Hays Travel - Brendan O'Connor Reviews 

212
TrustScore 5 uit 5

4,9

Personal Travel Consultant Brendan O'Connor, BT6 Belfast, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Brendan was amazing from start to finish with helping me book our 2027 Cruise! He answered all my questions and even took the time to give me a call to go over more information that was really infor... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Brendan, thank you again for prompt, exceptional service. Would not go anywhere else as every time I book a cruise/holiday, it is seamless and every aspect is taken care of by Brendan. He is knowledge... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My husband and I have used Brendan many times now, and there’s a very good reason we keep coming back. He’s not just a travel agent who books cruises — he genuinely cares about his clients too. I’ve n... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My experience with Brendan o'Connor has been top-notch. His attention to detail & communication skills are excellent. We needed a lot of guidance & info which Brendan is providing. Nothing is too much... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Reisbureau
  2. Cruiseorganisator
  3. Cruisereisbureau
  4. Culturele rondleidingen
  5. Geldwisselkantoor
  6. Reiszoekmachine

Geschreven door het bedrijf

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contactgegevens

  • Personal Travel Consultant Brendan O'Connor, BT6, Belfast, Verenigd Koninkrijk

  • 02890 993 895

4,9

Uitstekend

TrustScore 5 uit 5

212 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(212)

119.160 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Very knowledgable about cruises

Lovely, friendly, enthusiastic,

31 juli 2025
Logo Hays Travel - Brendan O'Connor

Antwoord van Hays Travel - Brendan O'Connor

Thank-you Fiona for your kind words and lovely booking, your custom and support is greatly appreciated, warm regards, Brendan #ThankYou #Trustpilot

Beoordeeld met 5 van de 5 sterren

Seamless booking!

Amazing service from Brendan! Informative, providing all options for our cruise booking and a little bit of personal advice for good measure. Friendly and took his time to explain app downloads, payment options and added extras. Made a minefield so much easier. A++++

27 juli 2025
Logo Hays Travel - Brendan O'Connor

Antwoord van Hays Travel - Brendan O'Connor

Thank-you so much Julie for your wonderful feedback and lovely Cruise Booking, the pleasure was all mine and I appreciate your support, Warm Regards, Brendan

Beoordeeld met 5 van de 5 sterren

Excellent cruise booking experience - Again

This is not the first time that I have booked cruises through Brendan. The whole experience was friendly, efficient and insightful. I will definitely book my next cruise through him again.

4 juli 2025
Logo Hays Travel - Brendan O'Connor

Antwoord van Hays Travel - Brendan O'Connor

Thank-you ever so much Felix & Co for your Super Cruise Booking and kind words, Warm Regards, Brendan

Beoordeeld met 5 van de 5 sterren

Brendan was amazing and so…

Brendan was amazing and so knowledgeable. He answered all my questions and never made me feel that I was asking stupid questions.

4 juli 2025
Logo Hays Travel - Brendan O'Connor

Antwoord van Hays Travel - Brendan O'Connor

Thank-you Ruth for your kind works and lovely Cruise Booking, Warm Regards, Brendan

Beoordeeld met 5 van de 5 sterren

Brendan always delivers.

Brendan always delivers a first class service. Knowledgeable of his products, full of useful tips and advice. It’s always a pleasure to deal with Brendan.

23 juni 2025
Logo Hays Travel - Brendan O'Connor

Antwoord van Hays Travel - Brendan O'Connor

Thank-you Scott for your kind words and super booking.
Warm Regards, Brendan :)

Beoordeeld met 5 van de 5 sterren

Brendan is very knowledgeable about…

Brendan is very knowledgeable about cruising and passionate about looking after his clients in a professional manner .A happy customer .Bernard Mc Grath.

6 juni 2025
Logo Hays Travel - Brendan O'Connor

Antwoord van Hays Travel - Brendan O'Connor

Thank-you Mr. & Mrs McG for your very kind words and lovely cruise booking. The pleasure was all mine to assist, Warm Regards, Brendan

Beoordeeld met 5 van de 5 sterren

I was interested in going on a cruise…

I was interested in going on a cruise and I enquired about a few options. Brendan was most helpful in helping me choose one that suited me perfectly at a price that I was very pleased with (something that the several Travel Agency outlets that I had tried just recently had not been able to offer at a price acceptable to me). More than that, Brendan arranged direct flights from Belfast - which would otherwise have been a deal breaker, advised me on, and arranged, a discounted drinks package, provided me with the sailing itinerary, explained the payment terms, advised that I will need to get Cruise travel Insurance insurance, emailed me documentation and ATOL certificate. He made the whole booking process trouble free and straightforward for me being and answered all my questions (first-time cruiser). First rate service, Brendan will be my "go to" consultant for future cruises.

29 mei 2025
Logo Hays Travel - Brendan O'Connor

Antwoord van Hays Travel - Brendan O'Connor

Many thanks Paul for your kind words and lovely Cruise Booking, the pleasure was all mine, Warm Regards, Brendan

Beoordeeld met 5 van de 5 sterren

Just back from a fantastic 9 night…

Just back from a fantastic 9 night cruise in Italy and France. This was my first cruise so was not sure how to book, what to book, and even where to go. Brendan took care of everything, he was so helpful and reassuring, made the whole process so easy and never failed to answer any queries I had before the trip. I would definitely recommend Brendan for any travel needs. I look forward
to using Brendan again for future trips.

13 mei 2025
Review zonder uitnodiging
Logo Hays Travel - Brendan O'Connor

Antwoord van Hays Travel - Brendan O'Connor

Thank-you Lovely Lynn for your kind words and super feedback, the pleasure was all mine to look after your enquiry and booking.
Delighted you enjoyed your First Cruise, the next one will be easier :)
Warmest Regards and appreciation
Brendan

Beoordeeld met 5 van de 5 sterren

CRUISE ENQUIRY

Everything from my initial enquiry with another rep and then my final booking with Brendan who I follow on FB and who has helped me in the past but at that time I was unable to book. I found Brendan so helpful and he took the pressure off me making sure I got what was appearing to be the last room that was suitable.

15 mei 2025
Logo Hays Travel - Brendan O'Connor

Antwoord van Hays Travel - Brendan O'Connor

Thank-you Denis for your very kind words, your custom and support is greatly appreciated, Warm Regards, Brendan

Beoordeeld met 5 van de 5 sterren

Amazing

Brendan was excellent at helping us book a cruise for the summer, he is very knowledgable when it comes to cruises. He put us at ease with questions we had about transfers, packages etc.

I will be going to Brendan from now on for future cruise bookings!

30 april 2025
Logo Hays Travel - Brendan O'Connor

Antwoord van Hays Travel - Brendan O'Connor

Many thanks Anne for your lovely words and super cruise booking, your custom and support is greatly appreciated, Warm Regards, Brendan :)

Beoordeeld met 5 van de 5 sterren

Brendan was extremely helpful and…

Brendan was extremely helpful and informative

17 april 2025
Logo Hays Travel - Brendan O'Connor

Antwoord van Hays Travel - Brendan O'Connor

Thank-you Paul for your kind words and lovely cruise booking too, Warm Regards, Brendan

Beoordeeld met 5 van de 5 sterren

Brendan was his usual amazing self…

Brendan was his usual amazing self helping us book our cruise. Very efficient and thorough. It's a pleasure booking our holidays with Brendan. Thank you

20 maart 2025
Logo Hays Travel - Brendan O'Connor

Antwoord van Hays Travel - Brendan O'Connor

Thank-you F&P for your lovely words and wonderful cruise booking, your support and custom of my small business is greatly appreciated, Warm Regards, Brendan #ThankYou :)

Beoordeeld met 5 van de 5 sterren

Happy customer

Brendan was extremely helpful and prompt in his response and had our trip sorted within a couple of hours. Very impressive.

15 maart 2025
Logo Hays Travel - Brendan O'Connor

Antwoord van Hays Travel - Brendan O'Connor

Many thanks Nigel for your lovely words and super booking, your custom and support are greatly appreciated, Warm Regards, Brendan

Beoordeeld met 5 van de 5 sterren

Again it was Brendan

Again it was Brendan. Sent him an email enquiry at 9 pm on a Saturday night not expecting him to get it until Monday morning. Had a reply 8:30 Sunday morning and exactly the trip we wanted was booked by 11:30. First class service again. Many thanks

3 maart 2025
Logo Hays Travel - Brendan O'Connor

Antwoord van Hays Travel - Brendan O'Connor

Many thanks James & Annie for your lovely comments and super booking, your support and custom is greatly appreciated, Warm Regards, Brendan

Beoordeeld met 5 van de 5 sterren

Brilliant Brendan

Brendan was fantastic- really helpful and would totally recommend him!

3 maart 2025
Logo Hays Travel - Brendan O'Connor

Antwoord van Hays Travel - Brendan O'Connor

Thank-you Leanne for your wonderful comment and for your lovely booking, your support and custom is greatly appreciated, Warm Regards, Brendan

Beoordeeld met 5 van de 5 sterren

Brendan is a pleasure …

Brendan is always an absolute pleasure to deal with
He makes everything straightforward and really takes care of the individual traveller’s needs

30 januari 2025
Logo Hays Travel - Brendan O'Connor

Antwoord van Hays Travel - Brendan O'Connor

The pleasure was all mine to look after your travel arrangements Donna, thank-you ever so much for your kinds words and lovely booking, it is greatly appreciated, Warm Regards, Brendan

Beoordeeld met 5 van de 5 sterren

Personal Travel Consultant Brendan O'Connor(Hays)

Have recently booked a first P&O Cruise for 2 people and another package holiday to Tenerife through Brendan O'Connor travel consultant Hays Travel. Brendan made us feel so comfortable and trusting. He was so efficient and quick with providing all the information and prices and deadlines for both holidays, we were all in agreement we would consult Brendan again. He was upbeat and so pleasant. Can't wait to go on both these holidays. Many thanks

30 januari 2025
Logo Hays Travel - Brendan O'Connor

Antwoord van Hays Travel - Brendan O'Connor

Thank-you so much Jacqueline for your kind words and both your lovely booking's, your Custom & Support is greatly appreciated, Warm Regards, Brendan 🥰

Beoordeeld met 5 van de 5 sterren

Brendan was great to work with

Brendan was great to work with. This is our first time booking with him and I have to say, we will certainly be using his services again. Thanks Brendan

9 november 2024
Logo Hays Travel - Brendan O'Connor

Antwoord van Hays Travel - Brendan O'Connor

Thank-you Michael for your lovely review, your custom and support is greatly appreciated. Warm Regards, Brendan :)

Beoordeeld met 5 van de 5 sterren

Why use anyone else!!

Thank you to Brendan for our recent holiday booking. The whole process was so easy, best deal sourced and excellent customer service.

Thanks Brian & Lisa

15 januari 2025
Logo Hays Travel - Brendan O'Connor

Antwoord van Hays Travel - Brendan O'Connor

Thank-you Lisa & Brian for your kind words and another lovely booking, your support and custom is greatly appreciated, Warm Regards, Brendan :)

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