Had a great experience with Cathy in Newtownards Road Branch. (Connswater) Only went in to inquire but she was so nice and helpful we ended up booking there and then. It was such a pleasant experience... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Extremely pleasant and helpful-I was unsure of where I wanted to go-Cathy showed me quite a few destinations until I choose one-it was no trouble to her at all. I would highly recommend Hayes travel... Toon meer
Bedrijf heeft geantwoord
Have gone on quite a few holidays booked via Hays travel and always find them to be an efficient and customer focused company.
We’ve just booked our 2026 family cruise with Cathy, and I can’t recommend her highly enough. We spoke at the recent cruise show last Saturday. She made the whole process so easy and stress-free, taki... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
Unit 29 Connswater Shopping Centre, BT5 5LP, Connswater, Verenigd Koninkrijk
- 02892290221
4,9
Uitstekend
603 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Danielle is always there to help and…
Danielle is always there to help and answer any questions nothing is too much trouble .
11 februari 2026
Antwoord van Hays Travel - Connswater
We appreciate you taking the time to leave us such a great review. Thank you for your continued support
The guy I spoke to was very helpful…
The guy I spoke to was very helpful looking into different dates and flight times until we got sorted .We ended up getting a really good deal with everything we wanted .
25 januari 2026
Antwoord van Hays Travel - Connswater
Thank you for your kind comment :)
The assistant was great getting us the…
The assistant was great getting us the best deal and letting us know about getting a good rate when changing our money for our holiday. I would highly recommend hays travel.
30 januari 2026
Antwoord van Hays Travel - Connswater
We're happy to hear that our assistant provided you with a great deal and helpful advice for your holiday! Thank you for recommending Hays Travel, we appreciate it.
Great service, friendly, knowledgeable staff
Great service Jade phoned me and explained everything, she was extremely knowledgeable and very friendly. I am excited to go on holiday knowing everything has been sorted.
6 februari 2026
Antwoord van Hays Travel - Connswater
We're happy to hear that you received great service! We appreciate you mentioning how everything was explained to you so well, and that you are excited for your holiday
The staff member delt with us was Danielle …
The staff member delt with us professionally the shop was bright fresh smelling and warm .
28 januari 2026
Antwoord van Hays Travel - Connswater
We appreciate your positive comments regarding our shop's atmosphere and the professional service you received. Thank you for your review.
Antwoord van Hays Travel - Connswater
We appreciate your positive feedback and are so glad that we could help you with a great price!
Sam was great help and a lovely person
Sam was great help and a lovely person. Would recommend him to anyone.
1 februari 2026
Antwoord van Hays Travel - Connswater
Thank you for your kind review :)
The travel agent was very helpful
The travel agent was very helpful she knew everything I asked about and got the holiday I wanted at the price is was looking to pay.
1 februari 2026
Antwoord van Hays Travel - Connswater
Thank you for your kind review, Happy to help :)
Adele was very helpful
Adele was very helpful, friendly too, also when added an extra person few days later was not a problem, would highly recommend
24 januari 2026
Antwoord van Hays Travel - Connswater
Thank you for your kind review Karen :)
Staff very friendly and are patient &…
Staff very friendly and are patient & helpful when searching for holidays
16 januari 2026
Antwoord van Hays Travel - Connswater
We appreciate you sharing your experience! We are so happy to hear our staff was friendly, patient, and helpful in your holiday search.
Lovely customer service very friendly…
Lovely customer service very friendly and a pleasure to book through them
27 januari 2026
Antwoord van Hays Travel - Connswater
Thank you for your kind review :)
Got what we wanted in hotel and flights…
Got what we wanted in hotel and flights very helpful staff
17 januari 2026
Antwoord van Hays Travel - Connswater
Thank you for your great review
Very friendly staffVery friendly staff always find your…
Very friendly staff always find your best option
18 januari 2026
Antwoord van Hays Travel - Connswater
Thank you very much
The young lady who dealt with us was as above
The young lady who dealt with us was very pleasant and friendly and efficient in our transaction.
19 januari 2026
Antwoord van Hays Travel - Connswater
Thank you for your kind feed back
Adele was very helpful when i was…
Adele was very helpful when i was looking to book a girls break. she gave us lots of options at great prices.
21 januari 2026
Antwoord van Hays Travel - Connswater
Thank you for your kind feed back
Brilliant costumer service even…
Brilliant costumer service even remembered my name! Will
Definitely be booking my holidays with hays!
21 januari 2026
Antwoord van Hays Travel - Connswater
Thank you for your kind feed back and continued support
Excellent customer service
Excellent customer service. Very friendly and helpful staff. Adel could not have been more helpful and knowledgeable. Highly recommended.
17 januari 2026
Antwoord van Hays Travel - Connswater
Thank you for your kind review Keith :)
Very polite and helpful.
8 januari 2026
Antwoord van Hays Travel - Connswater
Thank you for your kind feedback
Friendly got me exactly what I wanted…
Friendly got me exactly what I wanted and few pounds cheaper fab customer service
7 januari 2026
Antwoord van Hays Travel - Connswater
Thank you for your kind feed back
Jade was great help
Although the holiday that we had originally contacted Hays for was sold out Jade was amazing and was able to get us sorted with new dates and kept the price very reasonable. She explained everything that was included.
12 januari 2026
Antwoord van Hays Travel - Connswater
aw thanks very much Chloe for your reply! we are glad we got you sorted and have something to look forward to
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.