Hays Travel - Durham Reviews 

very helpful and well informed service as always from Hays in Durham. Ashleigh was patient and both professional and kindly.

Clive an Janet Wright

Lily sorted my holiday for me, thank you!

Another seamless booking experience with Ashleigh and her team at Durham.

Hays Travel Durham is my go to branch when booking holidays.
I contacted Ashleigh, branch manager, with some options and dates and prices were given quickly and clearly.
When the decision was made on which one we would like to book, Ashleigh then provided an outstanding and efficient service. Everything was explained clearly and my booking documents were delivered promptly. Thank you again Ashleigh and Hays!

Asked for a specific holiday told the agent what I wanted got me an excellent deal at a cheaper price than what I was quoted

For the last five years Cara has us book our holiday and enjoy her advice and experience over the years.

I cant think chloe enough. Nothing was too much trouble. We had preset requests. She sorted everything we asked for. Very professional thank you

Cara welcomed us with a smile, and as I had every detail ready written down for her, she quickly got us booked up for our next trip abroad. Very smooth and efficient as always. Thank you

Special shout out to Louise, who has gone above and beyond to book our dream holiday to Boston

First time booking with hays travel and my wife and I found the staff extremely helpful, her name was Charlotte and she explained every detail so we both understood everything, absolutely First class

Friendly staff, got all the information I needed and looked for a better deal to book another holiday

Ashleigh from the Durham office, was fab. Very helpful , organised and on the ball. Nothing was too much trouble for her. My husband’s uses a mobility scooter and accessibility was sorted immediately. I will certainly book a holiday with her again. Thank you

Ashleigh was able to help me by arranging a very short notice trip away , accommodation, flight times and price all great - thanks

The staff were really helpful and so patient. They took the time to make sure the holiday suited my needs

The travel agent , Chloe in the Durham City branch was excellent. I was asking for a last minute booking for a British Isles coastal cruise which proved to be fully booked. She used her own initiative and found a suitable replacement quickly and professionally . The new cruise is along the French, Belgian, Netherlands coast on the Ambassador ship, Ambition. This company is new to me and aot cheap than Fred Olsen my usual cruise line!

Staff are very helpful i always book though hays

Chloe was brilliant! From walking in the store to leaving she was attentive and knowledgeable.
This is why we always book with hays!

As ever, Cara from Durham branch attended to our needs and also knows what we like and don’t like. Booked our 6th cruise.

As usual Hayes branch in Durham