Hays Travel - Connswater Reviews 

Cathy could not have been more helpful very patient.Gave us a variety of places to concider with out putting us under any pressure

Always a great service book with hays every year

Friendly staff helped us to choose the holiday we wanted at the best price.

Amazing staff N service as usual, all friendly N able to tailor my holiday to the needs of my family with added extras

Excellent quick service

Friendly service and very professional

Absolutely lovely people working in the Newtownards road shop nothing is to much trouble for them . Would highly recommend this store

The girls on the desk were so helpful and gave us many options for our break away

The member of staff (Cathy) with whom i dealt was really helpful in researching alternatives for me after she clarified that the Rory's Travel Club holiday i had enquired about was not an escorted tour. She prepared various quotations ve.ry promptly and came good on beating the price quoted by Cosmos. She was friendly and professional.

Stacey was very helpful and responded straight away to my requests

Good service and good advice plenty of information to make you feel at ease and great explanations very comfortable experience all round 👍👍

We’ve just booked our 2026 family cruise with Cathy, and I can’t recommend her highly enough. We spoke at the recent cruise show last Saturday. She made the whole process so easy and stress-free, taking the time to understand exactly what we wanted and offering excellent advice along the way. Cathy was patient, knowledgeable, and always quick to respond to any questions we had. Thanks to her, we’re now looking forward to a wonderful family holiday with complete peace of mind. Pxx

The agent that was doing my booking was so so helpful
So understanding
So kind
So respectful
Didn’t rush me at all they were honestly so great so easy to book aswel and I’m so happy with what i booked thank you hays I really appreciate it so much

Staff willing to help in any way I'm not very good with computers the Staff helped me open my hays travel card 3 times in 2 weeks no problem for the girls

Staff were very attentive and always ready to help with any request.

Quick well explained no stress very good experience

Brilliant staff and helps you anyway they can

The girls are all very helpful always go here to book my holidays

I think the girl helping us with our booking was called Adele. She was lovely and super helpful she had been chatting with me on Facebook previously so everything was very quick in and out within 10mins with a dream booking sorted.