Donna got back to me straight away with dates, prices, accommodation and choices of payment plans. This made my booking completely hassle free. Plus, Donna has been there to answer any questions I’ve... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I gave Donna my preference on the holiday and dates. This was done straight away for me all booked and best flight times makes all the difference. Very grateful to Donna for providing me with great ad... Toon meer
Donna was very knowledgeable and helpful which put me at ease. We haven't been abroad for a number of years and she took the time to answer any questions I had. Overall pleasant and enjoyable experien... Toon meer
Bedrijf heeft geantwoord
I've been using Donna Payne for approx 5 years now. She is an absolute diamond, and I wouldn't go to anyone else. She has been so helpful and had guided me through every booking. I have and will alway... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
Personal Travel Consultant Donna Payne, G60, Glasgow, Verenigd Koninkrijk
- 1415303669
5,0
Uitstekend
771 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Donna was very helpful as always very…
Donna was very helpful as always very happy with the service and price. Thanks again 😀
26 november 2025
Antwoord van Hays Travel - Donna Payne
thank you so much x
Patience of a saint!
Donna was very patient with me while I changed my mind at least 10 times! I couldn’t believe the fantastic deal she got me and I had to snap it up! Amazing ❤️
3 december 2025
Antwoord van Hays Travel - Donna Payne
thanks Sharon xx
I saw an advert on Facebook
I saw an advert on Facebook, contacted Donna and booked it
25 november 2025
Antwoord van Hays Travel - Donna Payne
thank you so much x
Personal touch makes the difference
I have used Donna a few times and each time she has exceeded my expectations, not only in standard and destination but also in price. I have recommended Donna to a few friends who have also agreed with my recommendation.
25 november 2025
Antwoord van Hays Travel - Donna Payne
your a star Karen, thank you so much x
Donna’s magic
Donna got straight to work as soon as I messaged her. We had our trip to Disneyland Paris booked within an hour.
Thank you Donna.
26 november 2025
Antwoord van Hays Travel - Donna Payne
thank you so much x
Fantastic service from start to finish
Fantastic service from start to finish. No hard sell, just honest offers and great prices. Donna your a diamond.
25 november 2025
Antwoord van Hays Travel - Donna Payne
thank you xx
Well done and thanks again donna
1 november 2025
Antwoord van Hays Travel - Donna Payne
thank you once again x
Donna took on board what I had asked…
Donna took on board what I had asked for and to my great delight returned with a holiday that we are looking forward to.I would certainly be contacting Donna for any future holidays that we were planning
22 november 2025
Antwoord van Hays Travel - Donna Payne
thank you Stephen x
They give you what you ask for
19 november 2025
Antwoord van Hays Travel - Donna Payne
thank you Helen x
Best in the business
Donna could not have been more helpful. She went above and beyond. I will definitely be booking with her again. I would certainly recommend Donna travel consultant @ Hays travel
18 november 2025
Antwoord van Hays Travel - Donna Payne
Thanks Leo x
Donna is always helpful in helping me…
Donna is always helpful in helping me choose our hols
15 november 2025
Antwoord van Hays Travel - Donna Payne
thanks Anne x
Very professional quick and efficient…
Very professional quick and efficient service from Donna
30 oktober 2025
Antwoord van Hays Travel - Donna Payne
thanks Mary x
Antwoord van Hays Travel - Donna Payne
thank you Jane x
Excellent experience
The staff couldn't have been any more helpful very polite honest and extremely professional making my mind at ease with answering all my questions and giving us some excellent advice.
30 oktober 2025
Antwoord van Hays Travel - Donna Payne
thank you so much x
multi generational family holiday
We booked a multi generational family holiday with different departing airports with Donna. Donna has been honestly incredible throughout. Her pace of work can only be described as rapid! I've never booked anything so quickly and with such confidence. Incredible experience. Saved me so much time. Delighted.
24 oktober 2025
Antwoord van Hays Travel - Donna Payne
thank you so much Wendy x
Donna has aways been helpfully and…
Donna has aways been helpfully and tried her best to get what holiday I want that’s why I go back to her for bookings
21 oktober 2025
Antwoord van Hays Travel - Donna Payne
thank you so much Connie, appreciate this so much xx
Another great booking experience
Having booked holidays before with Donna we knew that the service we would get would be top notch and we weren't disappointed, took me through all options and got me the best deal possible, we couldn't recommend her highly enough, brilliant from start to finish.
24 oktober 2025
Antwoord van Hays Travel - Donna Payne
thank you once again William x
Donna was very helpful and managed to…
Donna was very helpful and managed to get us a fabulous price for a cruise.
22 oktober 2025
Antwoord van Hays Travel - Donna Payne
thank you Michelle for booking, I do appreciate this xx
Again booked with Donna as I feel donna…
Again booked with Donna as I feel donna always goes above and beyond outstanding customer service as always well done donna
17 oktober 2025
Antwoord van Hays Travel - Donna Payne
thank you Julie x
Friendly professional service
Friendly, considerate, professional that listened and understood the requirements. Donna listened to our expectations and hopes for our holiday and provided lots of options in our budget (and slightly above). Now looking forward to our holiday with much anticipation. Thanks Donna, you are brilliant at what you do.
Must have the patience of a saint :-)
16 oktober 2025
Antwoord van Hays Travel - Donna Payne
thank you George x
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.