Susan at the Cockerton branch Darlington helped us with our holiday - made it easy to understand, nothing was to much bother - saved us money on the airport parking. Whats not to like. Thanks
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
A warm welcome was followed by a really helpful conversation on our idea of a package holiday to Malta. Our holiday specialist took note of the kind of holiday we like and our budget. She presented us... Toon meer
Bedrijf heeft geantwoord
We have booked through Hays Cockerton for the past 12 years and always receive a great service. The staff are just so helpful, nothing is too much trouble for them.
Bedrijf heeft geantwoord
The travel agent (Sue) went above and beyond trying to find the closest package we found on line and explained why it was not available with Hays and an online quote may not be available or changes m... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
2 The Green, DL3 9EH, Cockerton, Verenigd Koninkrijk
- 01325 486131
4,9
Uitstekend
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very friendly & helpful tried lots of…
Very friendly & helpful tried lots of options for our trip.While keeping us updated all the time
15 maart 2026
Antwoord van Hays Travel - Cockerton
Thank you so much for your kind words! 😊
Jen will be delighted to hear that you found her friendly, helpful, and proactive throughout your trip planning. Keeping you informed every step of the way is exactly what we aim for, and we're so glad she made the experience a great one for you.
We hope you have an amazing trip, and we’d love to help you again in the future! Thanks Vicki
Antwoord van Hays Travel - Cockerton
Thank you for your kind review! We’re so pleased to hear you were warmly welcomed and helped straight away by Jen, making your booking quick and hassle-free. We really appreciate your feedback and hope you have a fantastic trip! Thanks Vicki
Evie provided a brilliant service
Evie provided a brilliant service. She was patient and very helpful. Her down to earth attitude made the whole booking process enjoyable.
29 maart 2026
Antwoord van Hays Travel - Cockerton
Thank you for your lovely review, I really appreciate your kind words. Have the best time :) Evie x
Booked via telephone and was very happy…
Booked via telephone and was very happy to get the dates required.
28 maart 2026
Antwoord van Hays Travel - Cockerton
Thank you for leaving Katie positive feed back we hope you enjoy coach trip, Thanks Vicki :)
Walked in looking for a quick holiday…
Walked in looking for a quick holiday at a good price came up trumps 30 minutes later all booked with travel insurance couldn't be more helpful 👍
26 maart 2026
Antwoord van Hays Travel - Cockerton
Thank you for taking the time to leave a review. So pleased I could find you such a great deal to Turkey - I hope you have a lovely time!
P&O cruise
Staff very helpful and friendly printed all paperwork off for us and sorted car parking at great price
21 maart 2026
Antwoord van Hays Travel - Cockerton
Thank you again for booking with us. Its always a pleasure helping you book your trips away. Im sure you will have another wonderful time away on your P&O Cruise. Thanks Sue :-)
Fantastic service and got our trip…
Fantastic service and got our trip booked up without any issues
23 maart 2026
Antwoord van Hays Travel - Cockerton
Thank you so much for your kind review, I am pleased you were happy with the service you received, I am sure you will have an amazing holiday, Kind Regards Tara
Nearly always book hols at Hays
Good helpful customer service nothing was too much trouble. I like face to face service as there’s always certain questions you can get answered that is impossible online.
13 maart 2026
Antwoord van Hays Travel - Cockerton
Thank you for taking the time to leave such a kind review. We are so pleased we could help you with booking your family holiday and we hope you have a an amazing time!
Evie was great
Evie, was very patient with us searched loads of options gave as much advise as she could.
19 maart 2026
Antwoord van Hays Travel - Cockerton
Thank you for your lovely review, we hope you have the most fantastic holiday :)
As always professional
As always professional, efficient and friendly. Vicky explained the booking in an easy professional manner and answered all our questions swiftly. Wouldn’t use any other company.
Thank you.
17 maart 2026
Antwoord van Hays Travel - Cockerton
Thank you for your fantastic review :) We hope you have a fantastic holiday!
To book on line was easy enough
To book on line was easy enough, but I called my local Hayes travel in Cockerton, Darlington and they were not helpful at all, they told me that the price had gone up by over £200 and it went downhill from there so I said thanks but no thanks and went back to the internet to book it (and the price had not gone up)
14 maart 2026
Antwoord van Hays Travel - Cockerton
Good Afternoon, I am sorry to see you have had a negative experience with our branch. I unfortunately cannot see an enquiry or booking for yourself in which to look into further. If you would like to discuss this please feel free to give us a call in branch. Kind Regards Sue
Excellent service
Evie was very helpful and thorough in considering our holiday options.
We are looking forward to our trip next week!
12 maart 2026
Antwoord van Hays Travel - Cockerton
David,
We appreciate you sharing your kind words. We're so happy to hear that you found our team member helpful and thorough, and we hope you enjoy your trip!
darlington, Hays Travel
Evi I spoke to was lovely as always I…
Evi I spoke to was lovely as always I book with cockerton shop , from start to finish was a nice experience,
11 maart 2026
Antwoord van Hays Travel - Cockerton
Thank you for leaving such a lovely review, we appreciate your loyal custom and hope you have an amazing holiday :) Evie
Antwoord van Hays Travel - Cockerton
We appreciate your lovely feedback! It is wonderful to hear that you had such a positive experience with our team.
Cockerton, Hays Travel
Holiday 2026…
Katie was very helpful in looking for our holiday in Majorca. Other staff in the office also give use there advice on the best resort to stay at resulting in booking our family holiday in August.
Thanks to all the staff
9 maart 2026
Antwoord van Hays Travel - Cockerton
Thank you Paul we appreciate you taking the time to share your experience. We're happy to hear that the team was so helpful in planning your family holiday to Majorca, and we hope you have a wonderful time in August!
Go here every year as I am always well…
Go here every year as I am always well looked after by the staff
8 maart 2026
Antwoord van Hays Travel - Cockerton
Thank you, we appreciate your continued custom. We are so glad to hear our staff consistently look after you well each year. Have an amazing time!
Hayes travel in Cockerton is the best…
Hayes travel in Cockerton is the best travel agents. The staff are always so chatty and friendly, they listen to our requests and needs and they always find us a fantastic holiday
3 maart 2026
Antwoord van Hays Travel - Cockerton
Thank you for taking the time to leave a kind review. We hope you have an amazing holiday!
Very helpful staff
Very helpful staff, Jen advised us with all the necessary facts and was great in help with choosing the right holiday. Very knowledgeable.
28 februari 2026
Antwoord van Hays Travel - Cockerton
Thank you taking the time to leave such a kind review. I am pleased we managed to get this booked for you and it looks to be a lovely trip!
Dealt with my enquiries fast and…
Dealt with my enquiries fast and efficiently. Always a pleasure to do business.
24 februari 2026
Antwoord van Hays Travel - Cockerton
We appreciate you taking the time to leave us such a wonderful review. We are so glad to hear that you find it a pleasure doing business with us.
Hays Travel
Excellent service as usual and…
Excellent service as usual and especially Sue who is always very helpful and goes over and beyond to assure us of what we are booking very friendly too
24 februari 2026
Antwoord van Hays Travel - Cockerton
Thank you for taking the time to leave us a kind review and we hope you enjoy your holiday!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.