Hays Travel - Bitterne Reviews 

678
TrustScore 5 uit 5

4,9

399 Bitterne Road, SO18 5RR Bitterne, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Best Travel Agent in Southampton! We no longer go anywhere else, or use any other app. A personal service by Hays whose staff know you and your holiday needs better than you know yourself. Margi a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Hays travel are our go to travel experts.We have been using them for a long time now as they never fail to provide excellent service coupled with terrific deals. All the staff at the Bitterne branch... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very helpful staff, we booked our holiday and everything went very smoothly. The shop was very close to where we live so all in all a very successful experience. Well done Hays Travel.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Our trip to Venice in March was wonderful. Our hotel perfectly situated on the grand canal with spectacular views. The journey ( always a concern) went well. Our taxi transport easily identified at Ve... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Reisbureau
  2. Cruiseorganisator
  3. Cruisereisbureau
  4. Culturele rondleidingen
  5. Geldwisselkantoor
  6. Reiszoekmachine

Geschreven door het bedrijf

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contactgegevens

  • 399 Bitterne Road, SO18 5RR, Bitterne, Verenigd Koninkrijk

  • 02380985098

4,9

Uitstekend

TrustScore 5 uit 5

678 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(678)

120.299 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Excellent service Hays…

I can not praise Maggie and Sophie enough with all the help and support they provided. I found them extremely efficient and professional throughout the booking process. Much appreciated.

2 augustus 2025
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Antwoord van Hays Travel - Bitterne

Hi Adam, thankyou so much for your amazing review, we hope you have a lovely time:)

Beoordeeld met 5 van de 5 sterren

Caitlin was very responsive to our…

Caitlin was very responsive to our requests, keeping us up to date with all the changes we were making within a short time frame.
Thank you

26 juli 2025
Logo Hays Travel - Bitterne

Antwoord van Hays Travel - Bitterne

Thank you for your kind review, we appreciate it :)

Beoordeeld met 5 van de 5 sterren

Hays does it again.

I have always found the team at Hays extremely helpful and supportive in finding our family holidays. Hays colleague Michelle was great on this occasion as the holiday we were planning had gone up in price. Michelle worked her manic and found us an option that met our needs and not only that the price was cheaper than our original planned get away. Thanks Michelle.

3 augustus 2025
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Antwoord van Hays Travel - Bitterne

Thank you for your review, we hope you enjoy your holiday!

Beoordeeld met 5 van de 5 sterren

Hays travel in Bitterne Southampton

Hays travel in Bitterne Southampton, wow what a branch!!
The staff go above and beyond to make sure you book your dream holiday! Margi is a lovely lady who helped me get the best deal for our New York trip for my son's upcoming 21st birthday! Thankyou so much...we are so excited 😊

1 augustus 2025
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Antwoord van Hays Travel - Bitterne

Thank you for your review Sharon! Glad we could help and hope you enjoy New York :)

Beoordeeld met 5 van de 5 sterren

The don't know where to challenge.

Set the team a challenge has we wanted to get away but not clue where we wanted to do and the team came up trumps, humourus, dedicated, pleasant, at the same time and nothing was going to beat them, brilliant.

22 juli 2025
Logo Hays Travel - Bitterne

Antwoord van Hays Travel - Bitterne

Thank you for your lovely review we appreciate it :)

Beoordeeld met 5 van de 5 sterren

This was my first time with Hays and…

This was my first time with Hays and had a very helpfull experience with a holiday booked and paid for as a result of the excellent service,all the staff and a great price.

28 juli 2025
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Antwoord van Hays Travel - Bitterne

Hi Martin, we are so pleased you had a great experience with us in Bitterne :)

Beoordeeld met 5 van de 5 sterren

On point

Quick easy and straightforward

18 juli 2025
Logo Hays Travel - Bitterne

Antwoord van Hays Travel - Bitterne

Glad we were able to help! Thank you :)

Beoordeeld met 5 van de 5 sterren

Hays Bitterne a Great Travel Agent

Caitlin was extremely knowledgeable and helpful. We just wanted a trip touring the Rocky Mountains in Canada and she was very patient as we kept changing our minds. When Caitlin was on holiday Sophie took over and eventually we booked our dream holiday!

8 juli 2025
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Antwoord van Hays Travel - Bitterne

Thank you for your lovely review, we appreciate it! Hope you enjoy your Canada holiday

Beoordeeld met 5 van de 5 sterren

Our experience, despair to joy

From the minute of booking in January, to be all set to go on our holiday, to then having it cancelled with hours to go, the Branch Manager and Team at the Bitterne Branch have been compassionate, intuitive, knowledgeable and so professional in helping us book another Holiday destination the next day and flying out on the Saturday so we had our moment and holiday. Fantastic 😎👏👏

5 juli 2025
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Antwoord van Hays Travel - Bitterne

Thankyou so much for your review, and am so glad that we managed to get something else booked for you after the upsetting situation you were both in:)

Beoordeeld met 5 van de 5 sterren

Michelle was so helpful and made it…

Michelle was so helpful and made it easy from start to finish. She matches everything perfectly and is our go to travel agent.

8 juli 2025
Logo Hays Travel - Bitterne

Antwoord van Hays Travel - Bitterne

Thank you for the review we appreciate it :)

Beoordeeld met 5 van de 5 sterren

Hays Travel Staff in Bitterne

Hays Travel at Bitterne are extremely good.
It would appear that any member of staff is very helpfull, & willing to go the extra mile.
Yesterday it was Lily, who dealt with my queries, & phoned me back when she said she would.

9 juli 2025
Logo Hays Travel - Bitterne

Antwoord van Hays Travel - Bitterne

Thank you for your review, glad we could help :)

Beoordeeld met 5 van de 5 sterren

Michelle couldn’t have been more help

Michelle couldn’t have been more help. I knew when I wanted to go and that it had to be a cruise as my husband refused to fly. It also had to cover a special anniversary but I left the rest to her. No stone was unturned till we found the right one. Michelle even came back from her lunch break to help us. As my friend phoned ahead of time to arrange the visit. I will certainly be using her again.

5 juli 2025
Logo Hays Travel - Bitterne

Antwoord van Hays Travel - Bitterne

Thank you for your review, we hope you enjoy your cruise! :)

Beoordeeld met 5 van de 5 sterren

complex booking

Bit of a complex booking which I amended a few times, very friendly staff especially Marji, very knowledgeable and helpful, followed up with emails, just made the process for us easier

4 juli 2025
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Antwoord van Hays Travel - Bitterne

Thank you for your lovely review! Glad you found the process easy :)

Beoordeeld met 5 van de 5 sterren

Fantastic service

Fantastic service. Margi couldn’t have been more helpful. She listened to our request and found us a few options and went through each one with us and discussed our choices. We came away with a family holiday booked and under budget! Thank you ☺️

26 juni 2025
Logo Hays Travel - Bitterne

Antwoord van Hays Travel - Bitterne

Thank you for your kind review :)

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