Hays Travel - Donna Payne Reviews 

the agent donna was very knowledgeable about the resort and really great service

Have booked a few holidays now with Donna Payne , her deals are great , when asked any questions she is very knowledgeable and efficient, if I had any concerns she always helps quickly , defo recommended and will continue to use in the future

We are returning clients of Donna's, yet again she has checked various countries and accommodation for us until the ideal holiday is found. Can't wait for recent booking date to arrive in the knowledge that we have never been disappointed with any holiday booked. June is a bit to far away so you may well hear from us shortly !!!

I can't recommend Donna highly enough with many years of experience in the travel industry. She helped me plan a multi destination holiday across 3 places in the USA. Her expertise and attention to detail made the whole process effortless. If you want someone who really knows travel and goes the extra mile to find the best options Donna is the person to talk to.

Donna was very informative in terms of options for holidays and in helping us refine what we were looking for. She made the booking process smooth and answered all of our questions very quickly!

Donna certainly goes above and beyond to get the best holiday that suits all our needs totally recommend you give her a bell for your next adventure 😎

If I could give 10 stars I would, Donna at Hays Travel has been booking our holidays for a number of years now, she literally has the patience of a saint and goes above and beyond to get the best deals and has recommended and booked some places we only would have dreamed of, if it wasn’t for her many years of experience.

Donna Payne provided a very good service and attended to our needs in a timely manner.

Donna is very helpful, knowledgeable and gets you the best price on a holiday that she possibly can and u don’t have to do anything which helps when u don’t no what u are looking for

Donna was informative and clear when giving us information

Excellent, Donna does all the hard work. One phone call and we were all sorted! Superb service!

Always a pleasure dealing with Donna she goes above and beyond with our travel arrangements.

Donna has been fantastic to work with. She made planning our upcoming trip so easy and stress-free. Her attention to detail and quick responses have been amazing. We can’t wait for our holiday—thanks, Donna ⭐️

Donna always goes over and above the call of duty, even looked for our holiday on a Saturday evening. She even arranges airport assistance for our son, without us even having to ask. We have used her service a few times now and she never disappoints. Thanks Donna

We were referred by a family friend and got in contact with Donna. From the onset, Donna was very helpful and very knowledgable and was able to advise us what would be the best holiday for us in terms of things we wanted factors in and things like reducing the amount of travel time etc. Donna was available 24/7 to answer any questions we had and she took every one of our wishes into consideration and helped to book and plan our dream holiday. We would recommend Donna to anyone looking to book a holiday, we will certainly be in touch for our next adventure :) a big thanks again to Donna!

Donna was absolutely fabulous in helping us plan our holiday to Thailand . She was so patient in helping us choose the right area / flights etc . As first time travellers to Thailand, we were so grateful for all the advice and tips we received!! I would not hesitate to book again , and highly recommend booking with Hays

Donna's customer service is outstanding no is a bother for her I am always happy to book my holidays with her 😁

Donna is fantastic. Always goes out of her way to help. Highly recommended