Brendan was amazing from start to finish with helping me book our 2027 Cruise! He answered all my questions and even took the time to give me a call to go over more information that was really infor... Toon meer
Bedrijf heeft geantwoord
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Brendan, thank you again for prompt, exceptional service. Would not go anywhere else as every time I book a cruise/holiday, it is seamless and every aspect is taken care of by Brendan. He is knowledge... Toon meer
Bedrijf heeft geantwoord
My husband and I have used Brendan many times now, and there’s a very good reason we keep coming back. He’s not just a travel agent who books cruises — he genuinely cares about his clients too. I’ve n... Toon meer
Bedrijf heeft geantwoord
My experience with Brendan o'Connor has been top-notch. His attention to detail & communication skills are excellent. We needed a lot of guidance & info which Brendan is providing. Nothing is too much... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
Personal Travel Consultant Brendan O'Connor, BT6, Belfast, Verenigd Koninkrijk
- 02890 993 895
4,9
Uitstekend
212 reviews
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5 star!
Wouldn't book through anyone other than Brendan O'Connor, he's brilliant. Very helpful and efficient.
3 december 2025
Antwoord van Hays Travel - Brendan O'Connor
Thank-you so much for your kind words Roberta, the pleasure was all mine to assist you with yet another lovely booking, Warm Regards, B x
(P.S. I have your Boarding Passes, Vouchers and Luggage Labels enroute in the post to you xx)
From start to finish Brendan was very…
From start to finish Brendan was very professional and courteous. His advice was invaluable and he was honest with us throughout.would have no hesitation in contacting him again and recommending to friends and family.
9 december 2025
Antwoord van Hays Travel - Brendan O'Connor
Thank-you ever so much Colin for your kind words and Super Cruise Booking, your support is greatly appreciated. Warm Regards, Brendan
I highly recommend Brendan to anyone…
I highly recommend Brendan to anyone planning a cruise. His service is truly top-notch, and I’ll definitely be booking future trips with him!
I had an absolutely fantastic experience working with my cruise travel agent Brendan! From the very beginning, he was knowledgeable, responsive, and genuinely invested in helping me plan the perfect trip. He took the time to understand exactly what I wanted, offered excellent recommendations, and handled every detail with care — cabin selection, dining options, flights and transferees.
What impressed me most was his professionalism and patience. No question was too small, and every step of the planning process felt easy and stress-free. Thanks to his expertise.
3 december 2025
Antwoord van Hays Travel - Brendan O'Connor
Caroline, you are precious, just like your lovely Mum, thank-you for being so patient while I dealt with your lovely 2027 Booking... Thank-you for being so kind to me, I greatly appreciate it, Bren xxx
Excellent service
Brendan took a lot of time with us to go through the various options for our first cruise and find the best one for us. We really appreciate his years of experience and expert guidance. Hopefully the cruise will live up to his excellent service!
14 november 2025
Review zonder uitnodiging
Antwoord van Hays Travel - Brendan O'Connor
Dear Catherine, many thanks for your very kind words and superb booking, your support and custom is greatly appreciated.
Warm Regards, Brendan
First class service once again from…
First class service once again from Brendan - we wouldn’t want to book our cruise with anyone else. Brendan’s experience, expertise, knowledge and advice are excellent and we have total confidence in his ability to sort out the best cruise for us. John and Dorma.
24 september 2025
Antwoord van Hays Travel - Brendan O'Connor
Dear John & Dorma
Many thanks for your kind words on my Service via Trustpilot, you support and custom is greatly appreciated and thanks also for your wonderful cruise booking too :)
Warm Regards, Brendan
We have booked holidays many times with…
We have booked holidays many times with Brendan. He’s amazing, once again knowing exactly what sort of holiday we love and the accommodation we like to stay in. So friendly and knowledgeable and we know that we can relax now knowing everything is in hand. Just looking forward to our tickets arriving.
18 september 2025
Antwoord van Hays Travel - Brendan O'Connor
Thank-you Marilyn for your kind words and lovely Booking, your custom and support are greatly appreciated, Warm Regards, Brendan x
Very positive experience
Brendan was so helpful, knowledgable and patient. A n excellent tour agent.
16 september 2025
Antwoord van Hays Travel - Brendan O'Connor
Thank-you Teresa for your kind words and super Cruise Booking, Warm Regards, Brendan :)
A very helpful agent
Brendan was so very helpful in explaining everything thoroughly. I can highly recommend his services.
15 september 2025
Review zonder uitnodiging
Antwoord van Hays Travel - Brendan O'Connor
Thank-you Teresa & Julian for your kind words and super Cruise Booking, Your Custom & Support of my Small Business is greatly appreciated. Warm Regards, Brendan
Brendan always gets what we want when…
Brendan always gets what we want when booking our cruise. He will go the extra mile to answer our questions before booking.
31 augustus 2025
Antwoord van Hays Travel - Brendan O'Connor
Thank-you Angela for your lovely words and super Cruise Booking. I appreciate your custom and support, Warm Regards, Brendan x
Excellent customer experience and knowledgeable
Our advisor Brendan was very professional and experienced with booking cruises. He chatted us through various option and was extremely helpful. I would highly recommend him.
28 augustus 2025
Antwoord van Hays Travel - Brendan O'Connor
Thank-you Majella for your very kind words and lovely Cruise Bookings, your custom and support is greatly appreciated.
Warm Regards, Brendan
I have used Brendan again this year to…
I have used Brendan again this year to book our cruise for next year even though we haven’t been on this years cruise yet. He takes time to go through different options and dates to find what best suits our budget and travel ideas. Nothing seems to be a bother and doesn’t put any pressure on you to book.
16 augustus 2025
Antwoord van Hays Travel - Brendan O'Connor
Thank-you Karen for your very kind words and lovely booking's, your custom and support are greatly appreciated. Warm Regards, Brendan
Cannot be bettered in our opinion.
Brendan, in our opinion, cannot be bettered in the level of care and service he provides.
He is always quick to acknowledge a communication, always quick with a response.
Nothing is too much trouble.
We would not give our bookings to anyone else.
24 augustus 2025
Antwoord van Hays Travel - Brendan O'Connor
Thank-you so much Jackie & Ian for your very kind words and your super booking too, your custom and support are greatly appreciated. Warm Regards, Brendan xx
If I could reward more than 5 stars I…
If I could reward more than 5 stars I would!! This is our 3rd time booking a cruise with Brendan and he has been fantastic. So friendly, patient and efficient. He responds to queries in an extremely timely manner and has often gone above and beyond, helping us out well beyond office hours. We have always felt 100% secure and safe in his bookings, allowing us to truly enjoy our holidays with no hassle or stress. Brendan is professional, organised and extremely helpful. I would never consider booking again without his input. A true gent!
16 augustus 2025
Antwoord van Hays Travel - Brendan O'Connor
Thank-you so much for this lovely review Sam, your custom and support are greatly appreciated. Warm Regards, Brendan
Antwoord van Hays Travel - Brendan O'Connor
Thank-you Double Iris, always a pleasure, enjoy your upcoming cruise, warm regards, Brendan xx
No better man for the job
No better man for the job, stress free holiday all organised by Brendan ! Already have booked with him again
17 augustus 2025
Antwoord van Hays Travel - Brendan O'Connor
Thank-you Michael for your kind words and lovely cruise booking, very much appreciated, Warm Regards, Brendan
Just booked my first cruise and wasn't…
Just booked my first cruise and wasn't sure where to start, Brendan put so much time and effort into giving me all the advice and tips so it was a no-brainer making a booking with him. He was so helpful and efficient.
26 juli 2025
Review zonder uitnodiging
Antwoord van Hays Travel - Brendan O'Connor
Thank-you Carmen for your lovely review of my service, it was a pleasure to book your first cruise and I thank-you so much for your custom and support, warm regards, Brendan
Brendan was attentive
Brendan was attentive, well informed and made the whole booking process
easy. His attention to detail is very reassuring
Thanks Brendan
15 augustus 2025
Antwoord van Hays Travel - Brendan O'Connor
Thank-you again Jacqui for your very kind words, it is greatly appreciated. Warm Regards, Brendan
Brendan was very helpful and a really…
Brendan was very helpful and a really nice person to deal with. He provided lots of informative and useful details.
9 augustus 2025
Antwoord van Hays Travel - Brendan O'Connor
Thank-you so much Sonia for your kind words and lovely Cruise Booking, your Custom & Support are greatly appreciated, Warm Regards, Brendan
Brendan is a professional who managed…
Brendan is a professional who managed our large booking with precision and his expertise shone through. A great personality who made it all so easy.
Will definitely be using his services again.
30 juli 2025
Antwoord van Hays Travel - Brendan O'Connor
Thank-you Linda for your kind words and super booking, the pleasure was all mine, Warm Regards, Brendan #ThankYou #Appreciation
Any queries/questions I had Brendan was…
Any queries/questions I had Brendan was quick to respond and was very helpful. Brendan helped us book our cruise and it couldn’t have been a more easier process with the help of Brendan. Thank you so much for your help brendan
2 augustus 2025
Antwoord van Hays Travel - Brendan O'Connor
Thank-you Rachel for your very kind words and super Cruise & Stay booking, your custom and support is greatly appreciated. Warm Regadrs, Brendan
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