What a great store this is (Coventry city centre) we was welcomed as we walked in and Sonia was our consultant asked a few questions as in what we were looking for and when we would like to go she... Toon meer
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Hays staff in the Coventry branch are always welcoming and friendly. I always book my package holidays and flights with Hays. They know me and I know them, which makes it an enjoyable way to book what... Toon meer
Bedrijf heeft geantwoord
Great service from Katie. Booking was easy and thorough. Have booked with Hays several times, always friendly, knowledgeable staff.
Sonia the manager dealt with our holiday request. She made sure what we were looking to do, she was able to put it all together. Good job done sonia and we are both looking forward to this special h... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
4 Smithford Way, CV1 1FX, Coventry, Verenigd Koninkrijk
- 02476993855
4,9
Uitstekend
589 reviews
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Holiday/Cruise booking
Rachel, was absolutely fantastic, her knowledge of the product she was selling was excellent, she answered all our questions and queries, she couldn't do enough for us. Highly recommend speaking to Rachel for your holiday bookings.
30 april 2026
Antwoord van Hays Travel - Coventry
Thank you so much Karl for your lovely feedback, this will be passed onto Rachael :)
Very helpful as was a complicated…
Very helpful as was a complicated booking because of the age ranges,mobility and dietary needs.
23 april 2026
Antwoord van Hays Travel - Coventry
Thank you so much for your lovely feedback :)
I always get amazing service at your…
I always get amazing service at your Coventry branch….the staff are so friendly-they know be by name now,they always find me the best deals.
26 april 2026
Antwoord van Hays Travel - Coventry
Thank you for your lovely feedback :)
Antwoord van Hays Travel - Coventry
Thank you for your lovely feedback :)
Sonia
Sonia, was quick, polite and extremely helpful. Made the process of booking a cruise simple.
12 april 2026
Antwoord van Hays Travel - Coventry
Thank you Michelle for your lovely feedback :)
Sonia is absolutely fantastic
Sonia is absolutely fantastic, so much knowledge, knows exactly what's she's doing always sends us amazing places
Could not recommend enough,x
19 april 2026
Antwoord van Hays Travel - Coventry
Thank you Laura for your lovely feedback :)
Very knowledgeable staff,friendly she…
Very knowledgeable staff,friendly she made it easy.
16 april 2026
Antwoord van Hays Travel - Coventry
Thank you Gary for your lovely feedback :)
With thanks Katie,
Yes we was very happy with Katie, she looked at a lot of hotel's for us.
We are going to Montenegro,
We are looking forward to it.
I would recommend Hays Travel in Coventry the staff are very helpful and friendly
Thank you Katie 5*
14 april 2026
Antwoord van Hays Travel - Coventry
Thank you for your lovely feedback :)
Antwoord van Hays Travel - Coventry
Thank you for the kind words :)
Disappointing
Have always previously been happy to give a honest good review but unfortunately not for our recent holiday. Good on selling but not after sales service. We felt left to our own devices with paperwork errors and mobility issues. The ‘buy back’ currency deal was misunderstood and anything over the £300 we now have to sell back elsewhere although purchased from Hays and within the 6 weeks
20 maart 2026
Review zonder uitnodiging
Antwoord van Hays Travel - Coventry
Hi Colin, We are sorry you feel this way and we have tried to contact you with regards to the currency return
Thanks again for the people out there
Thanks again for the people out there, always nice to people and.
And Rachel lovely
27 maart 2026
Antwoord van Hays Travel - Coventry
Thank you for your lovely feedback :)
Excellent service throughout the…
Excellent service throughout the holiday booking. Sonia really looked after our interests with thoughtful information and expertise.
31 maart 2026
Antwoord van Hays Travel - Coventry
Thank you so much Joan for your lovely feedback :)
Quiet area good shop to visit if you know what it is you require.
Quiet area, excellent staff, quick service, good knowledge of area required and total control of telephone conversations.
25 maart 2026
Antwoord van Hays Travel - Coventry
Thank you for your lovely feedback, we will pass this over to Chloe! :)
Antwoord van Hays Travel - Coventry
Thank you Susan for your lovely feedback :)
Very welcoming and knew the best hotels…
Very welcoming and knew the best hotels in the area that we wanted to go to
29 maart 2026
Antwoord van Hays Travel - Coventry
Thank you so much Karen for your lovely feedback :)
The staff are very knowledgeable and…
The staff are very knowledgeable and informative. I asked about some different destinations and offered their opinions, after a small discussion we came up a plan. Very helpful
27 maart 2026
Antwoord van Hays Travel - Coventry
Thank you Carl for your lovely feedback :)
Katie was very helpful and smiley
Katie was very helpful and smiley. It was a nice and easy experience booking our holiday.
28 maart 2026
Antwoord van Hays Travel - Coventry
Thank you so much for your lovely feedback!
Fabulous loved it
Fabulous loved it
But people with mobility problems
It’s no good for and should be explained loads of steps And walking even up to the restaurant
In winter bar shuts 10.30
Night club only open hour from 10 to 11
No good if you want more
Room got everything ypu need even cookers and microwave
Showers great
Cooking stuff
Taxi cheap to get around
Plenty choices on food and was good
Wine beer with meals
We definitely be going again
No much for children though if you have any
18 maart 2026
Antwoord van Hays Travel - Coventry
Thank you for your feedback :)
Sonia and her team were fab
Sonia and her team were fab , explained everything in detail , very happy
17 maart 2026
Antwoord van Hays Travel - Coventry
Thank you for your lovely feedback :)
Good friendly staff that helped me and…
Good friendly staff that helped me and my partner choose the right hoilday
23 maart 2026
Antwoord van Hays Travel - Coventry
Thank you so much for your lovely feedback :)
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