Hays staff are very professional and went the extra mile to find our holiday. They kept us informed of changes made due to water levels in the Rhine. Macy and Emma ensured we had all paperwork befo... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Extremely friendly, knowledgeable and professional staff make booking a holiday so easy. I was able to book the exact package I had seen on line. They even sorted out cancelling my airport transfers w... Toon meer
Bedrijf heeft geantwoord
Laura was very welcoming and helped us find a cruise within our budget. She explained everything to us and is arranging our transport to Southampton. It was a very enjoyable visit with a great outcome... Toon meer
Bedrijf heeft geantwoord
Exactly what I want, somebody professional to sort my holiday out for me and my wife finding what we want when we want and we're we wanted. Erin was patient her lead questions obtained the information... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
34 Liverpool Road, L23 5SF, Crosby, Verenigd Koninkrijk
- 01514386605
4,9
Uitstekend
770 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I got the holiday i was hoping for…
I got the holiday i was hoping for within the budget I had
14 juni 2026
Antwoord van Hays Travel - Crosby
Thank you for a lovely review! - Claire :)
Just booked another holiday
Went yesterday 14th June 2026 and I booked another holiday for next year with Erin.
I have booked quite a number of holiday with Erin. Erin is great to deal with. Very knowledgeable, friendly with a bubbly personality. First class.
13 juni 2026
Antwoord van Hays Travel - Crosby
Thanks Donna for your lovely review! Glad we got you booked again! - Erin :)
Erin in Crosby branch was very helpful…
Erin in Crosby branch was very helpful and friendly. We wanted to stay in Paris for a few days after going to Disneyland, Paris with my daughter.
I was not sure where to stay and Erin was very patient with me. I was really impressed by her and she stayed late after work to complete my booking.
5 juni 2026
Antwoord van Hays Travel - Crosby
Thankyou so much for your lovely review Ian, It was my pleasure, Im always happy to help! -Erin :)
Always get great experience in the…
Always get great experience in the Crosby branch. Greeted with warm welcome and smile.
10 juni 2026
Antwoord van Hays Travel - Crosby
Hiya Carol, Thank you so much! It was my pleasure :) - Macy
Macy was fabulous 👌
Macy was fabulous when booking our trip. Nothing was too much trouble.
31 mei 2026
Antwoord van Hays Travel - Crosby
It was my pleasure Lynnda! Thank you for such a nice review :) - Macy
Maisey was excellent finding me the…
Maisey was excellent finding me the holiday and patient with me thankyou too Erin who I booked it in store Crosby village
7 juni 2026
Antwoord van Hays Travel - Crosby
Thank you Noreen!! Glad we got you booked.. time to look forward now :)
Staff Very helpful
Very helpful, organised everything we needed, looking forward to our cruise with Fred Olsen x
4 juni 2026
Antwoord van Hays Travel - Crosby
Thank you for your kind review! It was a pleasure :)
Cruise Booking
Booked another Cruise with Hays travel Crosby were we receive excellent customer service.Macy was very informative,professional and a very positive.No hesitation in booking further holidays with Hays.
2 juni 2026
Antwoord van Hays Travel - Crosby
It was my pleasure, always happy to help Cheryl! Thank you for a lovely review :) - Macy
Antwoord van Hays Travel - Crosby
Thank you for your lovely review Eileen! It was my pleasure! - Emily :)
Macy as always found another holiday…
Macy as always found another holiday for me , no problem looking and sorting it out 😁
24 mei 2026
Antwoord van Hays Travel - Crosby
Thanks Jackie for your lovely review! Glad we got you booked once again!!! - Macy :)
Macy was very helpful and didn’t push…
Macy was very helpful and didn’t push us to book, helped us when we did decide on a holiday
24 mei 2026
Antwoord van Hays Travel - Crosby
Thank you so much!! Glad we got you booked! :) - Macy
Antwoord van Hays Travel - Crosby
Thanks Lois for your lovely review!! :) - Emily
The lady who helped me was…
The lady who helped me was enthusiastic, friendly and helpful
17 mei 2026
Antwoord van Hays Travel - Crosby
Thank you so much for your lovely review!! :) - Laura
Antwoord van Hays Travel - Crosby
Thank you for your review! :)
Im deaf Nicole went exta mile she had…
Im deaf Nicole went exta mile she had to constantly repeat herself lovely young lady
13 mei 2026
Antwoord van Hays Travel - Crosby
Hi Thomas, Thank you so much! It was lovely meeting you 😊 - Nicole
Antwoord van Hays Travel - Crosby
Thank you for your kind review :)
Antwoord van Hays Travel - Crosby
Thank you so much for your lovely review!! :) - Macy
Macy is amazing !
Macy is amazing ! I always use the Crosby branch and Macy always listens to what you need and what your looking for and will always provide you will different options ! They are also very professional and take care of you as your trip arrives and always take feedback onboard to.
2 mei 2026
Antwoord van Hays Travel - Crosby
Thank you so much Dawn, it was my pleasure as always! - Macy
It all went well
It all went well. Emma was more than helpful and arranged everything quickly.
29 april 2026
Antwoord van Hays Travel - Crosby
Hi Philip, thank you for your lovely review! It was my pleasure :) - Erin
Staff are very helpfull
22 april 2026
Antwoord van Hays Travel - Crosby
Thanks joe for your lovely review once again! :) - Macy
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.