Susan at the Cockerton branch Darlington helped us with our holiday - made it easy to understand, nothing was to much bother - saved us money on the airport parking. Whats not to like. Thanks
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
A warm welcome was followed by a really helpful conversation on our idea of a package holiday to Malta. Our holiday specialist took note of the kind of holiday we like and our budget. She presented us... Toon meer
Bedrijf heeft geantwoord
We have booked through Hays Cockerton for the past 12 years and always receive a great service. The staff are just so helpful, nothing is too much trouble for them.
Bedrijf heeft geantwoord
The travel agent (Sue) went above and beyond trying to find the closest package we found on line and explained why it was not available with Hays and an online quote may not be available or changes m... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
2 The Green, DL3 9EH, Cockerton, Verenigd Koninkrijk
- 01325 486131
4,9
Uitstekend
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The patience and dedication of the…
The patience and dedication of the staff: Kati and Sue, thank you
21 februari 2026
Antwoord van Hays Travel - Cockerton
Thank you for taking the time to leave such a kid review. We hope you enjoy your holiday!
Exemplary service.
Jessica was attentive,extremely helpful and patient when we were booking our holidays and we were given an exemplary service.
Hays Cockerton never disappoints.
18 februari 2026
Antwoord van Hays Travel - Cockerton
Thank you for your fantastic review, I enjoyed looking through every option with yourself - we hope you enjoy both of your trips, Have the best time - Jess :)
Darington Cockerton Branch
Jessica took time and patience to guide us to the best option regarding trip to Japan, flights and insurance
19 februari 2026
Antwoord van Hays Travel - Cockerton
Thank you for a lovely review. It was a pleasure to book you to Japan. I hope you have the most fantastic time. - Thank you Jess :)
Antwoord van Hays Travel - Cockerton
Thank you for reviewing our service, hope you enjoy Strasbourg!
Great experience of booking a holiday
The travel consultant was really helpful , very knowledgeable and was determined to get the best deal possible. I always book with Hays travel and this experience just reinforced the reasons why.
13 februari 2026
Antwoord van Hays Travel - Cockerton
Thank you so much for your feedback it's most appreciated. Hope you have a lovely time away!
Saw Jessica she was very helpful
Saw Jessica she was very helpful. Gave me lots of advice.
Infact the rest of the girls also chipped in with their experience of the place I was thinking of visiting
13 februari 2026
Antwoord van Hays Travel - Cockerton
Thank you for taking the time to leave a lovely review. We do always like to share ideas and experience where we can! We hope you have an amazing time.
All staff are lovely
All staff are lovely, friendly and nothing is ever too much trouble. I use Hays Travel over and over again would highly recommend.
6 februari 2026
Antwoord van Hays Travel - Cockerton
Thank you so much for your wonderful review! We’re delighted to hear that you find our team friendly and helpful — that’s exactly the experience we strive to deliver at Hays Travel.
Your continued loyalty means the world to us, and we truly appreciate your recommendation. We look forward to helping you plan many more amazing trips! Thanks Vicki :)
Knew what i wanted when i went in and …
Knew what i wanted when i went in and travel consultant made it happen and i came out totally satisfied
12 februari 2026
Antwoord van Hays Travel - Cockerton
Thank you for taking the time to leave such a kind review. We hope you enjoy your holiday.
Great service from Tara & Katie!
Another great service from Tara and Katie from the Cockerton branch in booking Cyprus and Budapest - they do their utmost to find the best hotels in the right locations! They are always so friendly and helpful … right down to the little details such as organising airport car parking.
4 februari 2026
Antwoord van Hays Travel - Cockerton
Thank you for leaving such a kind review, always happy to help you book your holidays and appreciate your loyal custom here. I hope you enjoy both your holidays and we will speak to you again soon :)
All the staff are fantastic nothing is…
All the staff are fantastic nothing is to much trouble very helpful and friendly five star treatment thank you all
3 februari 2026
Antwoord van Hays Travel - Cockerton
Thank you so much for such lovely feedback and we all appreciate your loyalty. A pleasure booking your coach trip to Italy and we hope you have a amazing trip, Thanks Vicki :)
Antwoord van Hays Travel - Cockerton
Thank you for your kind words. Its always nice to hear back from our customers. I hope you have a wonderful time in Majorca. Thank you again for booking, Sue.
I have never booked a holiday so…
I have never booked a holiday so quickly. The young lady who dealt with me was extremely helpful and polite.
Thank you so much
31 januari 2026
Antwoord van Hays Travel - Cockerton
Thank you for your lovely review, I hope you have the most fantastic time away - Thanks Jess :)
We went in with a vague idea of where…
We went in with a vague idea of where we wanted to go and within a few minutes we were guided through the choices and were able to make a decision. Excellent service. Thank you. All arranged and paid for within a few hours.
8 februari 2026
Antwoord van Hays Travel - Cockerton
Thank you very much for taking the time to leave me such lovely feedback. It was a pleasure helping you book your trip away. I hope you both have a lovely Anniversary. Thank you again for coming back to us and booking. Regards Sue
Jennifer Palmer went above and beyond…
Jennifer Palmer went above and beyond to find us a cruise in the summer holidays 2026 with all our specific requests:
-nice flight times
-short transfer times
She was very thorough and clarified and confirmed everything 100times after I had further questions. I would definitely recommend Jennifer to all my friends and family - thank you again.
1 februari 2026
Antwoord van Hays Travel - Cockerton
Thank you for your amazing review on Jen, I will pass this on to her. We hope you have the most amazing holiday. - Thanks Jess :)
Very friendly and helpful young lady to…
Very friendly and helpful young lady to make my booking for me.
8 februari 2026
Antwoord van Hays Travel - Cockerton
Thank you for a fantastic review, we hope you have the most amazing holiday :)
Excellent customer service with a smile
Evie as ever was friendly helpful and efficient in booking our holiday. Made the whole experience enjoyable.
6 februari 2026
Antwoord van Hays Travel - Cockerton
Thank you for your brilliant review, we hope you have the most fantastic time :) thank you!
Sue was very patient and most helpful
31 januari 2026
Antwoord van Hays Travel - Cockerton
Thank you so much for your kind words. It was a pleasure booking you both on another amazing tour. I hope you have a wonderful time. Thanks again, Sue :-)
A warm welcome and a very helpful lady…
A warm welcome and a very helpful lady helped with our booking
7 februari 2026
Antwoord van Hays Travel - Cockerton
Thank you for taking the time to leave a kind review. We very much hope you enjoy your holiday.
Antwoord van Hays Travel - Cockerton
It was lovely seeing you again and thank you for trusting me to book your cruises. I'm sure you are going to love both of them. Thanks Sue :-)
The Team at Hays were all lovely and…
The Team at Hays were all lovely and welcoming. Evie helped me to find my dream holiday and got it all booked in for me with everything explained including holiday insurance and airport parking. Evie was extremely professional and went above and beyond to help me. I can’t recommend Hays and in particular Evie enough.
5 februari 2026
Antwoord van Hays Travel - Cockerton
Thank you so much for taking the time to leave such a lovely review, I hope you have the most amazing time away. Hope to see you again soon! Thanks, Evie x :)
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.