What a great store this is (Coventry city centre) we was welcomed as we walked in and Sonia was our consultant asked a few questions as in what we were looking for and when we would like to go she... Toon meer
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Hays staff in the Coventry branch are always welcoming and friendly. I always book my package holidays and flights with Hays. They know me and I know them, which makes it an enjoyable way to book what... Toon meer
Bedrijf heeft geantwoord
Sonia the manager dealt with our holiday request. She made sure what we were looking to do, she was able to put it all together. Good job done sonia and we are both looking forward to this special h... Toon meer
Bedrijf heeft geantwoord
There are two lovely ladies Coventry branch Chloe and Rachel. Their knowledge was amazing. Made us feel comfortable booking our Australia trip. Gave us lots of tips on where to visit when get there f... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
4 Smithford Way, CV1 1FX, Coventry, Verenigd Koninkrijk
- 02476993855
4,9
Uitstekend
587 reviews
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Fantastic holiday
This was the second holiday that I have booked with Hays and as with the first one everything was fantastic. The staff are great, they help me with my choice of country and hotel and they got it absolutely right.
I stayed at the Hotel Festa Panorama in Nessebar, Bulgaria and it was fantastic, couldn't fault a single thing with the holiday so, THANK YOU GIRLS
9 juni 2026
Review zonder uitnodiging
Antwoord van Hays Travel - Coventry
Thank you so much Joseph, we are so glad you had a fabulous time! :)
Brilliant got just what we needed the…
Brilliant got just what we needed the lady was very knowledgeable and a good laugh welldone Sonia
9 juni 2026
Antwoord van Hays Travel - Coventry
Thank you for your lovely feedback!
No1 staff
Lovely helpful staff very knowledgeable and helpful makes booking and understanding the holiday procedure very simple
30 mei 2026
Antwoord van Hays Travel - Coventry
Thank you Annette for your lovely feedback :)
Chloe was very professional and helpful…
Chloe was very professional and helpful in everything we required for our holiday
5 juni 2026
Antwoord van Hays Travel - Coventry
Thank you for your lovely feedback James :)
Antwoord van Hays Travel - Coventry
Thank you so much for your lovely feedback Brent :)
I was impressed from the beginning by…
I was impressed from the beginning by the staff's eagerness to deal with me in a rapid, but relaxed and friendly manner.
I felt calm and confident that I was getting what I wanted, even when I realised that I had not thought through sensibly the mechanics of making the payment. What could have been embarrassing remained amicable and supportive, a delightful experience.
30 mei 2026
Antwoord van Hays Travel - Coventry
Thank you so much for your lovely feedback Mr Burden :)
Great service
Very helpful service and worked hard to provide us with a good holiday package, very friendly staff.
29 mei 2026
Antwoord van Hays Travel - Coventry
Thank you for the kind words these will be passed on to Katie you advisor :)
Antwoord van Hays Travel - Coventry
Thank you Patricia for your lovely feedback :)
Antwoord van Hays Travel - Coventry
Thank you for your lovely feedback :)
I will always book my holidays with…
I will always book my holidays with Hays. I have used them 5 times now and the process is always easy and faultless.
The amazing staff are a great help.
Highly recommended.
20 mei 2026
Antwoord van Hays Travel - Coventry
Thank you for your lovely feedback. We will pass this on to Katie for you!
We only ever use Hayes always get good…
We only ever use Hayes always get good service thanks to Sonia for finding us a holiday again .
17 mei 2026
Antwoord van Hays Travel - Coventry
Thank you for your lovely feedback Susan :)
Antwoord van Hays Travel - Coventry
Thank you for your lovely feedback :)
Booked our second holiday yesterday
Booked our second holiday yesterday. Just waiting for confirmation about booking because of the request for a wet room and other facilities specially for our needs. All enquiries and requests met with understanding and a smile for a family group holiday. Changing dates a few times not a problem. Thank you Rachel
11 mei 2026
Antwoord van Hays Travel - Coventry
Thank you so much for your lovely feedback :)
Staff were very polite and helpful
Staff were very polite and helpful. I am going to Spain first time for 25 years ago. I am a pleased customer. Will be booking again. Thank you
1 mei 2026
Antwoord van Hays Travel - Coventry
Thank you Claire for your lovely feedback :)
So helpful.
Both Sonia and Katie were really helpful as we had a slightly complicated itinerary in mind but nothing was too much trouble. The time was taken to sort the little details and communication was excellent.
4 mei 2026
Antwoord van Hays Travel - Coventry
Thank you for the lovely comments I will make sure these are passed on to both Sonia and Katie :)
Have booked with Hays for several years…
Have booked with Hays for several years and always had a good experience from all staff especially from Rachael she never rushes us and always makes sure she finds something that we have requested always a joy to visit hays
3 mei 2026
Antwoord van Hays Travel - Coventry
Thank you so much Ellen for your lovely feedback :)
Excellent service from Sonia sorted us…
Excellent service from Sonia sorted us a great holiday
2 mei 2026
Antwoord van Hays Travel - Coventry
Hi Joan thank you for the lovely kind words these really are appreciated will make sure Sonia is aware :)
Iv been using hays travel for a long…
Iv been using hays travel for a long time now always happy to help find the perfect holiday to suit your needs.. Katie was amazing explaining everything to us very helpful definitely be using them again
2 mei 2026
Antwoord van Hays Travel - Coventry
Hi Dana thank you for the lovely kind words these really are appreciated will make sure Katie is aware :)
Your assistant Katy was polite
Your assistant Katy was polite, helpful, professional and patient whilst dealing with us. Couldn't ask for more!
1 mei 2026
Antwoord van Hays Travel - Coventry
Hi Raymond thank you for the lovely kind words these really are appreciated will make sure Katie is aware :)
Holiday/Cruise booking
Rachel, was absolutely fantastic, her knowledge of the product she was selling was excellent, she answered all our questions and queries, she couldn't do enough for us. Highly recommend speaking to Rachel for your holiday bookings.
30 april 2026
Antwoord van Hays Travel - Coventry
Thank you so much Karl for your lovely feedback, this will be passed onto Rachael :)
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