Hays Travel - Eastbourne Reviews 

1.084
TrustScore 5 uit 5

4,9

101 Terminus Road, BN21 3LY Eastbourne, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Emily was very polite and helping us to sort our Tenerife holiday out .. We have been to this hotel number of times but with another tour operator. Thought we would try Hays travel and we wasn’t d... Toon meer

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Beoordeeld met 5 van de 5 sterren

The service we received was excellent. We were seen promptly and the representative Amanda was welcoming and friendly. It was so nice to be face to face. She explained everything and found us the best... Toon meer

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Beoordeeld met 5 van de 5 sterren

Amanda was simply FANTASTIC. She has the patience of a saint as weren’t the easiest clients to work with as we didn’t really know what we wanted but she made it so easy for us and most importantly for... Toon meer

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Beoordeeld met 5 van de 5 sterren

All the staff here are excellent! We have booked a last minute holiday after 3 months of changing destination,, dates and type of accommodation! Throughout Lola has been quick to respond to all our... Toon meer

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Bedrijfsgegevens

  1. Reisbureau
  2. Cruiseorganisator
  3. Cruisereisbureau
  4. Culturele rondleidingen
  5. Geldwisselkantoor
  6. Reiszoekmachine

Geschreven door het bedrijf

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contactgegevens

  • 101 Terminus Road, BN21 3LY, Eastbourne, Verenigd Koninkrijk

  • 01323340583

4,9

Uitstekend

TrustScore 5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(1.084)

121.628 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Good personal service

Good personal service, as usual

4 maart 2026
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Antwoord van Hays Travel - Eastbourne

We appreciate your kind words! We are so happy we could find you the perfect holiday, and we appreciate you taking the time to share. Kind regards Declan and team Eastbourne

Beoordeeld met 5 van de 5 sterren

The lovely lady whom I spoke with was…

The lovely lady whom I spoke with was extremely helpful and helpful. Finding me the perfect holiday

26 februari 2026
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Antwoord van Hays Travel - Eastbourne

Tansy,

We appreciate your kind words! We are so happy we could find you the perfect holiday, and we appreciate you taking the time to share. Kind regards Emily and team Eastbourne

Beoordeeld met 5 van de 5 sterren

Assistant very knowledgable about the…

Assistant very knowledgable about the country we wanted to holiday in. Gave us great advice

24 februari 2026
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Antwoord van Hays Travel - Eastbourne

We're glad our assistant's knowledge and advice were helpful in planning your holiday. Thank you for sharing your positive experience with us. Kind Regards Team Eastbourne

Beoordeeld met 5 van de 5 sterren

Very helpful and professional

Lola was very engaged and helpful. Thorough and professional. Made the booking process very easy.

4 maart 2026
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Antwoord van Hays Travel - Eastbourne

Thank you for your 5* review. We appreciate you taking the time to leave us such a wonderful review. We hope you enjoy your holiday! Kind regards Lola and team Eastbourne

Beoordeeld met 5 van de 5 sterren

Attentive to detail and efficient

Attentive to detail and efficient

3 maart 2026
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Antwoord van Hays Travel - Eastbourne

Thank you for your 5* review. We appreciate you taking the time to leave us such a wonderful review. We hope you enjoy your holiday! Kind regards Lisa and team Eastbourne

Beoordeeld met 5 van de 5 sterren

Holiday planning

I couldn't ask for a better service! The Hays employee was fantastic! She made me feel at ease, took her time to answer all my questions and was extremely professional.

24 februari 2026
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Antwoord van Hays Travel - Eastbourne

Annette Perrin,

We appreciate you sharing your experience. We're so glad to hear that our employee made you feel comfortable and provided professional answers to all of your questions! Kind regards Team Eastboune

Beoordeeld met 5 van de 5 sterren

Highly recommend

Excellent service as usual would highly recommend Hays Travel in Eastbourne. Very professional and lovely people. Thankyou Declan for looking after us booking our second holiday this year with you.

3 maart 2026
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Antwoord van Hays Travel - Eastbourne

Paula East Sussex ,

We appreciate you taking the time to leave us such a wonderful review. We're so happy to hear that you received excellent and professional service. We hope you enjoy your holidays! Kind regards Declan and team Eastbourne

eastbourne, Hays Travel

Beoordeeld met 5 van de 5 sterren

Excellent

Excellent, we told Tina what we were looking for. We came out with what looks like the perfect holiday for us. Now looking forward to April

1 maart 2026
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Antwoord van Hays Travel - Eastbourne

Mrs C Wilkinson,

We're so pleased to hear that we could help you find what seems to be the perfect holiday! We hope you have a truly wonderful time in April. Kind regards Tina and team Eastbourne

Beoordeeld met 5 van de 5 sterren

A lovely experience booking our holiday…

A lovely experience booking our holiday to Cyprus. Awesome deal and super service.
Looking forward to booking my next break.

27 februari 2026
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Antwoord van Hays Travel - Eastbourne

Myke,

We appreciate you sharing your wonderful experience booking your holiday to Cyprus. We're so glad we could provide an awesome deal and super service. Kind regards Debbie and team Eastbourne

Beoordeeld met 5 van de 5 sterren

Great experience

Efficient and professional service from Lisa . I would highly recommend booking with Lisa at Hayes .

26 februari 2026
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Antwoord van Hays Travel - Eastbourne

Catherine Pollard,

We appreciate you sharing your positive experience with us. We're so glad that you found our service efficient and professional, and thank you for recommending us. Kind regards Lisa and team Eastbourne

Beoordeeld met 3 van de 5 sterren

Pleasant staff.

Pleasant staff.
Young trainee very good polite, but still learning. Joined by more experienced lady and correct holidsyvfor us now booked

19 februari 2026
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Antwoord van Hays Travel - Eastbourne

Allan Chalmers,

We appreciate you booking your holiday with us. It's great to hear that our staff were pleasant and helpful. Glad you understand that she was a trainee and needed a bit of support from another team member, I am glad that they have found you the perfect holiday. Kind Regards Tania Branch Manager and team Eastbourne

Beoordeeld met 5 van de 5 sterren

From the moment I stepped into the…

When I stepped into the premises of Hays Travel i was immediately greeted with a nice smile.
The experience was excellent the person who looked after me was amazing Amanda was very professional and very knowledgeable so I was very impressed.

I Would have no hesitation in recommending Hays Travel.

27 februari 2026
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Antwoord van Hays Travel - Eastbourne

Robert Delaney,

We appreciate you taking the time to share your experience! We're happy to hear that you were greeted with a smile and that you were impressed with the service you received. We're glad you would recommend us! Kind Regards Amanda and team Eastbourne

Beoordeeld met 5 van de 5 sterren

System was down and when up and…

System was down and when up and running called us to let us.know and was able to book a holiday

27 februari 2026
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Antwoord van Hays Travel - Eastbourne

Mrs Laffan,

We're happy to hear that we could assist you in booking your holiday after the system was back up. Thank you for your positive feedback! Kind Regards Lola and Team Eastbourne

Beoordeeld met 5 van de 5 sterren

Very good service thank you

Very good service thank you

26 februari 2026
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Antwoord van Hays Travel - Eastbourne

Winnie,

We appreciate you taking the time to leave us this wonderful feedback; we are so happy to hear you were pleased with our service.
Regards Lola and team Eastbourne

Beoordeeld met 5 van de 5 sterren

As always a first class experience,

As always a first class experience,the staff are very knowledgeable and friendly, would not hesitate in recommending the Eastbourne travel shop with Tania giving so much help for that special holiday.

24 februari 2026
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Antwoord van Hays Travel - Eastbourne

Arthur & Pam,

We appreciate you taking the time to leave us such a wonderful review! We're so happy to hear that our team was knowledgeable and helpful in planning your holiday. Always a pleasure booking your lovely holidays. Kind Regards Tania and team Eastbourne

Beoordeeld met 5 van de 5 sterren

Helpful & Thorough.

We've booked with Lisa (of Hays Travel) before, and always find her to be very helpful and thorough.

22 februari 2026
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Antwoord van Hays Travel - Eastbourne

We appreciate you choosing us again. We are so glad to hear that you find our service helpful. Thank you for your continued support! Kind Regards Lisa and team Eastbourne

Beoordeeld met 5 van de 5 sterren

The ladies that was helping us was…

The ladies that was helping us was absolutely brilliant thank you very much, Debbie. X

22 februari 2026
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Antwoord van Hays Travel - Eastbourne

Thank you for your review, we appreciate your kind words! We are so glad to hear that our team provided you with excellent support and assistance. Kind Regards Debbie and Team Eastbourne

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service, friendly helpful staff who are a credit to Hays Travel Agents.
Didn't get a cup of tea though. 😂

16 februari 2026
Review zonder uitnodiging
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Antwoord van Hays Travel - Eastbourne

Mark Jukes ,

We appreciate your kind words about our team and the service you received! Thanks for the feedback! Amanda and Team Eastbourne.

Beoordeeld met 5 van de 5 sterren

Amanda was absolutely amazing finding…

Amanda was absolutely amazing finding us the perfect holiday to attend a wedding. All the staff at Hays Travel Eastbourne are wonderful and helpful.

20 februari 2026
Logo Hays Travel - Eastbourne

Antwoord van Hays Travel - Eastbourne

Lisa,

We're so happy we could find you the perfect holiday for the wedding! It's great to hear that our Eastbourne team were so helpful. Thank you for your kind words.

eastbourne, Hays Travel

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