Donna got back to me straight away with dates, prices, accommodation and choices of payment plans. This made my booking completely hassle free. Plus, Donna has been there to answer any questions I’ve... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I gave Donna my preference on the holiday and dates. This was done straight away for me all booked and best flight times makes all the difference. Very grateful to Donna for providing me with great ad... Toon meer
Donna was very knowledgeable and helpful which put me at ease. We haven't been abroad for a number of years and she took the time to answer any questions I had. Overall pleasant and enjoyable experien... Toon meer
Bedrijf heeft geantwoord
I've been using Donna Payne for approx 5 years now. She is an absolute diamond, and I wouldn't go to anyone else. She has been so helpful and had guided me through every booking. I have and will alway... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
Personal Travel Consultant Donna Payne, G60, Glasgow, Verenigd Koninkrijk
- 1415303669
5,0
Uitstekend
771 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
5 🌟as always Donna goes above and…
5 🌟as always Donna goes above and beyond to make sure everything is covered absolutely fabulous !
13 februari 2026
Antwoord van Hays Travel - Donna Payne
thanks Trish x
Hays is very at pulling everything you…
Hays is very at pulling everything you need for your holiday overall an excellent experience
11 februari 2026
Antwoord van Hays Travel - Donna Payne
thanks Nick x
Booking Lake Garda with Donna
Donna is very informative and explains the booking process easily, very happy with the service we receive. Thank you
10 februari 2026
Antwoord van Hays Travel - Donna Payne
thank you xx
Fjords Cruise Iona
What an easy process From Enquiring to Booking..Took on board our requirements and requests..Communication between Donna and ourselves during this process was 100% on point ..Donna goes above and beyond for her customers..And I'm not easy to please .Would Highly Recommed using Donna At Hays for all your travel needs ..
7 februari 2026
Antwoord van Hays Travel - Donna Payne
thanks Susan x
Travel agent donna payne was amazing…
Travel agent donna payne was amazing from beginning to end if booking our cruise… really friendly
6 februari 2026
Antwoord van Hays Travel - Donna Payne
thank you Tracey x
Booking with donna…
One message to Donna and everything is booked hassle free can do it from your armchair
6 februari 2026
Antwoord van Hays Travel - Donna Payne
thank you x
Found the holiday we wished for and…
Found the holiday we wished for and overcame flight issues for us
A very personal approach from Donna
Can't wait
27 januari 2026
Antwoord van Hays Travel - Donna Payne
thanks Karen x
Love someone else looking at all the…
Love someone else looking at all the options and giving good ideas and choices.
25 januari 2026
Antwoord van Hays Travel - Donna Payne
thanks Morag x
Excellent Service
Thanks Donna for the excellent service and the thorough detail for my cruise enquiry.
Amazing service as always.
31 januari 2026
Antwoord van Hays Travel - Donna Payne
thank you Stephen xx
Antwoord van Hays Travel - Donna Payne
thank you x
Antwoord van Hays Travel - Donna Payne
Thank you so much Trish x
1st Class Experience with Hayes
This is the first time I have used Hayes Travel, was recommended by my Sister-in-law. Donna was excellent, answering all my questions and making the whole booking process (party of 9) completely stress free. Wouldn’t hesitate to recommend!
27 januari 2026
Antwoord van Hays Travel - Donna Payne
Thank you so much Jackie x
Great service
Donna always provides excellent service by helping us when we are choosing our holiday by providing helpful information & providing a good amount of choices within our budget. 7 night cruise booked for May 😎
26 januari 2026
Antwoord van Hays Travel - Donna Payne
Thanks again Trisha x
Donna is really helpful and provided a…
Donna is really helpful and provided a great choice of options and advise to help us decide on our holiday.
24 januari 2026
Antwoord van Hays Travel - Donna Payne
thank you Paul x
Excellent help from Donna
Donna was brilliant! Helped with any questions I had (and I had a lot!) and talked me through everything. She has also offered continue help even after booking. Would definitely recommend!
22 januari 2026
Antwoord van Hays Travel - Donna Payne
Thank you so much x
very helpful with our booking…
Donna was very helpful with our booking as it’s our first cruise
20 januari 2026
Antwoord van Hays Travel - Donna Payne
thanks Carol x
Great experience from Donna st Hays travel
Donna was able to discuss different hotels due to personal experience. She was quick to get back to me and got the best price possible.
15 januari 2026
Antwoord van Hays Travel - Donna Payne
thank you Maria x
Donna at hays travel best consultant…
Donna at hays travel best consultant for holidays
11 januari 2026
Antwoord van Hays Travel - Donna Payne
thanks Lee x
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.