Excellent customer service! We had been searching for the perfect holiday for over a month with no luck. We popped into Hay’s and were greeted by the very helpful and knowledgeable Sandra, who listene... Toon meer
Bedrijf heeft geantwoord
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Great, very approachable friendly staff. Fab price for my once in a lifetime holiday with my daughter to Thailand, something that we never thought we could ever do. Deborah and the lovely new girl h... Toon meer
Bedrijf heeft geantwoord
Lauren was fantastic from start to finish. Once she understood exactly what I was looking for, she took the time to find options that suited me perfectly, resulting in a fantastic holiday that she... Toon meer
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Just left it to the experts, told them what we were looking for and had a fantastic choice of resorts & hotels to choose from. Before I knew it, we were all booked up, had seats & boarding passes etc... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
Unit 29 Teviot Walk, G67 1NG, Cumbernauld, Verenigd Koninkrijk
- 01236885444
5,0
Uitstekend
775 reviews
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Antwoord van Hays Travel - Cumbernauld
Good morning Kathleen thank you so much for the lovely review we appreciate you choosing to book with us. Lauren :)
Follow Up
Very helpful, friendly & i am pleased with my booking. Great follow up service as well.
30 augustus 2025
Antwoord van Hays Travel - Cumbernauld
Thanks so much for the review Barrie it was a pleasure getting you all organised and we appreciate you choosing to book with us :)
On the ball.
Lauren was on the ball from the moment we called and by the end of the day had us all booked with no fuss for us at all. Would highly recommend Hays Cumbernauld every time.
30 september 2025
Antwoord van Hays Travel - Cumbernauld
Thanks so much for the lovely review Ann it was a pleasure getting you guys all booked up. Lauren :)
The agent that we dealt with was very…
The agent that we dealt with was very helpful and knowledgeable a pleasure to deal with.
27 september 2025
Antwoord van Hays Travel - Cumbernauld
Thank you for your kind feedback! It was a pleasure booking your holiday :)
Evelyn was incredible
Evelyn was incredible so helpful and made the whole experience go seamlessly
17 september 2025
Antwoord van Hays Travel - Cumbernauld
Thank you for your kind feedback :)
Staff at the Cumbernauld branch we very…
Lauren and Staff at the Cumbernauld branch we very friendly and helpful . Always happy to answer any questions either on the phone or in branch . Looking forward to my holiday in November and our family will definitely be using Hays for your holidays .
20 september 2025
Antwoord van Hays Travel - Cumbernauld
Thanks so much for your kind feedback
Excellent customer service at the Cumbernauld branch branch
I had a very good, positive experience with Lauren at the Cumbernauld branch. Lauren was really helpful over the phone and confirmed all details before I went into the branch. I was delighted with the value of the trip and the extra special touches included which I would never have had if I’d booked the trip independently.
17 september 2025
Antwoord van Hays Travel - Cumbernauld
Thank you for your lovely feedback! It was a pleasure booking your special trip :)
I visited the Cumbernauld branch and…
I visited the Cumbernauld branch and saw Deborah she was amazing I gave her a few details of what I was looking for.
It was a cruise, and she got back to me almost immediately with a fantastic offer we booked and then she dealt with absolutely everything. It was fantastic.
18 september 2025
Antwoord van Hays Travel - Cumbernauld
It was so lovely to see you and Tommy again and catch up and it was an absolute pleasure to get you all booked up. Deborah :)
Was attended to very quickly and…
Was attended to very quickly and efficiently with a smiling face .
18 september 2025
Antwoord van Hays Travel - Cumbernauld
Thank you for such positive feedback.
It was a pleasure to help.
Lauren
Unbelievably great service
Unbelievably great service. After discussing our preferences, Deborah found us the perfect holiday at the perfect price. She organised hard copies of all the paperwork and booked our seats on the plane.
Cannot praise her highly emough.
17 september 2025
Antwoord van Hays Travel - Cumbernauld
Thanks so much Ronnie it's always a pleasure to get you guys booked up. Happy Holidays. Deborah x
Friendly knowledgeable consultant.
14 september 2025
Antwoord van Hays Travel - Cumbernauld
Thank you so much for the lovely feedback! Hope to see you in store again soon.
Last minute success
Evelyn was very helpful and patient. Took time to find us a holiday to fit in with our tight last minute schedule
13 september 2025
Antwoord van Hays Travel - Cumbernauld
Thank you for such positive feedback. It was a pleasure to help.
Evelyn
Really helpful and really good service
11 september 2025
Antwoord van Hays Travel - Cumbernauld
It was a pleasure to make your booking Joanna. Look forward to seeing you in store again soon.
Lauren was very helpful
Lauren was very helpful, got everything I wanted for my once in a lifetime holiday the price was very reasonable and her knowledge was outstanding.
2 september 2025
Antwoord van Hays Travel - Cumbernauld
thanks for your kind feedback . it was a pleasure to get you booked
Excellent customer service.
Service was excellent. The staff went beyond what I expected despite the problems they were experiencing with the computer system.
31 augustus 2025
Antwoord van Hays Travel - Cumbernauld
thanks so much for your kind feedback. It was a pleasure to get you booked
Hays holiday time
Hi just booked again with Deborah she knows us so well now but I must say all the staff are all very welcoming and helpful I will always stick with this team x
4 september 2025
Antwoord van Hays Travel - Cumbernauld
Always a pleasure to see you in store. Thank you for our lovely cakes and card.
Our experience was 10/10
Our experience was 10/10! Our helper assisted us find a holiday within minutes! Excellent service!
3 september 2025
Antwoord van Hays Travel - Cumbernauld
Thank you for such positive feedback. It was a pleasure to help.
The staff were so friendly and helpful
The staff were so friendly and helpful, couldn't have been any nicer .
31 augustus 2025
Antwoord van Hays Travel - Cumbernauld
It was a pleasure dealing with you :) Hope to see you in store again soon.
Great service
I called early on Sunday by chance and shop had just opened. Leanness asked if she called me back and she did within 10 mins and sorted my holiday out without any problems
25 augustus 2025
Antwoord van Hays Travel - Cumbernauld
Thank you for the lovely feedback Elaine :) Hope to deal with you again in the future.
Excellent service as always …
Been booking with Hays since they took over from Thomascook never had any issues staff are lovely n very helpful when booking a holiday,found the perfect holiday for my friend who has a disability n Myself for next July cant wait not been since July 2023
27 augustus 2025
Antwoord van Hays Travel - Cumbernauld
Thank you for such positive feedback. Always a pleasure to see you in store.
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