Hays Travel - Great Yarmouth Reviews 

837
TrustScore 5 uit 5

5,0

20 Market Place, NR30 1LY Great Yarmouth, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I wouldn’t go anywhere else to book my holiday . I always go to the same lady who always looks after me in every way . I always know if she has booked my holiday it will be perfect Thankyou Iona you... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We saw Nicola at Great Yarmouth, and she was brilliant. She was soooo helpful, and took a long time to get the best deals for us, and ended up saving us quite a bit of money.

Beoordeeld met 5 van de 5 sterren

I had a major problem with flights involving change of dates and hotel reservations but Iona was very patient and after two visits it was resolved.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Nathan dealt with our holiday booking he was very helpful and friendly he went through everything he said we could get our flight seats reserved which we did also he mentioned that they do a hays tra... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Reisbureau
  2. Cruiseorganisator
  3. Cruisereisbureau
  4. Culturele rondleidingen
  5. Geldwisselkantoor
  6. Reiszoekmachine

Geschreven door het bedrijf

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contactgegevens

  • 20 Market Place, NR30 1LY, Great Yarmouth, Verenigd Koninkrijk

  • 01493888157

5,0

Uitstekend

TrustScore 5 uit 5

837 reviews

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5,0

Alle reviews

(837)

121.995 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great service

17 september 2025
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Antwoord van Hays Travel - Great Yarmouth

Thank you for taking your time to leave a review it is very much appreciated.

Beoordeeld met 5 van de 5 sterren

Claire is absolutely fantastic

Claire is absolutely fantastic. Always happy to help. Nothing is ever too much bother asset to the company

21 juli 2026
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Antwoord van Hays Travel - Great Yarmouth

It was a pleasure to get you a lovely holiday booked. Thank you for leaving a review.

Beoordeeld met 5 van de 5 sterren

Nicola is an amazing adviser and has…

Nicola is an amazing adviser and has helped us with our booking She always greets you with a smile

12 juli 2026
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Antwoord van Hays Travel - Great Yarmouth

Thank you for taking your time to leave a review for Nicola. So glad she was able to get you a wonderful holiday booked.

Beoordeeld met 5 van de 5 sterren

Hays Travel Great Yarmouth

I have used Hays travel (Great Yarmouth) twice now for my family including two pre teenage children, they’re very knowledgeable, accommodating, and go the extra mile. I will continually use Hays travel now as it just makes the whole process so much easier and stress free.

11 juli 2026
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Antwoord van Hays Travel - Great Yarmouth

It was a pleasure to get you another great family holiday booked. We appreciate you coming back to us in store again, thank you for taking your time to leave a review. Iona

Beoordeeld met 5 van de 5 sterren

We booked 2 holidays

We booked 2 holidays, the 2nd one is a cruise as we have never been on one before so all totally new to us. Iona explained it all brilliantly showing us the ships layout choosing the best room drinks package and all our queries so knowledgeable and helpful. Thank you Iona.

15 juli 2026
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Antwoord van Hays Travel - Great Yarmouth

Thank you so much for taking your time to leave a review, it really is greatly appreciated. It was lovely to see you both in store and get some incredible holidays booked for you to look forward too. Iona

Beoordeeld met 5 van de 5 sterren

Fantastic attitude

Fantastic attitude, friendly staff, helpful with everything possible. Great to share personal experiences which helps

9 juli 2026
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Antwoord van Hays Travel - Great Yarmouth

That's great to hear!! Thank you for your kind words :)

Beoordeeld met 5 van de 5 sterren

The lady was very helpful and did a…

The lady was very helpful and did a very good through job. Booked the flights we required .

1 juli 2026
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Antwoord van Hays Travel - Great Yarmouth

Thank you for your kind words, we really appreciate your feedback :)

Beoordeeld met 5 van de 5 sterren

Clare was very helpful as always.all…

Clare was very helpful as always.all straight forward and easily booked

8 juli 2026
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Antwoord van Hays Travel - Great Yarmouth

mrs jackson,

Thank you for your wonderful feedback! We are so pleased to hear that your booking experience was straightforward and easy. We appreciate your kind words.

Kind Regards

Beoordeeld met 5 van de 5 sterren

Excellent

Knowledgeable, friendly staff that didn't apply any pressure to sell upgrades. She made the booking process extremely easy, and took the time to explain any questions we had, making sure we fully understood everything. Excellent service from Hays, but more specifically Denise

8 juli 2026
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Antwoord van Hays Travel - Great Yarmouth

Kerry,

Thank you for your wonderful review! We are so pleased to hear that the booking process was easy and that all your questions were thoroughly explained. We truly appreciate your kind words about the excellent service received.

Beoordeeld met 5 van de 5 sterren

Always sorts me out I normally have a…

Always sorts me out I normally have a good idea what I want not this time. As usual I left very happy with the outcome. Such nice people doing a wonderful job.

30 juni 2026
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Antwoord van Hays Travel - Great Yarmouth

colin,

We are so pleased to hear that we could assist you, even when you weren't quite sure what you wanted! It's wonderful to know you left very happy with the outcome. Thank you for your kind words.

Beoordeeld met 5 van de 5 sterren

Claire had to work to get the holiday…

Claire had to work to get the holiday to Bali for the advertised price and she replied the next day (Sunday). Had to wait whilst another customer was served but was served coffee and made to feel comfortable very good service

6 juli 2026
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Antwoord van Hays Travel - Great Yarmouth

We are so pleased to hear that our team went above and beyond to find you a great deal for your Bali holiday. It's wonderful to know you felt comfortable and well-cared for.

Kind Regards

Beoordeeld met 5 van de 5 sterren

Excellent as always

As always, first class service and advice.

Claire is so helpful and always looks after us. We have booked many holidays with Hays and we just won’t book holidays anywhere else.

Thank you to the Hays team.

5 juli 2026
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Antwoord van Hays Travel - Great Yarmouth

Steve,

We are so pleased to hear you consistently receive first-class service and advice. It's wonderful that our team always looks after you, and we truly appreciate your loyalty in booking your holidays with us. Thank you for your kind words!

Kind Regards
Clare

Beoordeeld met 5 van de 5 sterren

Great service

Great service, helpful staff

8 maart 2026
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Antwoord van Hays Travel - Great Yarmouth

Thank you so much for your wonderful feedback! We are delighted to hear that you experienced great service and found our staff helpful.

Kind Regards

Beoordeeld met 5 van de 5 sterren

Iona was excellent went to a deal of…

Iona was excellent went to a deal of trouble to find us two P&O cruises. One from Stansted which I don’t think we would have ourselves

26 juni 2026
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Antwoord van Hays Travel - Great Yarmouth

We're so happy to hear that our team went above and beyond to find you the perfect cruises. We appreciate your kind words!

Kind Regards

Beoordeeld met 5 van de 5 sterren

As always excellent service information…

As always excellent service information and very friendly team at the Great Yarmouth branch

25 juni 2026
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Antwoord van Hays Travel - Great Yarmouth

It was lovely to get you another great holiday booked, we appreciate you taking your time to leave us a review. Iona

Beoordeeld met 5 van de 5 sterren

I found the quality and service was…

I found the quality and service was really quite helpful and good easy to talk staff really helpful and friendly over all really happy

24 juni 2026
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Antwoord van Hays Travel - Great Yarmouth

Thank you so much for our positive review, it was a pleasure to assist you :)

Beoordeeld met 5 van de 5 sterren

Santorini. Sept 2026

Claire understood what I was looking for, booking was easy, also booked my car parking.
Email all details to me quickly and promptly answer my questions.

27 juni 2026
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Antwoord van Hays Travel - Great Yarmouth

Thank you for your kind words, it was our pleasure to assist you :)

Beoordeeld met 5 van de 5 sterren

First first time with hays…

First time we had booked with hays the 2 staff i delt with was very helpful in setting up the multi holiday for 2027 time was taken to explain every thing paper work was in place when they said it would be, even helped me to set up the app up
Let's hope the holiday turns out as well as the booking

21 juni 2026
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Antwoord van Hays Travel - Great Yarmouth

We are so glad to hear you had such a positive booking experience with us and that our team was helpful in setting up your multi-holiday for 2027. Thank you for taking your time to leave us a review.

Beoordeeld met 5 van de 5 sterren

The lady was extremely helpful

The lady was extremely helpful - the service she gave for arranging my travel was excellent - first class - well done!

17 juni 2026
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Antwoord van Hays Travel - Great Yarmouth

Thank you for taking the time to leave a review! It was so lovely to meet you, hope to see you again soon.

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