Michelle was very patient with us, reviewing numerous options s until we found the one that worked for us. Even contacted us on her day off to ensure everything was booked as we wanted. Went above and... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
We always try to book with Hays. Excellent customer service and always so helpful and price match where possible. We booked another holiday yesterday through Chelmsford with Marney and Joanne. Both... Toon meer
Bedrijf heeft geantwoord
Trinity was very helpful and answered all our questions, (and there were many as we worked through all the different options) it was a pleasure to book our holiday.
Bedrijf heeft geantwoord
What an amazing holiday booking experience! Jo and Evita were so helpful and friendly and with all their discounts. We ended up paying much less than if we had booked it ourselves at home. We will... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
19-20 High Chelmer, CM1 1XL, Chelmsford, Verenigd Koninkrijk
- 01245801314
4,9
Uitstekend
970 reviews
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Great service and polite staff.
12 augustus 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Just nice people
6 augustus 2026
Antwoord van Hays Travel - Chelmsford
Thank you for your kind review it was a pleasure getting this booked for you.
Trinity
It was a pleasurable experience to book our holiday
Trinity was very helpful and answered all our questions, (and there were many as we worked through all the different options) it was a pleasure to book our holiday.
14 augustus 2026
Antwoord van Hays Travel - Chelmsford
Thank you for your kind review it was a pleasure to get this all booked for you.
Trinity
Antwoord van Hays Travel - Chelmsford
Thank you for your kind review it was a pleasure getting your holiday booked for you.
Trinity
My wife and I wanted a holiday in three…
My wife and I wanted a holiday in three destinations. Estonia,Latvia and Lithuania. Trinity your representative was a credit to your company. She quickly satisfied our request and the communications has been first class
14 augustus 2026
Antwoord van Hays Travel - Chelmsford
Thank you for your kind reply it was a pleasure getting your holiday booked for you.
Trinity
Very prompt polite amd efficient
14 augustus 2026
Antwoord van Hays Travel - Chelmsford
Hi Mark,
Thank you so much for your kind review. It was a pleasure to get your holiday booked! Have the best time on your river cruise!
Marney :)
Professional
The person I delt with was very very
Friendly, Helpful and helped me find the holiday I wanted. I will always use Hayes Travel in future.
22 juli 2026
Leah is very welcoming and helpful
9 augustus 2026
Antwoord van Hays Travel - Chelmsford
HI Jennifer,
Thanks so much for your kind review, it was lovely to see you all!!
Leah.
Polite and efficient
7 augustus 2026
Trinity spent time with me finding out…
Trinity spent time with me finding out what I wanted from my holiday.
31 juli 2026
Antwoord van Hays Travel - Chelmsford
Thank you for your kind review it was a pleasure getting your holiday booked.
Trinity
Antwoord van Hays Travel - Chelmsford
Hi Alan,
Thank you for your kind words!
Always a pleasure serving you
Antwoord van Hays Travel - Chelmsford
Hello Michael
Thank you for the kind review, was lovely to meet you both.
Kind Regards
Michelle
Our advisor her name is Leah Chelmsford…
Our advisor her name is Leah Chelmsford branch so friendly? Very very good and understood what we needed and the after service was brilliant by Leah follow-up phone calls.
28 juli 2026
Antwoord van Hays Travel - Chelmsford
Hi Carol,
Thank you very much for your kind review, it was a pleasure to get your holiday booked!
Leah.
Very efficient and friendly very…
Very efficient and friendly very helpful all the staff are always ready to sought any problems.will always recommend this Chelmsford branch Trinity always helps and keeps me in formed when l book a really excellent service
2 augustus 2026
Antwoord van Hays Travel - Chelmsford
Thank you for your kind review it was a pleasure getting your holiday booked for next year.
Trinity
The staff were excellent
The staff were excellent, they listened to our needs and did their best to deliver the holiday we wanted.
We were very impressed.
1 augustus 2026
Antwoord van Hays Travel - Chelmsford
Thank you for your kind review it was a pleasure to get this booked for you.
Trinity
Knowledgeable and friendly staff who…
Knowledgeable and friendly staff who were not pushy.
24 juli 2026
Antwoord van Hays Travel - Chelmsford
Hi Joanne,
Thank you for your kind words!
Patience is perfect
Trinity & her colleague, a specialist in Maldives holidays, were patient with me, exploring different prices & variations to get the right fit for our dream holiday. Travel insurance was arranged before I left.
25 juli 2026
Antwoord van Hays Travel - Chelmsford
Thank you for your kind review it was a pleasure getting your dream holiday booked.
Trinity
Antwoord van Hays Travel - Chelmsford
Hi Ray,
Always a pleasure serving you :)
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