Stacey was very knowledgeable about our travel questions. Professional yet friendly. Was able to navigate any queries we had swiftly if she needed to clarify. Her colleague Sam also assisted if she... Toon meer
Bedrijf heeft geantwoord
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When we went in to look at options Sam was really helpful. Along the way to booking many changes and requests of options and pricing were taken on board. Things I didn't understand are that flights... Toon meer
Bedrijf heeft geantwoord
Went in to view holidays,very welcoming staff.We met Samantha,asked us a few questions of what we wanted from our holiday & budget. Nearly 1 hour later,our perfect 2 weeks hoilday was complete..Also i... Toon meer
Bedrijf heeft geantwoord
We didn't consider another travel agent after Hays organised our first ever cruise. Samantha talked us through the options for our second cruise and we ended up booking a second cruise on a different... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
104 High Street, NE3 1HB, Gosforth, Verenigd Koninkrijk
- 0191 6540070
4,9
Uitstekend
480 reviews
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Antwoord van Hays Travel - Gosforth
Thank you for the kind words, Im glad we managed to get your trip sorted and I hope you have an amazing time! - Ethan Apprentice :)
Our enquiries were dealt with in a…
Our enquiries were dealt with in a professional manner.
21 mei 2026
Antwoord van Hays Travel - Gosforth
Thank you for your feedback. Was lovely chatting with you and I hope you both have a great trip to Belfast
Stacey, Assistant Manager
Very warm and friendly welcome from Sam…
Very warm and friendly welcome from Sam when we arrived. Very quick and efficient sourcing holiday we were interested in.
Booking process very straightforward and lots of helpful advice given re luggage and check in at airport.
We noticed a very friendly atmosphere in the shop with other customers collecting currency or making payments the staff seemed to know everyone personally and it was all very relaxed and chilled!
15 mei 2026
Antwoord van Hays Travel - Gosforth
I was happy to be able to book you a few days away in beautiful Jersey and it is lovely to hear the branch was friendly and you received the service you deserve. This is always our aim. Thanks for taking the time to leave these kind words Sam Branch Manager
Ethan was a great rep he helped me look…
Ethan was a great rep he helped me look at lots of places and helped me pick the bestvone for me and my family
Very polite and professional.service was excellent
The booking process was easy
13 mei 2026
Antwoord van Hays Travel - Gosforth
Thank you for the kind words, I hope you enjoy your upcoming trip and im glad we found the right one for you!
Thanks, Ethan :)
Stacy at hays gosforth was amazing she…
Stacy at hays gosforth was amazing she found us exactly what we were looking for. Stacy also booked our holiday back in October last year.
7 mei 2026
Antwoord van Hays Travel - Gosforth
Thank you for your kind words. Was lovely seeing you again. Hope you both have a great time in Kos
Stacey, Assistant Manager
Always a professional service
Have used Hays, for our last few holidays. Staff are always professional, and very helpful. Great to have paperwork printed out, and no hassle, a smooth service, from beginning to end. Wouldn't hesitate to use them again, or recommend them.
30 april 2026
Antwoord van Hays Travel - Gosforth
Thank you for your feedback. Glad we could help you with another holiday.
Hope you both have a great time and enjoy the lovely weather
Stacey, Assistant Manager
First time with Hays.
First time with Hays.
Well looked after by caring staff.
Excellent service.
25 april 2026
Antwoord van Hays Travel - Gosforth
Thank you for your kind words. Was lovely meeting you and helping with your holiday. Hope you have a lovely time on your River Cruise
Ethan, Apprentice Travel Consultant
Sam yet again helped us with another…
Holiday to South America.
Sam yet again helped us with another holiday booking. She is always so patient helpful and came up trumps again. We needed help re our Hays Travel app, Sam came to our rescue and arranged some currency for us too. Went home very happy.
21 april 2026
Antwoord van Hays Travel - Gosforth
It was lovely to see you both again and to be able to help arrange such a wonderful trip for you both. I am always so grateful to receive such nice feedback, it means a lot. Thank you Sam Branch Manager
Helpful personal service that works
Super helpful service from Ethan and his colleagues. He bent over backwards to help me find the best holiday to suit my needs and preferences, and really took time to tailor it personally. It all felt a bit daunting at the start, but he went above and beyond to make it work out. Thank you.
15 april 2026
Antwoord van Hays Travel - Gosforth
Thank you for your sweet words, Im glad we found you the right thing in the end! We will always be happy to serve you for your future trips!
Thanks, Apprentice Ethan :)
Sam and the other lady in the Gosforth…
Sam and the other lady in the Gosforth branch were very welcoming and gave some great guidance. Would definately recommend their services.
29 maart 2026
Antwoord van Hays Travel - Gosforth
Thanks for your kind words, I am sure you will all have a lovely time away together, it was great to meet you's on Saturday, I am on my cruise with Fred at the end of April this year so if you have any questions please do not hesitate to ask. Sam Branch Manager
Lovely welcome
Lovely welcome, time taken to discuss our needs. Loads of expert knowledge and suggestions. Such an easy process to book our holiday. Communication after has been faultless.
21 maart 2026
Antwoord van Hays Travel - Gosforth
I hope you both have the best time away, The hotel looks beautiful and I'm sure you will enjoy the lounge, a great way to start off your holiday. Thanks for leaving your kind words. Sam Branch Manager
Always use gosforth hays
Always use gosforth hays
Booked lots of holidays through Stacey
Lovely woman extremely helpful and has a lot of knowledge on destinations and travel.
She an asset to the company give her10/10👍
24 maart 2026
Antwoord van Hays Travel - Gosforth
Thank you for your kind words. Always lovely to see you and help with another holiday.
Hope you both have a great time in the sun
Stacey, Assistant Manager
Listened to my requirements
Listened to my requirements, took the time to find the best fit. Friendly, efficient.
28 februari 2026
Antwoord van Hays Travel - Gosforth
Thank you for booking with us once again, I hope you and your sister have a lovely time away together. Sam Branch Manager
Very helpful and nothing a bother
Very helpful and nothing a bother, used them for years
21 februari 2026
Antwoord van Hays Travel - Gosforth
I am glad you enjoyed your cruise and was happy to assist once again with your future booking. Lots of lovely adventures to look forward to. Sam Branch Manager
Great Service and Knowledgeable Staff.
19 februari 2026
Antwoord van Hays Travel - Gosforth
Thank you for your kind words, I hope you have a wonderful time in Puerto Pollensa the hotel looks lovely. Sam Branch Manager
Very welcoming,and polite third holiday…
Very welcoming,and polite third holiday booked with them in a year always helpful and keep me posted on everything
17 februari 2026
Antwoord van Hays Travel - Gosforth
Thank you for the kind feedback. It was lovely to see you again and I know you will both have a fab time in Kos
Zoe, Travel Consultant :)
Fantastic as always 😊
20 februari 2026
Antwoord van Hays Travel - Gosforth
Thank you for your kind feedback. It was lovely meeting you both and I know you will have a great time for the wedding
Zoe, Travel Consultant :)
Usual excellent service and will…
Usual excellent service and will hopefully be making future bookings
4 februari 2026
Antwoord van Hays Travel - Gosforth
Thank you for your feedback. Glad we could help you with another coach trip. See you soon for your next one
Stacey, Assistant Manager
Friendly and efficient
Friendly and efficient. Found flights and choice of hotels that met our travel needs to Fort Lauderdale
5 februari 2026
Antwoord van Hays Travel - Gosforth
Thank you for your feedback. Glad we could help you get everything you needed. Hope you have a lovely trip and the weather is nice for you
Stacey, Assistant Manager
Girls all very pleasant
Girls all very pleasant, helpful, don’t try to rush you, very pleasant experience.
11 februari 2026
Antwoord van Hays Travel - Gosforth
Thank you for the kind feedback. It was lovely speaking to you yesterday and I know you will both have a fab time.
Zoe, Travel Consultant :)
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