Natalie at Forestside has been booking our holidays for the past few years, and she has always been incredibly helpful and patient. She is always so friendly, knowledgeable and takes the time to make... Toon meer
Bedrijf heeft geantwoord
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We were warmly welcomed by Natalie who listened to our thoughts and recalled previous likes and dislikes of holiday arrangements which she had made for us. Attentive to our needs and impressively fam... Toon meer
Bedrijf heeft geantwoord
The staff were excellent in explaining the resorts available and we are trying somewhere different that we have not travelled to before. Booking was very efficient and simple to follow and details em... Toon meer
Bedrijf heeft geantwoord
The rep (Rebecca) was very welcoming. She took the time to listen to what we were looking for, making informed and helpful suggestions and patiently answering any questions we had. As is our usual exp... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
Unit 31 Forestside Shopping Centre, BT8 6FX, Forestside, Verenigd Koninkrijk
- 02892290228
4,9
Uitstekend
760 reviews
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Review
The experience was good the girl was very helpful and friendly .she was very efficient at her job .
24 februari 2026
Antwoord van Hays Travel - Forestside
We appreciate you taking the time to share your experience. We are so glad to hear the staff member was helpful, friendly, and efficient.
Belfast Forestside, Hays Travel
Antwoord van Hays Travel - Forestside
We appreciate your feedback and are so glad we could provide great service and understanding with good communication and knowledge.
Belfast Forestside, Hays Travel
Customer service excellence
Customer service
Listened attentively & explored various options to meet my needs
6 februari 2026
Antwoord van Hays Travel - Forestside
MR MARTIN MC LAUGHLIN,
We appreciate you taking the time to share your feedback. We're happy to hear that our team met your needs and listened attentively.
Hays Travel
Jenna was amazing
Jenna was amazing. She was searching for the best offers for us, checking different lengths of stay and dates. We felt reassured we were getting a good deal.
4 februari 2026
Rebecca was friendly
Rebecca was friendly, efficient and very helpful. She was great sorting a complex package for me
2 februari 2026
5 STAR..
5 STAR...
I always travel through Hays Travel..
FORESTSIDE......
All the staff are absolutely amazing...
So friendly and all of them..
Go out of there way to accommodate..
Thank you once again..
For all your kindness towards me...
SIMPLY THE BEST!!!!!!!
8 februari 2026
Antwoord van Hays Travel - Forestside
Thank you for your lovely review! :)
Great customer service.
I've dealt with hays for a number of years for holidays. The staff are knowledgeable friendly and have my best interests at heart.Ive been looked after by Natalie and I seek her out when I go into the shop.shes very good at suggestions and adapting dates and hotels to suit my needs.cant recommend them highly enough.
30 januari 2026
Antwoord van Hays Travel - Forestside
Thank you for your lovely review! :)
Staff are so friendly and helpful
Staff are so friendly and helpful, they are willing to help each other to get you the best deal. Amazing, Hays, Forest Side/Downpatrick are the only way to travel
6 februari 2026
Antwoord van Hays Travel - Forestside
Thank you for your lovely review! :)
The staff very helpful and patient
The staff very helpful and patient. Nothing was too much for them.
3 februari 2026
Antwoord van Hays Travel - Forestside
Thank you for your lovely review! :)
It was very helpful
24 januari 2026
Antwoord van Hays Travel - Forestside
Thank you for your lovely feedback :)
very friendly and informative travel agency
Rebecca was very informative and helpful!
She answered all my questions.
Would definitely book again with her.
2 februari 2026
Antwoord van Hays Travel - Forestside
We appreciate you taking the time to leave us such a wonderful review! We're so happy to hear that you found Rebecca helpful and informative.
Hays Travel Forestside
Well informed and very helpful staff.
Well informed and very helpful staff.
Able to talk to staff face to face at local office/ shop.
25 januari 2026
Antwoord van Hays Travel - Forestside
Thank you for your lovely review! :)
Didn't know what i really wanted
Didn't know what i really wanted, Jenna ask a few questions and gave me a couple of options, all together i was in and out of the shop 3 times that day, the lady beside jenna helped me on my second visit i think her name was Natalie, I'm a man of 66 years and not always comfortable going in to speak to new people.Both ladies were great and informative they are a credit to your team, I'm booked and counting down the day's many thanks
29 januari 2026
Antwoord van Hays Travel - Forestside
Thank you for your lovely review! :)
Antwoord van Hays Travel - Forestside
We appreciate you sharing, we are so happy Aleisha took her time and was friendly during your visit with us.
Hays Travel Forestside
Antwoord van Hays Travel - Forestside
Thank you for your lovely feedback :)
A very helpful and informative…
A very helpful and informative experience.Staff pleasant and patient in considering all our demands. Came away feeling very satisfied and looking forward to our holiday.Good to be able to talk face to face with someone instead of pressing buttons.
Thank you.
24 januari 2026
Antwoord van Hays Travel - Forestside
Frances,
We appreciate you sharing your positive experience. We're so glad that our staff were helpful and patient while assisting you. Thank you for your kind words, and we hope you enjoy your holiday!
Hays Travel Forestside :)
Antwoord van Hays Travel - Forestside
Thank you for your lovely review! :)
I always go to see Natalie
I always go to see Natalie. She is amazing. The whole team are so helpful. Wouldn’t go anywhere else.
23 januari 2026
Antwoord van Hays Travel - Forestside
Thank you for your lovely review! :)
I always book with hays travel because…
I always book with hays travel because they are so reliable,and the shop assistants are so pleasant and very helpful. Keep up the good work.
22 januari 2026
Antwoord van Hays Travel - Forestside
Sean,
We appreciate you choosing us for your bookings because of our reliability and helpful team. We're happy to hear that you find our shop assistants pleasant.
Hays Travel
Jake at Hays Travel Forestside was…
Jake at Hays Travel Forestside was patient, professional and did his best to cater for our needs.
22 januari 2026
Antwoord van Hays Travel - Forestside
Thank you for the kind feedback :)
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