The person we spoke to, Claire I believe her name was, was very knowledgeable and clearly passionate not just about the work but the people aspect. She listened to what was wanted, where we could make... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
The person we spoke to, Claire I believe her name was, was very knowledgeable and clearly passionate not just about the work but the people aspect. She listened to what was wanted, where we could make... Toon meer
Bedrijf heeft geantwoord
Hanaha our Hays representative was outstanding and accomadated our needs as new travellers to a tee. Explained options and found us the best deals and explianed /showed us other services on offer wi... Toon meer
Bedrijf heeft geantwoord
Ruby your advisor was really friendly, my friend and I had called in your shop enquirying about a cruise. I've never been on a cruise before so I had a lot of questions.Ruby was very happy to help wit... Toon meer
Bedrijf heeft geantwoord
Curtis, who was our in store travel consultant, was absolutely amazing. His customer service, support, advice and patience was absolutely fantastic. All the staff in store were friendly, they spoke to... Toon meer
Bedrijf heeft geantwoord
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Unit 20, Carlton Lane Shopping Centre, WF10 1AD, Castleford, Verenigd Koninkrijk
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Curtis, who made our booking at the Castleford branch, was very knowledgeable, helpful and patient with us, nothing was too much trouble. We have booked twice now through Hays Castleford and each time the staff have been brilliant, keep it up!

Antwoord van Hays Travel - Castleford
I booked with Hays for the second year running as I was so impressed with them last year, I had the same agent Sophie who is so helpful, nothing is too much trouble for her, she goes above and beyond, I would not go anywhere else now,

Antwoord van Hays Travel - Castleford

Antwoord van Hays Travel - Castleford
Amazing experience with curt gill will definitely be booking with him again. From start to finish he helped us get the best deal we could and we are so happy with the choice. Thanks again.

Antwoord van Hays Travel - Castleford

Antwoord van Hays Travel - Castleford
As always staff are brilliant cant help enough even though I can be awkward 😅 they know me well Claire always manages to sort it for me 8 adults 3 children later

Antwoord van Hays Travel - Castleford
I never book a holiday anywhere else..I have never had a bad experience at Hays Castleford.the staff there are fantastic and they help you to find your perfect holiday with no fuss...it was a pleasure to book my little break with Hays..keep it up ladies and gents at Hays Castleford,and I look forward to booking with you again in the near future.
P.S....dont forget to feed the spider.😂😂👍

Antwoord van Hays Travel - Castleford
We are returning customers because you always get friendly service when you walk in and they all are very helpful when booking a holiday

Antwoord van Hays Travel - Castleford
Curtis was very friendly and extremely helpful. We wanted a last minute holiday and he got us a great deal. Couldn't be happier

Antwoord van Hays Travel - Castleford
Staff were excellent. Went in to discuss the holiday a week before with Jane who was lovely helping us explore our hoilday options. We booked with Curtis who explained the process fully (first time booking a holiday) service was excellent

Antwoord van Hays Travel - Castleford
Chelsea was very helpful to make sure I had everything I wanted for my cruise

Antwoord van Hays Travel - Castleford
Staff in the Castleford shop are amazing, they are all very friendly. Claire who helped us book our cruise was very professional, polite and very helpful. Claire made sure she met every need we had to make sure everything was going to be perfect. I wouldn't go anywhere else but the Castleford store.

Antwoord van Hays Travel - Castleford

Antwoord van Hays Travel - Castleford
I sat for hours making sure our dream holiday was perfect. Nothing was too much trouble. Changes were made without hesitation. I wouldn’t book with anyone else.

Antwoord van Hays Travel - Castleford
Really helpful assistance with our flight booking, so helpful and listened carefully to our requirements, very helpful, thankyou .

Antwoord van Hays Travel - Castleford
First class assistance from entering shop and leaving

Antwoord van Hays Travel - Castleford
Everyone was really friendly. Very informative gave great advice. Booked our holiday with confidence. Highly recommended

Antwoord van Hays Travel - Castleford
The staff was very nice couldn't do enough for me it was the first time I visited the shop in castleford and I'll be going again brilliant service 👏 x

Antwoord van Hays Travel - Castleford
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.