Paula was friendly and knowledgeable agent who was able to share her experiences as she had actually been to the location. Welcoming atmosphere in the office itself and although it was busy, we did n... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Annie was very helpful, pleasant and mannerly whilst dealing with our booking . She provided us with an overview of what the package included and after booking she ended the call by stating that... Toon meer
Bedrijf heeft geantwoord
A phone call interested in a Rorys holiday. I had a great guy ( can’t rem name) answered every question I had with patience & professionally . I have dealt with Hays before & they are always reliable... Toon meer
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Booking my city break holiday was made so easy in Hays. Everyone was very helpful & giving suggestions for places to stay & advice on where to go as I was open to locations. Got my holiday booked & a... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
Unit 4, The Market House, Market Street, BT30 6LP, Downpatrick, Verenigd Koninkrijk
- 02844898518
5,0
Uitstekend
758 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Michelle was great …she was very…
Michelle was great …she was very professional and helped us to get sorted for a week in the sun …she was pleasant and very informative…we have been to her before and were well pleased …and we will be back again …Well done Hayes
27 februari 2026
Antwoord van Hays Travel - Downpatrick
We're happy to hear that you had a great experience. It's wonderful to know that we could assist you in planning your holiday. We appreciate your continued patronage and look forward to seeing you again.
Our Travel Advisor was Michelle
Our Travel Advisor was Michelle, we explained what we wanted for our trip to Canada and Michelle sorted it all out for us. We needed car hire and hotels for various stops, Hays did the lot as a package. Highly recommend.
26 februari 2026
Antwoord van Hays Travel - Downpatrick
Thank you for your kind words! Have a great time in Canada!
The staff at hays are THE BEST!
The staff at hays are THE BEST!
Thank you for all of your help.
18 februari 2026
Antwoord van Hays Travel - Downpatrick
Thanks Phil! have the best time in Tunisia!
My holiday was booked quickly
My holiday was booked quickly, efficiently and without any problems first class service
24 februari 2026
Antwoord van Hays Travel - Downpatrick
We appreciate you sharing your experience. We're so happy we could provide first-class service and arrange your holiday quickly and efficiently.
Excellent customer service
Popped into the shop to make an enquiry. Was given excellent advice and no pressure to buy from Michelle. Very friendly and relaxed experience. When I rang back to book it was handled very efficiently. And they open on Sundays which is amazing!!
22 februari 2026
Antwoord van Hays Travel - Downpatrick
We're happy to hear that you received excellent advice and a relaxed experience. We're glad our team handled your booking efficiently, Thank you!
Very pleasant advisor
Very pleasant advisor. Annie was very professional and informative.
20 februari 2026
Antwoord van Hays Travel - Downpatrick
Thank you for your lovely review , We hope you have a wonderful time in Portugal!
Wide range of options explored taking…
Wide range of options explored taking expertise , time and patience. I was well informed and got a good deal.
12 februari 2026
Antwoord van Hays Travel - Downpatrick
We're happy we could dedicate the time and expertise to explore options for you. It was a pleasure ensuring you were well-informed and got a good deal.
Quick and easy as usual the staff could…
Quick and easy as usual the staff could not be any more helpful They found me the best deal everything was booked and sorted in 30 minutes 👌👌👌👌👌
19 februari 2026
Antwoord van Hays Travel - Downpatrick
We're so happy we could provide such efficient and helpful service and find the best deal for you. Thank you for your fantastic feedback and booking!
Antwoord van Hays Travel - Downpatrick
We appreciate your feedback and we are so pleased to hear that we provided a friendly and helpful experience!
Great staff
Great staff, a pleasure to deal with. Would certainly recommend and will become my first port of call for future holidays.
6 februari 2026
Antwoord van Hays Travel - Downpatrick
Brian,
We appreciate your kind words and are so happy to hear that you had a wonderful experience. We look forward to helping you plan your future holidays.
Kind Regards.
Hays Travel, Downpatrick
Paula was very helpful with our booking…
Paula was very helpful with our booking and went over and above what we expected
16 februari 2026
Antwoord van Hays Travel - Downpatrick
William,
We appreciate your kind words! We are so happy to hear that our service exceeded your expectations and was helpful for your booking.
Hays Travel, Downpatrick
Antwoord van Hays Travel - Downpatrick
Beverley,
We are so happy to hear that you had a wonderful experience. We appreciate your kind words!
Hays Travel, Downpatrick
Antwoord van Hays Travel - Downpatrick
Margaret,
We appreciate you sharing your experience with us, and we are so glad that we were able to provide excellent service!
Hays Travel, Downpatrick
Annie was so nice on the phone
Annie was so nice on the phone
Sorted out my holiday quickly and efficiently
Wry easy to book my holiday
14 februari 2026
Antwoord van Hays Travel - Downpatrick
Bridie,
We're so happy to hear that booking your holiday was easy and efficient! Thank you for sharing your positive experience with u
Hays travel, Downpatrick.
The girl was very helpful.
15 februari 2026
Antwoord van Hays Travel - Downpatrick
Judith,
We appreciate your positive feedback; we are so glad that you found our staff to be helpful during your visit.
Hays Travel Downpatrick
Antwoord van Hays Travel - Downpatrick
We appreciate you taking the time to share your positive experience with our team, we are so happy to hear that they were helpful and friendly!
Very helpful travel agent
10 februari 2026
Antwoord van Hays Travel - Downpatrick
We appreciate you highlighting our helpful service! We are so pleased you had a positive experience with us.
Went in looking for an immediate week…
Went in looking for an immediate week in the sun, bit of a miracle I thought. Paula in Downpatrick worked tirelessly for us and got us a week at a great price, not easy considering it was 1/2 term break. I will certainly be back for the summer holiday.
10 februari 2026
Antwoord van Hays Travel - Downpatrick
We're so happy we could find you a sunny getaway during half term! It's great to hear that our team member worked hard to get you a great price. We look forward to helping you with your summer holiday plans.
I have always booked my holidays with…
I have always booked my holidays with James I wanted somewhere different and James knows what we like took his time offering us different places and dates we are going to Tenerife so looking forward to this holiday and I know before we go we will be amazed as always James goes above and beyond thank you James and Hayes Travel
9 februari 2026
Antwoord van Hays Travel - Downpatrick
We're happy to hear that you've consistently had great experiences booking with us! It's wonderful that you appreciate the personalized service in finding the perfect holiday. We are delighted you're looking forward to Tenerife and appreciate your kind words.
Antwoord van Hays Travel - Downpatrick
Hello John, We appreciate your kind words! we are so happy we could provide efficient and helpful assistance.
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