Hays Travel - Donna Payne Reviews 

Friendly, reliable and personalised service, would recommend Donna without a doubt.

Donna's service consistently exceeds expectations, prompting my partner and me to exclusively utilize her services for holiday bookings. Over the past three years, we have entrusted Donna with approximately seven to eight holiday arrangements. Each trip has been exceptional, a testament to Donna's extensive destination knowledge. We now forgo services like Tui, given that every holiday Donna has arranged has been flawless, in contrast to the problematic experiences encountered with Tui. We have developed a strong rapport with Donna, akin to a long-standing friendship, which fosters significant trust. We highly recommend Donna to our network, emphasizing the ease and stress-free experience she provides, even for novice travelers.

Donna was great, always finding the best deals and makes booking a holiday stress free

Excellent service as per usual with Donna. She patiently sends all the information requested due to us changing our mind several times! Never a bother, Thanks Donna

Donna just makes everything easy. Absolutely excellent service as usual.

Donna was absolutely fantastic at getting me the holiday and hotel we wanted

Our experience was perfect. Donna was so helpful and understand exactly what we were looking for, she found a number of options to choose from and are looking forward to our holiday.
Her expertise and knowledge of the resort was excellent. She will now be my go to for holidays

Donna was very helpful trying different dates & options for me keeping in contact via email & messenger very straightforward booking thank you

Donna is the most helpful agent. My mind put at rest with all her advice

Donna is an amazing Travel Agent - always on hand for any questions needing answered - feel so at easy speaking to her.

Donna was great ,we got our holiday where we wanted and at a great price and great quick service 10/10

Donna was fantastic as always helping us get a special trip booked to suit all the family.

Donna was recommended to us by family and was very helpful and efficient and provided excellent service.

I contacted Donna regarding making a booking. Donna got back to me right away. My booking was made within minutes and all done from the comfort of my home. Highly recommend.

This is the second time I have booked with Donna and what a fantastic service. I told Donna where and when we would like to go and she found us the best deal, such an easy seamless experience. I was actually panicking I had forgotten something before I left as Donna had done it all taking all the stress out of it. I also recommend her to my mum and dad who now also use Donna to book their holidays and they are also over the moon with the service recieved as they struggle with everything being online now.

Donna was great. This is my second time of booking directly with Donna. Very simple and easy process. I have recommended her to friends.

Donna always goes the extra mile when we book with her an asset to Hays that's for sure :-)

I’ve been booking holidays with Donna for such a long time now, wouldn’t dream of going anywhere else, she is so professional, courteous and always gets the bargain holidays,

Speedy and amazing service from Donna

Donna was very helpful and very happy with the service provided.