Paula was friendly and knowledgeable agent who was able to share her experiences as she had actually been to the location. Welcoming atmosphere in the office itself and although it was busy, we did n... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Annie was very helpful, pleasant and mannerly whilst dealing with our booking . She provided us with an overview of what the package included and after booking she ended the call by stating that... Toon meer
Bedrijf heeft geantwoord
A phone call interested in a Rorys holiday. I had a great guy ( can’t rem name) answered every question I had with patience & professionally . I have dealt with Hays before & they are always reliable... Toon meer
Bedrijf heeft geantwoord
Booking my city break holiday was made so easy in Hays. Everyone was very helpful & giving suggestions for places to stay & advice on where to go as I was open to locations. Got my holiday booked & a... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
Unit 4, The Market House, Market Street, BT30 6LP, Downpatrick, Verenigd Koninkrijk
- 02844898518
5,0
Uitstekend
758 reviews
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Antwoord van Hays Travel - Downpatrick
Hello John, We appreciate your kind words! we are so happy we could provide efficient and helpful assistance.
Craig the sales assistant was very…
Craig the sales assistant was very helpful in finding us our holiday . He was such a lovely mannered young man.
3 februari 2026
Antwoord van Hays Travel - Downpatrick
We're so happy to hear that you found your holiday and that Craig was so helpful and lovely. Thank you for your review!
Booking made easy.
Booking our holiday and buying foreign currency was quick and easy. Annie and Phyllis made everything very straightforward.
2 februari 2026
Antwoord van Hays Travel - Downpatrick
We appreciate you sharing your feedback. We're so happy to hear that booking your holiday and getting foreign currency was a straightforward experience.
Antwoord van Hays Travel - Downpatrick
We appreciate you taking the time to leave us this great review! We are so happy to hear that you found our team member helpful.
The travel consultant Michelle was very…
The travel consultant Michelle was very friendly and professional. What I liked most was they were able to price match the cheapest price I got for the holiday. All in all the experience was great and I got to book the perfect holiday !
28 januari 2026
Antwoord van Hays Travel - Downpatrick
We're so glad you had a great experience! It's wonderful to hear that you found our team member friendly and professional, and that we could price match for you. Thank you!
Joshua was very friendly and helpful
Joshua was very friendly and helpful . He listened to what we needed and showed us several available options that suited.
He found us a very good deal.
We actually booked and paid in full on the day.
20 januari 2026
Antwoord van Hays Travel - Downpatrick
We're happy to hear that you found our team member friendly and helpful. We appreciate you taking the time to share your positive experience and that we found you a great deal!
Antwoord van Hays Travel - Downpatrick
We are so happy to hear about the amazing assistance you received!
Very informative chat and easy booking…
Very informative chat and easy booking process over the phone.
24 januari 2026
Antwoord van Hays Travel - Downpatrick
We appreciate you sharing that the booking process was easy and that our team member was informative during your call!
I have been booking multiple holidays…
I have been booking multiple holidays over this last couple of years with James and his team.They are so helpful and kind and nothing is a problem. It's a one stop shop I can also get my holiday money here as well.They are just a great team can't fault them at all .
17 januari 2026
Antwoord van Hays Travel - Downpatrick
We appreciate you booking your holidays with us over the last couple of years. We're so happy to hear that our team is helpful and kind and that nothing is a problem.
My first cruise the staff were…
My first cruise the staff were brilliant help and even organized for my help with my disabilities and my partner.straight forward booking thank you so much for your hospitality.
16 januari 2026
Antwoord van Hays Travel - Downpatrick
We're so happy we could assist with your first cruise, Thank you for your kind words!
Joshua knew exactly what I wanted was…
Joshua knew exactly what I wanted was super friendly and efficient. Highly recommend Hays travel
23 januari 2026
Antwoord van Hays Travel - Downpatrick
We appreciate your kind words!
paula was the nicest lady
paula was the nicest lady, this is my first time taking my two youngest away on holiday and paula was great. i told her what me and my daughter’s would like and she took it all on board.
22 januari 2026
Antwoord van Hays Travel - Downpatrick
We appreciate your wonderful feedback. We're so glad that you found our team member helpful in planning your first holiday with your daughters.
Always excellent value staff in…
Always excellent value staff in Downpatrick store always very helpful
13 januari 2026
Antwoord van Hays Travel - Downpatrick
Hi Jacqueline, We appreciate your kind words! We are so happy to hear that our staff is helpful and you find excellent value. Thank you for your review.
Brilliant customer service from…
Brilliant customer service from Paula,got our holidays all booked after alot of searching and exploring all the different cruises.Thankyou!
18 januari 2026
Antwoord van Hays Travel - Downpatrick
We're delighted to hear that you received brilliant customer service! We're so glad we could help you book your holidays after exploring various cruises. Thank you!
I have been very impressed by the…
I have been very impressed by the friendly efficient staff . They were most helpful and very responsive to my requests . Dealt with both Craig and Joshua on different visits and both young men provided excellent customer care . Thank you
17 januari 2026
Antwoord van Hays Travel - Downpatrick
We're happy to hear that you were impressed with our team's efficiency and helpfulness. We appreciate you taking the time to share your positive experience with us!
Annie in the Downpatrick branch was…
Annie in the Downpatrick branch was brilliant. Thank you.
9 januari 2026
Antwoord van Hays Travel - Downpatrick
We're happy to hear that you had a brilliant experience at our Downpatrick branch. Thank you for your positive feedback!
Cos del sol
As usual, it was an excellent experience. Annie was professional in every way, but also treated us like friends. Listened to what we required and suggested some things we hadn't thought of. Would recommend Hays to anyone who asks.
16 januari 2026
Antwoord van Hays Travel - Downpatrick
We appreciate you sharing your kind words! We're so glad to hear that you had such a positive experience and that our team member provided such great support.
10/10 service
Craig was so helpful on the 15th January 26 we asked him a lot about the holiday we where booking and where satisfied. Booking is now done and looking forward to getting away.
Thank you Craig good job.
16 januari 2026
Antwoord van Hays Travel - Downpatrick
We're happy to hear that you were satisfied with the assistance you received while booking your holiday. We appreciate your positive feedback and hope you enjoy your trip!
Great experience. All staff were very pleasant and…
All staff were very pleasant and couldn’t have been more helpful.
12 januari 2026
Antwoord van Hays Travel - Downpatrick
We appreciate your kind words and are so happy we could be of assistance to you. Thank you for your positive feedback.
Antwoord van Hays Travel - Downpatrick
We're happy to hear that our team member was helpful. We appreciate your positive feedback and your time.
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