Natalie at Forestside has been booking our holidays for the past few years, and she has always been incredibly helpful and patient. She is always so friendly, knowledgeable and takes the time to make... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
We were warmly welcomed by Natalie who listened to our thoughts and recalled previous likes and dislikes of holiday arrangements which she had made for us. Attentive to our needs and impressively fam... Toon meer
Bedrijf heeft geantwoord
The rep (Rebecca) was very welcoming. She took the time to listen to what we were looking for, making informed and helpful suggestions and patiently answering any questions we had. As is our usual exp... Toon meer
Bedrijf heeft geantwoord
The staff were excellent in explaining the resorts available and we are trying somewhere different that we have not travelled to before. Booking was very efficient and simple to follow and details em... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
Unit 31 Forestside Shopping Centre, BT8 6FX, Forestside, Verenigd Koninkrijk
- 02892290228
4,9
Uitstekend
761 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Jake was patient and was very helpful…
Jake was patient and was very helpful in meeting our holiday requests.
However when booking flight seats with jet2 we were unable to book seats together as flight appeared full and we were travelling with our daughter who has special needs.
This wasn't the case and changed at Belfast airport
Menorca airport wanted to charge us to change seats already paid for . Flight steward was able to sort out seating arrangements so she was sitting beside us.
I know this was not Jakes issue but rather a jet 2 one
4 september 2025
Antwoord van Hays Travel - Forestside
Thank you for your lovely feedback :)
As usual Natalie was great
As usual Natalie was great. Her patience and helpfulness is always wonderful
17 september 2025
Antwoord van Hays Travel - Forestside
Thank you for your lovely feedback :)
Above and beyond as usual.
21 september 2025
Antwoord van Hays Travel - Forestside
Thank you for your lovely review! :)
Antwoord van Hays Travel - Forestside
Thank You for your lovely feedback :)
Easy process to book our holiday
Booked a Rorys Travel group holiday through Hays. Whole process was very easy.
7 september 2025
Antwoord van Hays Travel - Forestside
Thank you for your lovely review! :)
Antwoord van Hays Travel - Forestside
Thank you for your lovely review! :)
Professional courteous helpful…
Professional courteous helpful attentive empathetic clearly focused on producing the very best holiday package - 360 degree approach - so good second holiday booked!
10 september 2025
Antwoord van Hays Travel - Forestside
Thank you for your lovely review! :)
From uncertainty to positivity.
Everything was explained and lots of options were given. The holiday was taken into consideration for the ages of the travellers. I did not feel that I had to book immediately and there was no pressure on the sale decision. I would book again with Hays in Forest Side and would also recommend this outlet.
3 september 2025
Antwoord van Hays Travel - Forestside
Thank you so much for your lovely review, and taking the time to reply. We're delighted to hear you intend to book with us in the future, we look forward to seeing you again :)
Amazing I was sitting in Italy and one…
Amazing I was sitting in Italy and one phone call and it was booked.
29 augustus 2025
Antwoord van Hays Travel - Forestside
Thank you for your lovely feedback :)
Staff so friendly and very obliging
Staff so friendly and very obliging. Know their job extremely well.
7 september 2025
Antwoord van Hays Travel - Forestside
Thank you once again for your lovely feedback :)
Jake was super helpful and nothing was…
Jake was super helpful and nothing was too much trouble to ensure we got the trip that suited us.
4 september 2025
Antwoord van Hays Travel - Forestside
Thank you for your lovely review! :)
Staff are always pful and…
Staff are always very helpful and friendly. It is my go to place for booking a holiday.
26 augustus 2025
Antwoord van Hays Travel - Forestside
Thank you for your lovely review! :)
When we went to see about a hoilday we…
When we went to see about a hoilday we seen Kelly she was very pleasant and helpful Kelly got us sorted with a hoilday and told us if we we anything just ring are go back up and see her
26 augustus 2025
Antwoord van Hays Travel - Forestside
Thank you for your lovely feedback :)
Antwoord van Hays Travel - Forestside
Thank you for this review! :)
Kelly is an absolute legend
Kelly is an absolute legend, goes the extra mile and very knowledgeable.
30 augustus 2025
Antwoord van Hays Travel - Forestside
Thank you for this lovely review! :)
Rebecca was really friendly and very…
Rebecca was really friendly and very helpful in dealing with us. She got us exactly what we asked for.
28 augustus 2025
Antwoord van Hays Travel - Forestside
Thank you for your kind feedback :)
The staff are always very patient and…
The staff are always very patient and helpful when I call in for advice and costs for my trips. I like that they can give their opinions and tailor travel to suit my needs. Even if it takes a bit longer, they always try and get the best options suitable for me.
20 augustus 2025
Antwoord van Hays Travel - Forestside
Thank you for your lovely feedback :)
Girls were very helpful
Girls were very helpful. Took time to find out what we wanted from a holiday, then found a few different options
19 augustus 2025
Antwoord van Hays Travel - Forestside
Thank you for taking the time to give us your feedback :)
Excellent staff
Holiday well advertised. Details actually as advertised - cheaper than advertised due to senior discount!
Staff helpful, friendly & professional.
Followed up with further info & phone calls . Excellent service!
20 augustus 2025
Antwoord van Hays Travel - Forestside
Thanks for your lovely review :)
Very friendly and helpful staff
19 augustus 2025
Antwoord van Hays Travel - Forestside
Thank you for this lovely review :)
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.