Michael was fantastic from first text he was able to get my holiday choice cheaper and covered everything I needed efficiently. Nothing was a bother he even sorted all my holiday out whilst been on ho... Toon meer
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Excellent prompt call back from Michael in response to my message. The entire trip was confirmed, booked and paid for in a few minutes. Michael could not have been more helpful or efficient.
Have booked with michael previously,very professional,finds just what your looking for,he's prompt with bookings and sending info thru,I found 2 holidays,he came back with prices.Within half an hour... Toon meer
Could not thank Michael enough for promptly and efficiently sorting our holiday, was booked within minutes of asking and all required information sent, didnt have to worry about a thing. He was able... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
Personal Travel Consultant CarolMichael Carroll, SR4, Sunderland, Verenigd Koninkrijk
- 1914324722
4,9
Uitstekend
186 reviews
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Michael is great .
Michael is great .. this is the 4th holiday I have booked with him.. he always finds me a great deal and is efficient, friendly and professional. Highly recommended
7 februari 2024
Antwoord van Hays Travel - Carol/Michael Carroll
Hi Jill, thank you so much again for booking with me and taking the time to write a review. Its my pleasure as always :)
How easy it was to contact Michael he…
How easy it was to contact Michael he sent us some information and we picked a holiday and paid for it all in 3 days simple and nice and easy
6 februari 2024
Antwoord van Hays Travel - Carol/Michael Carroll
Hi Steven, thanks for booking with me again. I really appreciate you getting in touch. I hope you have a lovely time :)
Excellent service
Always helpful, very knowledgeable and will work around customers. Excellent service, highly recommend thanks
30 januari 2024
Antwoord van Hays Travel - Carol/Michael Carroll
Hi Anne, thank you for booking not 1, not 2, but 3 holidays with me at the end of last month. And as always, your continued support is much appreciated :)
Great customer service
Michael is so helpful & always finds a great holiday with the best price. He has a great knowledge of so many countries & is quick with finding your dream holiday.
15 januari 2024
Antwoord van Hays Travel - Carol/Michael Carroll
Hi Karen, thank you for booking with me again. It was my pleasure helping you get what you wanted for Florida :)
Antwoord van Hays Travel - Carol/Michael Carroll
Cheers marra :). Thanks for the feedback. Always a pleasure.
Friendly and found me a very good deal…
Friendly and found me a very good deal value for money. Booked many of holidays with micheal would not use anybody else.
8 januari 2024
Antwoord van Hays Travel - Carol/Michael Carroll
Hi Julie. Thank you for the review. As always its a pleasure working with you :)
Antwoord van Hays Travel - Carol/Michael Carroll
Hi Simon, thanks for your review and choosing to book with me.
Very helpful
Very helpful, very quick response, good advice on areas looked at and clear information. Very friendly.
4 januari 2024
Antwoord van Hays Travel - Carol/Michael Carroll
Hi Jo, thanks for yet another booking. I hope you have have a great time at the villa with the family :)
Great service quick and efficient
Great service quick and efficient. Very friendly & informative.
22 december 2023
Antwoord van Hays Travel - Carol/Michael Carroll
Hi Christine, thanks for the review. It was my pleasure working with you to get Mexico booked :)
well done.
we always speak to Carol Macaskill and Amanda Randel, we have used them for all out recent holidays,nothing is to trouble for them. well done and thanks. Phillip and Margaret.
16 november 2023
Antwoord van Hays Travel - Carol/Michael Carroll
Thanks for booking your holiday again. It would be my please to work with you in the future and help you find that perfect getaway. Many thanks - Michael :)
The experience I had booking my holiday…
The experience I had booking my holiday was fantastic, kept me informed all the way. 5 star service. Even now I can ask about the holiday and he give me all the information I want to know.
18 november 2023
Antwoord van Hays Travel - Carol/Michael Carroll
Hi Angela, thank you so much for trusting me to book your Great Australian Tour. It was an absolute please. I am very jealous, I love that country and I'm sure you will too.
Another amazing holiday booked with…
Another amazing holiday booked with Michael. He makes it all stress free and helps us book exactly what we want. Look forward to booking many more with him.
18 november 2023
Antwoord van Hays Travel - Carol/Michael Carroll
Hi Susan, thank you so much for booking with me again. As always, it is a pleasure working with you to get what you want :)
Great service with Michael
Great service with Michael, very fast response on a Sunday too!
Very friendly and helpful and I have piece of mind that he is there to help with anything I need before the holiday.
6 november 2023
Antwoord van Hays Travel - Carol/Michael Carroll
Hi Nikki, thanks for booking with me. I really appreciate the business. Like you say, I'm here for any questions or to help with anything else you need for you holiday :)
Personal shopper for holidays …
Michael advertised a cruise for 2024 and we booked that through him Carnt wait. Then I gave him less than 4 weeks notice for a holiday to Egypt for my daughters 30th and a family of 7 : the booking process and tickets etc all sorted and no issues great one to one service …. Like having a personal shopper for my holidays now. Fabulous x
29 oktober 2023
Review zonder uitnodiging
Antwoord van Hays Travel - Carol/Michael Carroll
Hi Leesa, the pleasure was all mine. I'm glad you had a fab holiday in Egypt and that you're looking forward to your long awaited cruise. And like you say, I'm your personal shopper when it comes to holidays :). I look forward to you booking many more in the future :)
Excellent Service
Michael made this booking extremely easy and hassle free. He gave me great and honest advice and found me a great deal, nothing was a problem or inconvenience for him. I will definitely use Michael again for my next holiday, thank you so much!
18 oktober 2023
Antwoord van Hays Travel - Carol/Michael Carroll
Hi Sophie, thanks for booking with me. It was my pleasure and I really hope you have a fantastic time :)
Helpful and friendly as ever
Helpful and friendly as ever! This is the second time I have booked through Michael and Carol as our first experience booking through them was so good. Endlessly patient with all my questions and really friendly to chat too as well. Really quick and simple to get the holiday booked and also lots of help post booking to get it to show on the Jet2 app. Would highly recommend using Micheal and Carol.
7 oktober 2023
Antwoord van Hays Travel - Carol/Michael Carroll
Hi Emma, it was a pleasure working with you again. You know where we are if you need anything else. Thanks for the fab review :)
Fantastic service
24 september 2023
Antwoord van Hays Travel - Carol/Michael Carroll
Thanks for the feedback :)
Always a pleasure to book with Michael
Always a pleasure to book with Michael, highly recommend
10 september 2023
Antwoord van Hays Travel - Carol/Michael Carroll
Thanks again, Claire.
Antwoord van Hays Travel - Carol/Michael Carroll
Hi Keith, thanks for yet another booking. Always great to receive positive feedback. I look forward to working with you again.
Antwoord van Hays Travel - Carol/Michael Carroll
Hi Courtney, thanks for booking with me. As always the positive feedback is much appreciated.
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