definitely use Hays again. 10 out of 10.
3 september 2025
Antwoord van Hays Travel - Bitterne
Hi mark thank you so much for your lovely review ! Team Bitterne :)
Another outstanding booking experience…
Another outstanding booking experience from Michelle and the team at Hays travel Bitterne. Highly recommended
1 september 2025
Antwoord van Hays Travel - Bitterne
Thank you for your lovely review :)
Friendly and helpful service
Friendly and helpful service, help finding the holidays we wanted to book. Very knowledgeable. Definitely recommend them snd use them again.
8 juni 2025
Antwoord van Hays Travel - Bitterne
Thank you for your review, enjoy your holiday :)
A young lady and her assistant training…
A young lady and her assistant training were very, very helpful I would definitely return to Hays Travel
29 augustus 2025
Antwoord van Hays Travel - Bitterne
Thank you for your lovely review we appreciate it :)
Antwoord van Hays Travel - Bitterne
Thankyou for your review :)
Booking a holiday
Staff were friendly, helpful and efficient.
The holiday was booked and insurance cover too. Perfect!
21 augustus 2025
Antwoord van Hays Travel - Bitterne
thank you for your kind review
Where to go
I went into the store with no idea of where particularly I wanted to book only that I would like to go to Greece. Margi was extremely patient,friendly and full of advice,.she patiently went from one company to another to get the particulars that I requested and the best price for me.
Thank you Margi
23 augustus 2025
Antwoord van Hays Travel - Bitterne
Hi Carolyn, thankyou so much for your review, it is always my pleasure:)
Cruise 2026
Sophie and Michelle went above and beyond to sort out our Cruise...They were excellent and we can't thank them enough...Hayes Travel in Bitterne is the only place I will book our holidays for this reason..Thank you again girls..
21 augustus 2025
A very good experience being our first…
A very good experience being our first time booking through a travel agent..we saw Margaret who explained everything in detail from selecting our cruise cabin ect ..would highly recommend
17 augustus 2025
Antwoord van Hays Travel - Bitterne
Thank you for your review, we hope you enjoy your cruise!
All the staff are amazing Always happy…
All the staff are amazing Always happy and welcoming. Best travel agent ever x
17 augustus 2025
Antwoord van Hays Travel - Bitterne
Thank you for your lovely review Diane :)
Sophie was very helpful and polite.
15 augustus 2025
Antwoord van Hays Travel - Bitterne
Thank you for your kind review :)
Margi was helpful from the start of…
Margi was helpful from the start of booking my holiday to the end. She was very professional and explained my questions without any hesitation.
13 augustus 2025
Extremely helpful completely understood…
Extremely helpful completely understood what we required and sorted all flights.
13 augustus 2025
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.