My partner and I have been thinking about a long trip to explore Canada for a while, so we popped into the Hays shop in Strand Street, Douglas. Thinking we would just be picking up a couple of brochur... Toon meer
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Thanks to Elise she helped very incredibly quick to help my partner get back from Palma after missing her flight. 5 STAR SERVICE FROM HER !!! Will be back to book are family holiday in October with... Toon meer
Bedrijf heeft geantwoord
Being a regular customer in your Douglas Isle of Man branch I’m well known to the staff. Thus being said it’s such a lovely family branch as the staff are so welcoming, friendly and very helpful and... Toon meer
Bedrijf heeft geantwoord
We were assisted with booking our holiday by Tom in the Douglas branch of Hay’s Travel. He is extremely helpful and efficient . We are an older couple and not confident with technology, but we didn’t... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
7/7a Strand Street, IM1 2ED, Douglas, Verenigd Koninkrijk
- 01624 671155
4,8
Uitstekend
409 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Knowledgeable and Helpful
Great experience booking my cruise with Hays Travel! Louisa made everything effortless and stress-free. She was very knowledgeable, explained all the options, and kept me updated from start to finish. Highly recommend them for anyone planning a holiday or cruise.
8 oktober 2025
Antwoord van Hays Travel - Douglas
Thank you so much for your kind review - we appreciate all of your comments and strive to provide the very best service to all of our clients. With kind regards, Louisa
Fantastic experience
I would never use any other company but Hays Travel - Douglas. From the minute you walk through the door you are greeted by the pleasant staff. I called into the branch last week and as I walked in the Branch Manager Sandy was just going for lunch. She done nothing more but turn around took her coat off and helped me with my enquiry ! I had the pleasure of Sandy booking my next Cruise this week and again she went above and beyond to find me the perfect Deck/Cabin etc. Your company should be so proud to have members of staff like Sandy, always helpful and approachable, a real credit to Hays! This is why I return again and again to book through you. Keep up the amazing work Sandy, you're a pleasure to deal with.
Tracey x
30 september 2025
Antwoord van Hays Travel - Douglas
Thank you so much for the lovely review Tracey 😊Means so much and really is appreciated.
Sandy x
Very helpful and sorted everything out…
Very helpful and sorted everything out for me and printed paperwork off which was great,very polite and explained things perfectly ,
23 september 2025
Antwoord van Hays Travel - Douglas
Thank you for your lovely review. I will make sure this is passed onto Tom .
Much appreciated.
Sandy Hodgkinson
Store Manager
Antwoord van Hays Travel - Douglas
Thank you for the review, Chris, very much appreciated! Louisa
Great service, excellent value
We were immediately assisted by Louisa in the Douglas, Isle of Man branch : she was excellent. Louisa had personal and detailed knowledge of where we want to visit which made us reassured about our destination. All of our questions were answered and we felt very well cared for. Top marks !
13 september 2025
Review zonder uitnodiging
Antwoord van Hays Travel - Douglas
Thank you for your review, David, it was my pleasure helping you organise your holiday! Louisa
Great service, excellent value.
We were assisted immediately and Louisa was an excellent advisor. Louisa had personal knowledge of our destination and was very helpful about every aspect of our planned holiday. Our chosen package is very good value and being able to fly from Liverpool is a big advantage for us. Personal service is an important factor and our experience was immeasurably better than booking a holiday online.
14 september 2025
Antwoord van Hays Travel - Douglas
Thank you so much for your review, it is very much appreciated and it was my pleasure organising your holiday for you. Louisa
Sandra was brilliant from start to…
Sandra was brilliant from start to finish explained everthing . Brilliant price.
10 september 2025
Antwoord van Hays Travel - Douglas
Thank you so much for your lovely review.
It really is appreciated.
Sandra
Thomas is amazing!
Thomas was very helpful giving good suggestions while listening to our needs and wants with our trip! He was attentive and made sure we got the best value for money we could!
27 augustus 2025
Antwoord van Hays Travel - Douglas
Thank you so much for this wonderful review.
I will make sure Tom see's this on his return.
Much appreciated.
Sandy
Tom was very helpful
Tom was very helpful, but he did have a lot of distractions as they seemed to be short staffed, but he did a great job shorting out our holiday.
31 augustus 2025
Antwoord van Hays Travel - Douglas
Thank you for your review.
Yes you were correct. We had people on Annual Leave and in Training.
We really appreciate your feedback.
Much appreciated
Sandy Hodgkinson
Store Manager
Gave us options which were not visible…
Gave us options which were not visible online, saved us a lot of money
28 augustus 2025
Antwoord van Hays Travel - Douglas
Thank you for taking the time to make a review .
Much appreciated.
Sandy Hodgkinson
Store Manager
Louisa is friendly and helpful
Louisa is friendly and helpful. We had a general idea what we wanted for January 2026, and she found us a five star hotel with a beach-front location, sea view rooms and the board option we wanted, all at a really good price. She also gave some helpful tips about the location.
22 augustus 2025
Antwoord van Hays Travel - Douglas
Thank you for your great review.
I will forward this review onto Louisa.
Much appreciated.
Sandy Hodgkinson
Store Manager
Sandy put us at our ease then expertly…
Sandy put us at our ease then expertly advised then got us booked on our next cruise
A really nice and helpful person
Thank you Sandy
22 augustus 2025
Antwoord van Hays Travel - Douglas
Thank you so much for the lovely review.
It really is appreciated.
Sandy
Travel representative was very…
Travel representative was very helpful,pleasant and polite. Holiday for next year booked.
20 augustus 2025
Antwoord van Hays Travel - Douglas
Thank you for taking the time to write a review.
I will pass this to Tom .
Much appreciated.
Sandy Hodgkinson
Store Manager
Louisa and Tom are very knowledgeable
Louisa and Tom are very knowledgeable, helpful and lovely to deal with.
16 augustus 2025
Antwoord van Hays Travel - Douglas
Thank you for your lovely review.
I will pass this to Louisa and Tom
Much appreciated.
Sandy Hodgkinson
Store Manager
Antwoord van Hays Travel - Douglas
Thank you so much for your review.
Really is appreciated.
Sandy
The agent was very knowledgeable and…
The agent was very knowledgeable and friendly. Found a holiday perfect for myself and my friend.
6 augustus 2025
Antwoord van Hays Travel - Douglas
Thank you for your review. I will make sure this is passed over to Louisa.
Much appreciated
Sandy Hodgkinson
Store Manager
Antwoord van Hays Travel - Douglas
Thank you for taking the time to write a review.
I will pass this on to Louisa .
Much appreciated.
Sandy Hodgkinson
Store Manager
We always get excellent service from…
We always get excellent service from Sandy and staff at our Douglas Hays Travel. Sandy always goes that extra mile to get the best deal 😊👍
17 augustus 2025
Antwoord van Hays Travel - Douglas
Thank you so much for your lovely review Joan and Maynard 😊
It really is appreciated.
Sandy
Tom was more than happy to sit and go…
Tom was more than happy to sit and go through all the details before booking. Very helpful.
14 augustus 2025
Antwoord van Hays Travel - Douglas
Really appreciate this and will make sure Tom get's to read it.
Thank you.
Sandy Hodgkinson
Store Manager
Sandy is our go-to helpful efficient…
Sandy is our go-to helpful efficient and accomodating travel agent
14 augustus 2025
Antwoord van Hays Travel - Douglas
Thanks so much Tracey and Sean 😊
Really appreciate you taking the time to write a review for me.
Sandy
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