The whole experience was fantastic and we enjoyed the cruise. It was our first experience of the fjords and scenery superb. We were lucky with the weather apart from one night of big swell. All th... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
One more success My friends and I use the same agency every holiday and always enjoy chatting to our assistant. They are helpful friendly and most of all extremely patient.
Bedrijf heeft geantwoord
Shannon was very efficient and knowledgeable, she took us through various hotels until we found one which suited our needs, pointing out some factors that helped us choose. she was extremely pleasant... Toon meer
Bedrijf heeft geantwoord
Great service from Paul ( we have had good service form other team members too) who booked my flight to Australia. Took his time to find the best flights at a good price. Talked me through the bookin... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
Unit 9 Cameron Toll Shopping Centre, EH16 5PB, Cameron Toll, Verenigd Koninkrijk
- 01315169736
4,9
Uitstekend
839 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Joni was brilliant
Joni was brilliant, very professional and friendly and managed to find the perfect holiday for us. Will be recommending to all the family and making sure they ask for Joni
25 augustus 2025
Antwoord van Hays Travel - Cameron Toll
Thank you for the lovely 5* review. We hope you have a fantastic holiday when it comes. Hays Travel Cameron Toll
Great Experience
Very helpful finding the right accommodation and assistance at airport for us as my husband has trouble with his back/hip and printing all our paperwork - so we are just ready to go - MANY THANKS
16 augustus 2025
Antwoord van Hays Travel - Cameron Toll
Thank you for the lovely 5* review. We hope you have a fantastic holiday when it comes. Hays Travel Cameron Toll
There was 4 of us and we each said what…
There was 4 of us and we each said what we were looking for Keara the assistant put it all together and came up with a few we could choose from we opted for a 5 star adult only hotel in Cyprus thanks Keara
17 augustus 2025
Antwoord van Hays Travel - Cameron Toll
Thank you for the lovely 5* review. We hope you have a fantastic holiday when it comes. Hays Travel Cameron Toll
First class experience with Paul
First class experience with Paul. Delighted with the service and really looking forward to our holiday
15 augustus 2025
Antwoord van Hays Travel - Cameron Toll
Thank you for the 5* review, it was my pleasure in getting you all booked up. We hope you have a fantastic holiday. Hays Travel Cameron Toll
Friendly helpful service from staff in…
Friendly helpful service from staff in branch made the booking experience fabulous
10 augustus 2025
Antwoord van Hays Travel - Cameron Toll
Thank you for leaving a 5* review. It was a pleasure dealing with you and I hope you have a lovely holiday. Nadia
Amazing staff and very helpful would…
Amazing staff and very helpful would never go anywhere else for a holiday
10 augustus 2025
Antwoord van Hays Travel - Cameron Toll
Thank you for the lovely feedback. It was a pleasure dealing with you. Nadia
Antwoord van Hays Travel - Cameron Toll
Thank you for your kind comments. We hope you have a lovely holiday. Nadia
Good customer service
Joni gave me great customer service I've been using Hays Travel for a good few years and every time I've had great customer service from all members of staff
4 augustus 2025
Antwoord van Hays Travel - Cameron Toll
Thank you for leaving a 5* review. It is always a pleasure dealing with you in store. Nadia
Great help when a previous booked had…
Great help when a previous booked had to be cancelled.
31 juli 2025
Antwoord van Hays Travel - Cameron Toll
Thank you leaving a 5* review. Hays Travel Cameron Toll
You have a good Branch structure
You have a good Branch structure, and you remember that even for a short stay in Europe it is still a large expense to go on Holiday. The Customer facing agent in store was superb, Sammie.
7 augustus 2025
Antwoord van Hays Travel - Cameron Toll
Thank you for taking the time to leave a lovely 5* we hope you have a fantastic holiday when it come. Hays Travel Cameron Toll
Very professional very helpful would…
Very professional very helpful would recommend this lady to anyone
26 juli 2025
Antwoord van Hays Travel - Cameron Toll
Thank you for your review it's very much appreciated Kind regards Paul Morgan Store Manager
I booked two holidays with the Cameron…
I booked two holidays with the Cameron Toll branch Edinburgh. 1. Protaras Cyprus, @ a cost of £1045.00, in August. I was asked to pay a deposit of £321.00 which I did. The next again day I was asked to pay the balance and was informed that the manager had made a mistake, unfortunately I was in Amsterdam and was not able to reply to this request. I had to take the day (Monday)of my work to comply with this request. I have just started using Hays Travel having been with Barrhead for several years and am a bit annoyed with the managers handling of my bookings. PS, I have already had SIX bookings with Barrhead Travel this year and am intending to keep using Hays Travel. Thomas Wilson.
26 juli 2025
Antwoord van Hays Travel - Cameron Toll
Hi Thomas I have spoke to you since this review and have discussed the issue around paying the deposit when it should have been full balance. Apologies for this confusion and there does seem to be some confusion around your review but glad we have managed to resolve this regards Paul Morgan Store Manager
Honestly
Honestly, they were very kind and professional when booking my vacation package to the Canary Islands. Thank you so much for everything.
28 juni 2025
Antwoord van Hays Travel - Cameron Toll
Thank you for leaving a 5* review. We hope you have a fantastic holiday when it comes. Hays Travel Cameron Toll
Antwoord van Hays Travel - Cameron Toll
Thank you for leaving a 5* review. We hope you have a fantastic holiday when it comes. Hays Travel Cameron Toll
Welcome as soon as we went in shop nice…
Welcome as soon as we went in shop nice staff and very helpful and pleasant thanks MR Wilson
20 juli 2025
Antwoord van Hays Travel - Cameron Toll
Thank you for leaving a 5* review. We hope you have a fantastic holiday when it comes. Hays Travel Cameron Toll
I always use Hays travel as I find the…
I always use Hays travel as I find the staff are always helpful and nothing is a problem to them
19 juli 2025
Antwoord van Hays Travel - Cameron Toll
Thank you for leaving a 5* review. We hope you have a fantastic holiday when it comes. Hays Travel Cameron Toll
Great staff and great holiday deal…
Great staff and great holiday deal package.
This was my first experience booking a holiday through agency as I normally do plan holidays all myself( Flights, hotels, travelling) however this year i was too busy to plan a
nything and decided to go through Hays Travel ( In person at their Cameron toll agency) and girl i was pleased! I got everything i needed and more. The staff were helpful and professional and got a good deal and a good holiday deal/package that fit my budget and they even suggested other helpful adds including airport parking while away,etc which all were done within an hour! Left feeling light and happy for the upcoming holidays ( hope the package meets our expectations - travelling in two weeks time - watch this space).
Shannon & Courteney thanks a lot for both for everything.
10 juli 2025
Antwoord van Hays Travel - Cameron Toll
Thank you so much for your kind review and it was our pleasure getting you booked kind regards Paul Morgan Store Manager
Antwoord van Hays Travel - Cameron Toll
Thank you for leaving a 5* review. We hope you have a fantastic holiday when it comes. Hays Travel Cameron Toll
Antwoord van Hays Travel - Cameron Toll
thanks for your comments and hope you have a great time Kind regards Paul Morgan Store manager
Always happy with hays travel agents always a great service with hays…
As always a great service with hays travel even although the poor trainee was having technical issues with the computer system at the tim she dealt with this promptly and professionally and all was resolved in good time well done
15 juli 2025
Antwoord van Hays Travel - Cameron Toll
Thank you for leaving a 5* review. We hope you have a fantastic holiday when it comes. Hays Travel Cameron Toll
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.