Hays Travel - Crosby Reviews 

Exactly what I want, somebody professional to sort my holiday out for me and my wife finding what we want when we want and we're we wanted. Erin was patient her lead questions obtained the information she required and within 5 minutes she had several choices for us. Everything at Hays is done for you all the booking and paperwork which at our age and not tech minded is brilliant and just what we want. Erin was patient and took time to make sure we understood everything,we have used Hayes before but will definitely be using the Crosby branch again.

Girls all very helpful at heys travel,

Very professional friendly efficient and helpful and very knowledgeable too.

Macy and Erin gave exceptional customer service. Macy helped me find a great holiday which I needed to check was ok with my 2 other travellers. When I called back to confirm, Erin was really helpful when I wanted to go ahead and book. Only down side was my phone is not compatible with the app, it's only a few years old so that shouldn't be the case.

Friendly helpful and knowledgeable staff. We were attended to by a young woman called Clare .

Laura who booked our holiday was so helpful and informative

Erin was very helpful and got us the exact holiday we wanted.

Erin was brilliant on booking my holiday, she was friendly, helpful and make booking such a easy and pleasant experience, hopefully she still there when I book my next trip.

The holiday package was explained very well by the Hays customer rep and my questions were fully answered. The rep helped me with uploading the Hays app onto my mobile phone which was appreciated. The rep had a very pleasant manner and communicated very well.

Always get a welcome when entering Hays , attended to promptly Erin was very pleasant and chatty, I was offered a drink

Once again very helpful got us what we wanted always very polite what more can I say but thank you

First time using a travel agent for many years and it was so much easier than booking a cruise holiday myself. A great experience and I will definitely be back!

Emily so helpful and friendly....all the staff are....but Emily arranged my very first holiday with Hays, so always use her

The customer service you receive is excellent. All very easy to book the cruise. Everything explained clearly and professionally. Many thanks for this.

Macy in Crosby shop was very helpful & very professional

Laura was fab understanding and responding to our budget and requirements with knowledge of the various resorts etc

Macy was amazing, very professional and knowledgeable, polite and helpful.

The advice and time the staff here is always appreciated.
We have used Hays for a few years now and never been disappointed.

They make life so easy , it's a fabulous Company . We can just walk away after arranging our holiday and start to look forward to it.

I had two holidays i wanted to look at and Laura answered all the questions I asked and gave me all the information I needed. She booked one of the holidays and made a reservation on a second one. Thanks for your help.

This is our 2nd time of booking a holiday with Hays so we knew wed be looked after well. Erin was our guide and she was so patient with us. Nothing too much trouble. She got us the information we needed and contacted us via email and phone. We visited the Crosby branch and she explained everything we needed for our city break.