Hays Travel - Exeter St Thomas Reviews 

Thank you Laura in the St Thomas branch in Exeter for being very patient with our decision making and booking when we had made up our minds. Very helpful, friendly and professional.

All the staff ane very friendly and knowledgable. They made mee feel welcomed and a valued repeat customer

Excellent customer service. Very professional and most helpful in finding our holiday arrangements and extras such as hotel and car parking requirements.

We have always used Hays travel for one special reason. Trust.! To give an example I ordered Czech currency from Andy in the currency exchange. Later Andy noticedI was flying into Poland and rang me to make sure I had the correct currency.
Also Holly in the shop has been very helpful in arranging my trip. Excellent staff.

First time I’ve booked this way. Super quick responses and really quick and easy to book my holiday.

Hayley the lady who helped us was very friendly and she took her time when we had queries to answer the questions and put our mind at ease, also giving us options and comparisons

We had many questions to ask before finalising the holiday which were answered in a timely manner which helped immensely to make our decision easier.

Excellent prompt customer service with personable and clear instruction.

Excellent service which was above and beyond expectations. Charming young lady who was able to sort out exactly what we needed.

Efficient, approachable and helpful.

Good customer service

Very knowledgeable, and friendly

The store was busy which clearly shows how popular it is.
I was served by Esme - she was personable, kind, happy, knowledgable and a pleasure to spend half an hour with. I knew where I wanted to go which made my visit quicker than some who visit I imagine.
Esme knew a lot about the area I am holidaying, she organised my silver stay parking at Bristol airport, offered to organise my insurance but I already have that with my bank account. Esme handed me my paperwork and emailed everything to me aswell.
All in all I would definitely visit Hays again and would make a beeline for esme if she isn’t busy!
Thank you Hays and thank you Esme ⭐

Very friendly and knowledgeable member of staff

Very helpful we didn't know where we wanted to go but good advice and knowledgeable.

I’m a bit disappointed really I used gift vouchers that my dad gave me to pay for a bit of my holiday and after I had paid the balance I got a call asking for more money as they said they were out of date.
I saw no date on the cards
Very disappointed as my dad’s just died and it was one of the last gifts from him I’m thinking after you have paid your balance and left the shop you should not be asked for more money transaction was completed

Holly the Hayes Agent was excellent. Very professional efficient and effective. Cleary experienced and an asset to the company