Excellent customer service! We had been searching for the perfect holiday for over a month with no luck. We popped into Hay’s and were greeted by the very helpful and knowledgeable Sandra, who listene... Toon meer
Bedrijf heeft geantwoord
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Great, very approachable friendly staff. Fab price for my once in a lifetime holiday with my daughter to Thailand, something that we never thought we could ever do. Deborah and the lovely new girl h... Toon meer
Bedrijf heeft geantwoord
Lauren was fantastic from start to finish. Once she understood exactly what I was looking for, she took the time to find options that suited me perfectly, resulting in a fantastic holiday that she... Toon meer
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Just left it to the experts, told them what we were looking for and had a fantastic choice of resorts & hotels to choose from. Before I knew it, we were all booked up, had seats & boarding passes etc... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
Unit 29 Teviot Walk, G67 1NG, Cumbernauld, Verenigd Koninkrijk
- 01236885444
5,0
Uitstekend
775 reviews
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Thanks again to Deborah 2 holidays…
Thanks again to Deborah 2 holidays booked no problem all done with a smile airport assistance booked too the girls in here really know their stuff and always make you feel welcome nothing is to much trouble thanks to all in Cumbernauld always a pleasure to come in and come out with everything sorted 😀😎
19 november 2025
Antwoord van Hays Travel - Cumbernauld
Thanks so much for your kind feedback. It was a pleasure to get you booked
Excellent Service from Sandra Graham
My friends and I went into the Hays store to book a holiday to Tenerife. The staff were under immense strain as the internet connection was very poor. This seems to be ongoing as I was in this Cumbernauld store a few weeks ago.
However Sandra Graham worked for 3 hours to help us. Eventually after much frustration, she managed to book us or holiday on a colleague's phone. Full marks to Sandra for her perseverance and I would suggest that Head Office try to sort their internet.
14 november 2025
Antwoord van Hays Travel - Cumbernauld
Hi Judy , Thank you so much for your kind feed back and your patience yesterday . It was a pleasure to get you and your friends booked and we will pass on your comments to head office.
Antwoord van Hays Travel - Cumbernauld
Thank you for such positive feedback. It was a pleasure to help.
Excellent service as always
Excellent service as always. The girls really go over and above to ensure I have the perfect holiday
7 november 2025
Antwoord van Hays Travel - Cumbernauld
Thank you for such positive feedback. Its always a pleasure to help.
Very friendly and professional service
Very friendly and professional service, Nothing was too much trouble and all questions answered.
5 november 2025
Helpful friendly staff with plenty of…
Helpful friendly staff with plenty of knowledge of the booking
27 oktober 2025
Antwoord van Hays Travel - Cumbernauld
Thanks so much for your lovely comments we really appreciate you booking with us again :)
The service was first rate took time to…
The service was first rate took time to explain the options and answer the questions I raised .very helpful and informative.
1 november 2025
Antwoord van Hays Travel - Cumbernauld
Thank you for your kind feedback ! Hope you are looking forward to your next trip :)
Travel agent Cumbernauld
From entering the travel agent we we're greeted by Lauren, we where made very welcome and Lauren was very helpful and explained all about the holiday we were looking at. Hays travel Cumbernauld very helpful and continuous staff..
30 oktober 2025
Antwoord van Hays Travel - Cumbernauld
thanks so much for your kind feedback
Evelyn was more than accommodating with…
Evelyn was more than accommodating with my queries, customer service was amazing!
25 oktober 2025
Antwoord van Hays Travel - Cumbernauld
Thank you for such positive feedback. It was a pleasure to help.
Evelyn :)
Antwoord van Hays Travel - Cumbernauld
Thank you so much for your kind feedback.
Caring Staff .
This was a booking that had some problems,
The staff were able to overcome the difficulties, and all the while we’re aware of me the customer and the importance of making me aware of the status of the booking.
25 oktober 2025
Antwoord van Hays Travel - Cumbernauld
Thank you for your patience while we sorted your booking! We hope you have a lovely cruise :)
Everyone is so kindly and helpful,we…
Everyone is so kindly and helpful,we always use Hays
16 oktober 2025
Antwoord van Hays Travel - Cumbernauld
Thank you for such positive feedback. It was a pleasure to help.
They will find your happy place
Welcoming staff. They do their best to find the holiday that suits us.
18 oktober 2025
Antwoord van Hays Travel - Cumbernauld
Thank you for your kind feedback :)
Antwoord van Hays Travel - Cumbernauld
Thank you for your kind feedback :)
Antwoord van Hays Travel - Cumbernauld
thanks so much for your kind feedback
The girls were were friendly and…
The girls were were friendly and helpful with anything I asked about with no pressure to book x
9 oktober 2025
Antwoord van Hays Travel - Cumbernauld
Thank you for the lovely feedback :) Hope to see you in store again soon
Great service
Oceane dealt with my enquiry and then our booking and all was done quickly and smoothly. Great service.
7 oktober 2025
Antwoord van Hays Travel - Cumbernauld
Thank you for such positive feedback. It was a pleasure to help.
Antwoord van Hays Travel - Cumbernauld
Thanks for your kind feedback. It was a pleasure to get you booked.
Representative was very helpful and…
Representative was very helpful and pleasant. We were unsure of where we wanted to go and she was great at helping us to choose to get exactly what we wanted.
5 oktober 2025
Antwoord van Hays Travel - Cumbernauld
Thanks so much Phyllis was lovely to meet you and get you guys all booked up. Deborah :)
Staff efficiency
Deborah was very efficient and listened carefully to our requests. She offered helpful suggestions and we left very satisfied after booking our holiday
4 oktober 2025
Antwoord van Hays Travel - Cumbernauld
Thanks so much Jim it is always a pleasure to chat with you guys and get you all booked up. thanks for choosing to book with us. Deborah :)
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