I wouldn’t go anywhere else to book my holiday . I always go to the same lady who always looks after me in every way . I always know if she has booked my holiday it will be perfect Thankyou Iona you... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I had a major problem with flights involving change of dates and hotel reservations but Iona was very patient and after two visits it was resolved.
Bedrijf heeft geantwoord
Nathan dealt with our holiday booking he was very helpful and friendly he went through everything he said we could get our flight seats reserved which we did also he mentioned that they do a hays tra... Toon meer
Bedrijf heeft geantwoord
We booked 2 holidays, the 2nd one is a cruise as we have never been on one before so all totally new to us. Iona explained it all brilliantly showing us the ships layout choosing the best room drinks... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
20 Market Place, NR30 1LY, Great Yarmouth, Verenigd Koninkrijk
- 01493888157
5,0
Uitstekend
836 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very professional staff member…
Very professional staff member answering all our questions and making the experience painless.
15 augustus 2026
Antwoord van Hays Travel - Great Yarmouth
Thank you so much for your kind words and feedback :)
It was a pleasure to see you both again and get your next cruise confirmed :)
Antwoord van Hays Travel - Great Yarmouth
Thank you for your review, we are happy to hear you had no problems when booking your next holiday.
Thanks,
Hays Travel Great Yarmouth
Antwoord van Hays Travel - Great Yarmouth
Thank you for your kind review. We are so pleased to hear that you were happy with our service and our team.
Kind Regards
Hays Travel Great Yarmouth
We already knew what we wanted
We already knew what we wanted. Everything was straightforward.
Helping us decide on cabins etc and finding us the best price.
18 augustus 2026
Antwoord van Hays Travel - Great Yarmouth
Thank you for your feedback! We are so pleased to hear that everything was straightforward and that we were able to help you find the best price for your cabins.
Kind Regards
Hays Travel Great Yarmouth
We As A Family where looking to book a…
We As A Family where looking to book a cruise, very helpful agents in this branch, & were successfully booked momentarily 🙏
16 augustus 2026
Antwoord van Hays Travel - Great Yarmouth
Thank you for your lovely review! We are so pleased to hear that our team were very helpful in booking your family cruise. We hope you have a fantastic time!
Kind Regards
Hays Travel Great Yarmouth
Antwoord van Hays Travel - Great Yarmouth
Thank you for your review. We're so glad to hear that booking your last-minute trip was an easy and convenient experience for you. We hope you have a wonderful time!
Kind Regards
Hays Travel Great Yarmouth
As always Clare helped get us to where…
As always Clare helped get us to where we wanted. I really appreciate the team spirit shown by the guys and gals in the shop.
14 augustus 2026
Antwoord van Hays Travel - Great Yarmouth
Thank you for your kind words! We are delighted to hear that Clare and the team helped you find exactly what you were looking for. We truly appreciate your feedback and look forward to seeing you again in store.
Kind Regards
Hays Travel Great Yarmouth
The staff are so friendly and helpful
The staff are so friendly and helpful. Nothing is too much trouble for them.
12 augustus 2026
Antwoord van Hays Travel - Great Yarmouth
Thank you for your wonderful feedback! We are so pleased to hear that our team was friendly and helpful, and that nothing was too much trouble.
Another Hays triumph
Clair was excellent and really understood what we wanted and quickly found exactly what we required.
13 augustus 2026
Antwoord van Hays Travel - Great Yarmouth
Thank you for your 5* review and feedback. Its always a pleasure to help you book your holidays.
Let the next countdown commence :D
Denise is so helpful in the great…
Denise is so helpful in the great yarmouth hays travel..
We have a lovely chat while Denise is sorting out our flights accommodation and insurance
11 augustus 2026
Antwoord van Hays Travel - Great Yarmouth
Thank you for your wonderful feedback! We are so pleased to hear that you had such a lovely experience and that our team was so helpful in arranging your travel needs.
Amber,who took our booking,was…
Amber,who took our booking,was extremely informative,took us through every stage of it
11 augustus 2026
Antwoord van Hays Travel - Great Yarmouth
Thank you for your wonderful feedback! We are so pleased to hear that Amber was extremely informative and guided you through every stage of your booking.
As usual I received excellent service…
As usual I received excellent service from Denise and her colleagues
Denise is helpful, friendly and knowledgeable a true asset to Hays
6 augustus 2026
Antwoord van Hays Travel - Great Yarmouth
Thank you for your kind words and loyalty! We’re thrilled to hear that Denise and the team continue to provide you with the excellent service you deserve.
Denise’s helpful, friendly, and knowledgeable approach truly makes her an asset to Hays, and we’re so pleased this shines through in your experience.
We can’t wait to assist you with your next holiday and ensure it’s just as smooth and enjoyable.
Extremely Helpful..Staff are always polite and helpful
Staff are always polite and helpful. Even though it was busy, I did not have to wait long to be helped with my purchases.
4 augustus 2026
Antwoord van Hays Travel - Great Yarmouth
Thank you for taking the time to leave such positive feedback!
We’re delighted to hear that our team remained polite and helpful, even during a busy period, and that you were assisted promptly. Providing great service at all times is very important to us, so it’s wonderful to know this came through in your visit.
We look forward to welcoming you again soon!
Excellent service
Excellent service, friendly and informative staff (Iona) and research was thorough and explained in detail. The holiday I booked is perfect and fits all criteria we had. Thank you
5 augustus 2026
Antwoord van Hays Travel - Great Yarmouth
Thank you for your wonderful feedback! I am so pleased we managed to get you a perfect holiday that meets everything you and your family were looking for.
I appreciate you taking your time to leave a review, Iona.
The young lady spent time in finding…
The young lady spent time in finding our requirements and did an excellent job. We are very happy.
1 augustus 2026
Antwoord van Hays Travel - Great Yarmouth
Thank you so much for your kind words. It was my pleasure to assist you. Nicola :)
Antwoord van Hays Travel - Great Yarmouth
We're so glad to hear you found our team helpful, friendly, and polite. We truly appreciate your kind words and positive feedback!
Was well looked after
Very professional and helpful and nothing was too much trouble lovely people
7 juli 2026
Antwoord van Hays Travel - Great Yarmouth
We appreciate you taking your time to leave us a review. It was a pleasure to get your getaway booked.
Very helpful
I spoke to Amber in the great Yarmouth shop, she was very helpful, I was looking for a London theatre break, after Amber had found what I was looking for, my granddaughter decided she wanted to see a different show instead 🫣 amber was very patient. Could you please pass this on to her. Thank you
24 juli 2026
Antwoord van Hays Travel - Great Yarmouth
Thank you for your wonderful feedback! We are so pleased to hear that Amber was very helpful and patient while assisting you with your London theatre break. We will certainly pass on your kind words to her.
Antwoord van Hays Travel - Great Yarmouth
Thank you so much for your wonderful feedback! We are so pleased to hear that the team in store made you feel welcome. We appreciate you booking another holiday with us!
Great service
17 september 2025
Antwoord van Hays Travel - Great Yarmouth
Thank you for taking your time to leave a review it is very much appreciated.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.