Hays Travel - Bromley Reviews 

Stacie was very friendly and helpful and extremely patient as the booking took nearly 4 hours due to the other operator and being on hold. Despite this lengthy wait which was out of her hands she was amazing and sorted out and booked my cruise.

Excellent service the staff were very welcoming friendly and professional
Specially Lilly who helped us found our dream hoilday
Thank you 🤩

Booked a cruise for the first time recently, very friendly and helpful staff, although didn't appear to be that knowledgeable about what they were selling.

its always a pleasure to go into hays travel the staff are very welcoming and we have good chat and a laugh about things in general as well as the all important bit booking a trip somwhere.

Excellent customer service
Very friendly staff

Mia was very helpful booking our last minute cruise. As always, she was kind and friendly and managed to get us booked in in under an hour. Very happy with the service and all the staff at Hays are very welcoming

Service was provided with a smile.

I’m a bit baffled. I was coming over from Canada and wanted to use a local agent with local knowledge so I started email discussions with Sana months in advance of coming over to the UK. Email discussions were very good and we were narrowing down some options and we agreed on a date and time for an in person meeting once we arrived in. Bromley. I arrived at the confirmed time and was told that Sana was not in the office that day. Someone else mumbled something about her being on holiday. It was baffling how no-one attempted to find out more or offer to meet and discuss anyway. I was just met by blank stares so turned around and walked out. To this day, 10 days later, I have not heard from Sana or anyone else explaining or apologizing. Their loss was Flight Centres gain.

Hi really appreciate and very grateful it was a very professional service we are very happy thank you so much best regards
Sabir and friends

Excellent service to the people that dealt with me

Always a pleasure to book in the Bromley store

The girls were so helpful with what I needed

I have always dealt with Hays Travel, always helpful and just a good team and it's lovely having the human contact to be able to describe exactly what you want.

I have used Hayes Travel Bromley before and the staff there were really good, this time they were exceptional!

Hayes travel Bromley. We have used them twice now and found them, jolly, friendly and knowledgeable. They have keep us in the loop, with changes and alterations to our flights etc. Great team, thank you.

All the girls are fantastic, super friendly, informative and know their stuff. Definitely recommend

Sana's knowledge and experience and patience greatly assisted my choice of holiday. I received relevant in-depth information in respect of countries and resorts. Helpful and friendly service throughout with attention to detail.
Thank you to all at the Bromley branch

Very friendly and helpful tram. Will definitely visit again.

Excellent work done by Sana in helping us book a 2 centre holiday in Sicily. She worked through many options with us until we finally made a decision about where we wanted to go. Sana and all the staff at this shop in Bromley are very helpful and very friendly.

Sana (Bromley store) went above and beyond in sorting a holiday for us. Mia had also given us a lot of help the day before. We were impressed with the detail given to us verbally and the printing of all the information including our boarding passes for our holiday. My thanks to all your staff - we will let you know how the holiday goes.