What a great store this is (Coventry city centre) we was welcomed as we walked in and Sonia was our consultant asked a few questions as in what we were looking for and when we would like to go she... Toon meer
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Hays staff in the Coventry branch are always welcoming and friendly. I always book my package holidays and flights with Hays. They know me and I know them, which makes it an enjoyable way to book what... Toon meer
Bedrijf heeft geantwoord
Great service from Katie. Booking was easy and thorough. Have booked with Hays several times, always friendly, knowledgeable staff.
Sonia the manager dealt with our holiday request. She made sure what we were looking to do, she was able to put it all together. Good job done sonia and we are both looking forward to this special h... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
4 Smithford Way, CV1 1FX, Coventry, Verenigd Koninkrijk
- 02476993855
4,9
Uitstekend
589 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very professional service agents in…
Very professional service agents in store, even conversing between agents to ensure the best advice, and best deal
Very polite, courteous and friendly, v
Helpful above and beyond with advice for after booking advice, and for any future trip potentially pending
Very helpful all round service including helpful advice concerning travel pre payment card usage and renewal
Special thanks to Rachael
20 maart 2026
Antwoord van Hays Travel - Coventry
Thank you for the kind words Kevin as always we are always here to help, Rachael :)
We were made welcome as soon as we…
We were made welcome as soon as we entered the store . Chloe was very efficient and made the purchase of our holiday very easy . Thank you Chloe.
15 maart 2026
Antwoord van Hays Travel - Coventry
Thank you so much for your lovely feedback :)
Extremely friendly and helpful service
Sonia, the Manager, was extremely friendly and helpful - exactly the holiday I hoped for was arranged very promptly.
14 maart 2026
Antwoord van Hays Travel - Coventry
Thank you so much for your lovely feedback :)
Antwoord van Hays Travel - Coventry
Thank you for your lovely feedback :)
Antwoord van Hays Travel - Coventry
Thank you for your lovely feedback :)
Wonderful Experience.
First time in a travel agents for about 10 years. Wonderful experience. Time was taken to go through all the options, different cabin options ( we booked a cruise). Nothing was too much trouble. Made to feel valued. Would highly recommend.
10 maart 2026
Antwoord van Hays Travel - Coventry
Thank you so much for your lovely feedback :)
Very helpful and efficient
Very helpful and efficient. As I am not very tech savvy I was reassured I will have help every step of the way with my booking. Thank you.
3 maart 2026
Antwoord van Hays Travel - Coventry
Thank you so much for your lovely feedback :)
Antwoord van Hays Travel - Coventry
Thank you so much Donna for your lovely feedback :)
Family holidays
Always a pleasure going into Hays at smithford Way.The girls go above and beyond to find our perfect holiday which is not easy as we often travel with a lot of family but they are very patient and look at all the options for us .
14 februari 2026
Antwoord van Hays Travel - Coventry
Thank you so much Robert for your lovely feedback :)
Sonia and Katie to the rescue
Following the cancellation of all flights going via Dubai, which we had booked direct with Emirates, Sonia and Katie came to our rescue and worked their magic to get us flights to New Zealand in time for our daughter's wedding. We can't thank them enough.
1 maart 2026
Antwoord van Hays Travel - Coventry
Thank you so much Andrew, we are so glad we got this sorted for you! Katie :)
Very helpful and welcoming
Very welcoming, patient and helpful as we didn't really know where we wanted to go or have exact dates as a starting point! Have ended up with a great cruise which we are so looking forward to.
23 februari 2026
Antwoord van Hays Travel - Coventry
Thank you so much for your kind words they really are appreciated and we are so happy we could help find you a holiday to be excited about :)
The travel advisor was very friendly
The travel advisor was very friendly, listened to what I wanted and was able to find me a holiday that met my requirements.
Chloe did all the booking for me and explained when I would get the tickets etc prior to my holiday.
I have always found the staff at Hays Travel to be friendly, knowledgeable and very efficient.
24 februari 2026
Antwoord van Hays Travel - Coventry
Thank you so much for your lovely feedback Jeanette :)
Everything was efficient and
Everything was efficient and, at the same time, friendly. Explanations were clear and professional.
23 februari 2026
Antwoord van Hays Travel - Coventry
Thank you Rick for your lovely feedback :)
staff worked to find the holiday
staff worked to find a holiday we wanted the only problem was with computer and printer speeds
22 februari 2026
Antwoord van Hays Travel - Coventry
Thank you for your feedback :)
The Coventry shop has always been the
The Coventry shop has always been the
Best wouldn't go anywhere else. Always go out of there way.
18 februari 2026
Antwoord van Hays Travel - Coventry
Thank you Alan for your lovely feedback :)
Antwoord van Hays Travel - Coventry
Thank you for your lovely feedback!
Katie was excellent
Katie was excellent, she spent a good while with us as we couldn’t decide what to do, she explained everything from being to end and found us two lovely holidays.
18 februari 2026
Antwoord van Hays Travel - Coventry
Thank you so much Jane, it is always a pleasure :) Katie
Antwoord van Hays Travel - Coventry
Thank you for your lovely feedback Peter!
Was able to get travel insurance for…
Was able to get travel insurance for one year. The manager Sonia was great
18 februari 2026
Antwoord van Hays Travel - Coventry
Thank you for your lovely comments, we will pass this on to Sonia!
Hays travel are great friendly helpful…
Hays travel are great friendly helpful team. They always find the holiday i want to suit my budget & requirements.
18 februari 2026
Antwoord van Hays Travel - Coventry
Thank you for your lovely feedback Michelle!
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