Visited this store a couple of weeks ago and, despite it being extremely busy with only two staff working on a Saturday morning, the team handled everything brilliantly. Charlotte, who assisted... Toon meer
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First impression was a great smile and welcome by Ceri @ Broughton. Ceri was very knowledgeable and explained the holiday options clearly and was not pushy, the booking process was quick and ea... Toon meer
Fantastic helpful friendly staff. Was seen within minutes of entering the store and Dyane was really helpful and sorted my holiday really quickly. Got me a great deal on the exact date and hotel I wan... Toon meer
Bedrijf heeft geantwoord
Aleah went above & beyond to show us all opportunities available, nothing was too much trouble, she even worked 1 hour after her going home time to make sure everything was booked for us Cannot fault... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
Unit 6 Broughton Shopping Park, CH4 0DP, Broughton, Verenigd Koninkrijk
- 01244455791
4,9
Uitstekend
2K reviews
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Dan was an ideal consultant
Dan was an ideal consultant. Dealing with all of our queries thoroughly and talking us through all of our options.
30 april 2026
Antwoord van Hays Travel - Broughton
Thanks for the kind words, I will be sure to let Dan know :) - Chloe
Perfect
Perfect. Couldn’t fault Dan’s service, listened to everything I wanted and gave great advice. Booked the perfect holiday. Will now never go anywhere else. Thanks again!
29 april 2026
Antwoord van Hays Travel - Broughton
Thank you so much! I'm sure Dan will appreciate this feedback - Chloe
Very helpful, thank you
Natalie was very helpful in arranging our holiday booking, thank you.
Kind regards
Richard & Lily
28 april 2026
Antwoord van Hays Travel - Broughton
Thank you very much for the Review, I will be sure to let Natalie know :)
All the staff are lovely and helpfull…
All the staff are lovely and helpfull and they make you feel like your in good hands , the booking was made easy and Ceri done so much to make sure we our holiday was the best place to go , i only use Hays Travel in Broughton . Would never go anywere else x
21 april 2026
Antwoord van Hays Travel - Broughton
Thank you so much for the lovely words, I will be sure to pass this on for you :) - Chloe
Hays Travel Broughton Park are friendly and welcoming.
Hays Travel Broughton Park are always friendly, welcoming and professional.
Chloe was excellent. She tried lots of companies and was very patient.She's a great asset to Hays.
19 april 2026
Antwoord van Hays Travel - Broughton
Thank you so much Tracy!! Glad we managed to find you something in the end :) - Chloe xx
Diane was very professional and helpful.
12 april 2026
Antwoord van Hays Travel - Broughton
Thank you for the feedback , I will pass this on for you :) - Chloe
We were very happy with the service we…
We were very happy with the service we received. We were able to book exactly where we wanted to go and the dates.
13 april 2026
Antwoord van Hays Travel - Broughton
Thank you, we are happy we managed to help :) Have a lovely trip - Chloe
Fabulous
Absolutely great service from this store..... couldn't do enought to help you.... fantastic service from start to finish.... would highly recommend this store for booking holidays.... first class... thank you all...
11 april 2026
Antwoord van Hays Travel - Broughton
Thank you for the feedback! I will be sure to pass this on to Dan for you - Chloe
Found me the perfect holiday with a…
Found me the perfect holiday with a very cheap deal 10/10 servise really friendly and understanding of our minuscule budget
14 april 2026
Antwoord van Hays Travel - Broughton
Thank you for the feedback, I will be sure to let Aleah know! -Chloe
She was very helpful
29 maart 2026
Antwoord van Hays Travel - Broughton
Thank you, I will pass this on to Dyane, I'm sure she will appreciate it :) - Chloe
the staff in Broughton Park are shop…
the staff in Broughton Park are shop we're very helpful we go to the Broughton shop very often
9 april 2026
Antwoord van Hays Travel - Broughton
Thank you for the lovely feedback, I will pass this on for you! - Chloe
Antwoord van Hays Travel - Broughton
Thank you! I will pass this on to Emma for you, I know she will appreciate the feedback :) - Chloe
Amazing help
Amazing help, we booked our first ever family holiday/honeymoon. Was so helpfull and listened to all our demands.
27 maart 2026
Antwoord van Hays Travel - Broughton
Thank you for the lovely feedback, I will let Dyane know :)
Never ever have a bad experience.
Never ever have a bad experience. I always deal with Cerie. She's the best, very helpful, very Knowledgeable and extremely funny, it's always a pleasure going in to see her for advice on a future holiday or to book.
14 april 2026
Antwoord van Hays Travel - Broughton
Thank you for the lovely review, I'm sure Ceri will really appreciate hearing this- Chloe
Pleasant atmosphere
Pleasant atmosphere, staff looked business like, our member of staff was very knowledgeable and provided an excellent service.
12 april 2026
Antwoord van Hays Travel - Broughton
Thank you for the feedback, I will pass this onto Aleah for you :) - Chloe
We booked our honeymoon recently
We booked our honeymoon recently, staff were so friendly, took time to show us places, read reviews of places we liked & asked about our wedding too. Charlotte booked our honeymoon for us she was lovely, so friendly and also recommended places to visit while we are away in Mexico. Thank you x
5 april 2026
Antwoord van Hays Travel - Broughton
Thank you for the lovely review! I will be sure to pass this onto Charlotte for you. I'm sure she will appreciate it :) - Chloe
Felt very happy when phoned
Felt very happy when phoned. Gave me all details which matched wot I wanted.
Went to shop seen Diane who spoke to me on phone. Went threw holiday details. Agreed wit I wanted so I paid.
Atmosphere very pleasant, friendly advice, documents explained, all paper work like tickets transfers,hitel all explained.
I would recommend hays travel to family and friends. Thank you for your help x
10 april 2026
Antwoord van Hays Travel - Broughton
Thank you so much for the lovely feedback, I will pass this onto Dyane as I'm sure she will appreciate it. - Chloe
Excellent service nothing was to much…
Excellent service nothing was to much trouble we got just what we wanted a very happy customer
9 april 2026
Antwoord van Hays Travel - Broughton
We appreciate you sharing your experience and are so happy to hear that our team met your needs. Thank you for being a happy customer - Chloe
Excellent service from Aleah
Excellent service, so much help with our booking. Always had good service with Hays Broughton. 4th year booking with them. Thank you to Aleah for having patience and helping
2 april 2026
Antwoord van Hays Travel - Broughton
We appreciate your continued loyalty and are so glad that we could provide excellent support during your booking. It is always a pleasure to assist you! - Chloe
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